Francisca Dias

Marketing Specialist at ebankIT
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Contact Information
us****@****om
(386) 825-5501
Location
Porto Metropolitan Area, PT
Languages
  • Inglês Full professional proficiency
  • Alemão Limited working proficiency
  • Espanhol Elementary proficiency
  • Português Native or bilingual proficiency

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LinkedIn User

Francisca is a skilled writer, able to create the most suitable content for each platform and to understand the subtleties of social media management, e-mail marketing, blog content, and every other way of communicating. She first entered our team at ebankIT as an intern but always stood out for her sharp marketing mind, her digital-first approach and her ability to combine a strategic vision with a pragmatic execution.

Ana Luísa Lemos Silva

It is rare to come across someone like Francisca. I had the opportunity to supervise her work at ebankIT, and she is one of the most promising marketers I have ever met. Her commitment, capacity to overcome adversity, and analytic vision, proved valuable and clearly over what is expected of such a young professional. I gladly recommend her to any company since she is probably one of the best marketing professionals I have worked with, never afraid to learn and to commit mistakes. I predict an incredibly bright future for her; she will be an asset to any team! Keep rocking!

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Credentials

  • Fundamentos do Marketing Digital
    LinkedIn
    Dec, 2021
    - Nov, 2024
  • Marketing Digital
    Google
    May, 2020
    - Nov, 2024
  • CREATOR Lab
    Porto Business School
    Mar, 2020
    - Nov, 2024
  • Certificate in Advanced English (CAE)
    University of Cambridge
    Jun, 2013
    - Nov, 2024

Experience

    • Portugal
    • Financial Services
    • 100 - 200 Employee
    • Marketing Specialist
      • Jun 2022 - Present

    • Digital Marketer & Internal Communications
      • Sep 2021 - May 2022

    • Ireland
    • Retail
    • 700 & Above Employee
    • Retail Assistant
      • Apr 2019 - Sep 2020

      - Customer service;- Fitting room assistant;- Cashier operator;- Exchanges and refunds;- Training new employees on initial tasks. - Customer service;- Fitting room assistant;- Cashier operator;- Exchanges and refunds;- Training new employees on initial tasks.

    • Portugal
    • Telecommunications
    • 700 & Above Employee
    • Contact Manager
      • Jan 2019 - Apr 2019

      - Tech support: TV and mobile;- Ensure customer satisfaction. - Tech support: TV and mobile;- Ensure customer satisfaction.

    • Guest Relations Trainee
      • Feb 2018 - Jul 2018

      - Customer care;- Special requests management;- Expectations management;- Internal audits;- Mensal elaboration of a cultural agenda;- Digital platforms management: customer replies and analysis;- Front office and back-office support. - Customer care;- Special requests management;- Expectations management;- Internal audits;- Mensal elaboration of a cultural agenda;- Digital platforms management: customer replies and analysis;- Front office and back-office support.

Education

  • IPAM
    Master's degree, Global Marketing
    2019 - 2021
  • International School of Management, Germany
    Erasmus Exchange Program, International Business
    2020 - 2020
  • Universidade do Porto
    Bachelor's degree, Languages Applied to Business Affairs
    2015 - 2018
  • Escola Secundária Dr. João de Araújo Correia
    Ensino Secundário, Línguas e Humanidades
    2012 - 2015

Community

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