Vice President of Salesforce Engineering

• Feb 2022 - Present

Lead all Salesforce and Telephony engineering strategy and execution activities for ClearOne Advantage. Responsible for team building, leadership development, vendor relations and negotiations. Lead all Salesforce and Telephony engineering strategy and execution activities for ClearOne Advantage. Responsible for team building, leadership development, vendor relations and negotiations.

Director of Digital Experience

• Apr 2021 - Feb 2022

Leadership position guiding the best-in-class transformation of all digital tools for the North American lighting market for Signify (Philips Lighting, GenLyte, Cooper Lighting Systems). Signify is the global leader in lighting with brands the include Philips, Philips Hue, Interact, LedaLight, Lumec and many others. Highlights: Worked closely with the staff and IT department to implement Scaled Agile principles and best practices. Oversaw the organization’s first PI planning event, and… Show more Leadership position guiding the best-in-class transformation of all digital tools for the North American lighting market for Signify (Philips Lighting, GenLyte, Cooper Lighting Systems). Signify is the global leader in lighting with brands the include Philips, Philips Hue, Interact, LedaLight, Lumec and many others. Highlights: Worked closely with the staff and IT department to implement Scaled Agile principles and best practices. Oversaw the organization’s first PI planning event, and subsequent events. Used expert level knowledge and experience to guide and influence many different teams both in my direct control and external. Show less Leadership position guiding the best-in-class transformation of all digital tools for the North American lighting market for Signify (Philips Lighting, GenLyte, Cooper Lighting Systems). Signify is the global leader in lighting with brands the include Philips, Philips Hue, Interact, LedaLight, Lumec and many others. Highlights: Worked closely with the staff and IT department to implement Scaled Agile principles and best practices. Oversaw the organization’s first PI planning event, and… Show more Leadership position guiding the best-in-class transformation of all digital tools for the North American lighting market for Signify (Philips Lighting, GenLyte, Cooper Lighting Systems). Signify is the global leader in lighting with brands the include Philips, Philips Hue, Interact, LedaLight, Lumec and many others. Highlights: Worked closely with the staff and IT department to implement Scaled Agile principles and best practices. Oversaw the organization’s first PI planning event, and subsequent events. Used expert level knowledge and experience to guide and influence many different teams both in my direct control and external. Show less

Director (CIO) IT & Software Engineering

• Jan 2015 - Dec 2020

Functional CIO of technology management and software engineering for the retail distribution arm of Transamerica (Transamerica Financial Network) including World Financial Group, World Financial Group of Canada, Transamerica Agency Network, Transamerica Financial Advisors (broker-dealer), and Transamerica Life Distributors. Highlights: Directly managed the technology leadership team. Oversaw all enterprise application development and software engineering for the four distribution… Show more Functional CIO of technology management and software engineering for the retail distribution arm of Transamerica (Transamerica Financial Network) including World Financial Group, World Financial Group of Canada, Transamerica Agency Network, Transamerica Financial Advisors (broker-dealer), and Transamerica Life Distributors. Highlights: Directly managed the technology leadership team. Oversaw all enterprise application development and software engineering for the four distribution companies of Transamerica. Software serviced over 70,000 financial advisors. Oversaw all Salesforce development activity for the Individual Solutions division of Transamerica, the largest division in the US and Canada. Individual Solutions has the largest Salesforce footprint of any Aegon company globally. Salesforce technologies include: Service Cloud Sales Cloud Financial Services Cloud including Wealth Management Marketing Cloud Lightning Development Salesforce Communities Featured speaker at Dreamforce 2019 in San Francisco (Salesforce convention with approximately 180,000 attendees). In 2019, oversaw the successful organization consolidation initiative which combined six separate Salesforce organizations into one. Oversaw the conversion of 35,000 Salesforce Partner Community user licenses into Financial Services Cloud licenses. This was the largest conversion of this type in Salesforce history and was completed successfully on schedule. Staff size approximately 45 full time employees and 20-40 contractors depending on project load. Executed high profile projects focused on New York Department Financial Services regulations. Established new processes and systems for how-to sell life insurance to meet the requirements on operational and audit purposes. Implemented DevOps processes across the SDLC operational flow.

Director of eBusiness

• Jan 2009 - Jan 2015

Oversight leader of multiple software development teams with an emphasis on enterprise class distributed software. The teams include developers, DBAs, web designers, QA, and BA personnel. Managed and led all software development in the Life & Protection Division, the largest division of Transamerica. Direct reports were technology leaders across the US and Canada. Approximately 60 full time employees and 20-25 contractors. Teams responsible for software development for multiple companies… Show more Oversight leader of multiple software development teams with an emphasis on enterprise class distributed software. The teams include developers, DBAs, web designers, QA, and BA personnel. Managed and led all software development in the Life & Protection Division, the largest division of Transamerica. Direct reports were technology leaders across the US and Canada. Approximately 60 full time employees and 20-25 contractors. Teams responsible for software development for multiple companies including World Financial Group, Transamerica Financial Advisors, Transamerica Affinity Groups, Transamerica Premier Life Insurance, and Stonebridge Life. Oversaw the transition from Waterfall SDLC to Agile/SCRUM. Large complex project involving training, coaching, pilot groups and obtaining buy in from the business leaders. Led budget control and cost savings analysis across teams/cities. Served on multiple project steering committees providing oversight and leadership to ensure that the projects are completed on time and on budget. Interfaced with corporate leadership. Consulted on evaluating vendors and other large expenditures. Direct experience working with offshore partners in India. Partnered with the business to utilize the best technologies available to achieve the company's goals and objectives. In addition to the software development groups, oversaw the support teams for internal IVR and phone systems. Teams also responsible for development of internal web-based call center applications.

Director of Application Development

• Jan 2005 - Jan 2009

Responsible for the management of application development teams, including resources both local to Atlanta and at other Transamerica companies in the US including Florida and California. Worked directly with business units to implement business and marketing strategies. Served as technical consultant to development team. Investigated and introduced new technologies to the business units. Worked with company executives to ensure company objectives were being met. Oversaw development activities… Show more Responsible for the management of application development teams, including resources both local to Atlanta and at other Transamerica companies in the US including Florida and California. Worked directly with business units to implement business and marketing strategies. Served as technical consultant to development team. Investigated and introduced new technologies to the business units. Worked with company executives to ensure company objectives were being met. Oversaw development activities to ensure consistent and quality code was produced.Implemented coding standards and complete SDLC process. Implemented code design meetings, including code reviews, quality assurance reviews, and developer performance plans. Served on SDLC committee to oversee and strengthen SDLC processes and efficiencies. Maintained 99% up time for suite of data driven web applications for past 7 years. Molded a diverse group of developers and designer into a cohesive team that consistently produced high quality software that meets the needs of the business. Managed team of developers that created, enhanced, and maintained a suite of enterprise-class data driven web applications running on Microsoft architecture (IIS, SQL Server 2008, ASP.NET). The applications runs on a load balanced web cluster and processes over 51,000,000 hits per month. Officially recognized by the business for providing outstanding support and delivery of business objectives.

Manager of Software Development

• Jan 2002 - Jan 2005

Lead Developer

• Jul 2000 - Jan 2002