Chelsea Patterson, MHA
Technical Program Manager at Myriad Neuroscience- Claim this Profile
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Topline Score
Bio
Credentials
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Product Management First Steps
LinkedInOct, 2022- Nov, 2024 -
Master of Healthcare Administration
University of CincinnatiApr, 2022- Nov, 2024 -
Lean Six Sigma White Belt Certification
Six Sigma Development Solutions, Inc.Mar, 2020- Nov, 2024
Experience
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Myriad Neuroscience
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United States
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Mental Health Care
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1 - 100 Employee
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Technical Program Manager
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Mar 2020 - Present
• Leads a team of six software developers to provide continual improvements to laboratory software• Collaborates across multiple departments to gather and document project requirements, including laboratory, customer service, sales, marketing, and billing• Prioritizes software development efforts for timely release of enhancements• Determines quarterly Objectives and Key Results to achieve Key Performance Indicators• Monitors project outcomes and reacts appropriately to complications• Documents, communicates, and presents project progress and timelinesKey Achievement• Led a team to complete a large product launch on time, leading to a revenue increase above expectations Show less
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Laboratory Supervisor
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Jul 2017 - Mar 2020
• Supervised a team of five laboratory technicians in a CAP and CLIA regulated laboratory• Processed laboratory samples accurately and efficiently• Analyzed patient genetic data utilizing high attention to detail• Determined solutions and corrective actions for laboratory issues• Implemented process improvements to increase efficiencies and improve accuracies• Reviewed and edited standard operating procedures• Collaborated with other departments to improve processes and reporting• Maintained knowledge of and adhered to quality assurance processes, rules, and regulationsKey Achievements• IMPACT Award: Win as a Team – Awarded for involvement in delivering a new laboratory data analysis software• Assisted with design, testing, and implementation of a new laboratory information management system which increased laboratory efficiency Show less
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Laboratory Technician
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Sep 2013 - Jun 2017
• Processed laboratory samples in an accurate and efficient manner in a CAP and CLIA regulated environment• Analyzed patient genetic data• Received patient samples into the laboratory with high attention to detail• Ensured all patient samples were processed within the required turnaround time• Maintained knowledge of and adhered to quality assurance processes, rules, and regulations• Continually worked on process improvement• Recognized potential issues and reported to management as appropriate• Collaborated with Data and Analytics teams to improve sample tracking processes Show less
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Cincinnati Children's
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Hospitals and Health Care
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700 & Above Employee
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Clinical Lab Associate
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Mar 2013 - Jul 2013
• Answered phones to attend to client needs, including giving results, providing specimen requirements, and entering courier requests • Ensured specimens were received in correct sample containers within the correct time frame • Called nurses and physicians about specimen issues • Registered patients using EPIC • Received and centrifuged specimens and relayed them to the correct laboratory department • Worked as a team with coworkers to ensure the best outcomes. • Answered phones to attend to client needs, including giving results, providing specimen requirements, and entering courier requests • Ensured specimens were received in correct sample containers within the correct time frame • Called nurses and physicians about specimen issues • Registered patients using EPIC • Received and centrifuged specimens and relayed them to the correct laboratory department • Worked as a team with coworkers to ensure the best outcomes.
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Education
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2009 - 2012
Ohio Wesleyan University
Bachelor of Arts (B.A.), Biology, General -
2019 - 2022
University of Cincinnati
Master of Health Administration - MHA, 3.98 -
2005 - 2009
Marietta High School
Honors Diploma, 3.9
Community
