Experience

NCD

• United States
• Insurance
• 1 - 100 Employee

• Senior Data Analyst

  • Oct 2022 - Present

  United States



National General

• United States
• Insurance
• 700 & Above Employee

• IT Data Analyst III / ENT - App Dev - Lead Cons

  • Jul 2021 - Oct 2022

  Remote IT Data Analyst: • Write SQL queries to extract data across multiple data servers to compare, analyze and identify errors. • Monitored financial reports for discrepancies and data sources not matching and then researched the discrepancies to help developers fix problem. Scrum Lead: • Installed and led agile methods (Scrum) to help team become more efficient and be able to track progress on projects. • Updated backlog and sprints within Azure DevOps so that all related product… Show more IT Data Analyst: • Write SQL queries to extract data across multiple data servers to compare, analyze and identify errors. • Monitored financial reports for discrepancies and data sources not matching and then researched the discrepancies to help developers fix problem. Scrum Lead: • Installed and led agile methods (Scrum) to help team become more efficient and be able to track progress on projects. • Updated backlog and sprints within Azure DevOps so that all related product backlog items were linked and they were all located under correct Feature and Epic. • In charge of maintaining and updating Azure DevOps for the Financial Data Services team. • Created dashboard in Azure DevOps, that allowed developers to monitor individual progress and team leads/managers to view progress during sprint. • Handled Change Control Request meetings so developers could deploy code or updates on time. Also updated business on changes being implemented. • Dealt with any problems, obstacles, or delays that developers faced with other employees so their progress wouldn’t be stalled waiting on piece to be finished. Show less



Canal Insurance Company

• United States
• Insurance
• 100 - 200 Employee

• Product and Data Analyst

  • Jan 2019 - Jul 2021

  Greenville, South Carolina, United States Reporting: •Built and refreshed reports for Executives and Business Leads to view operating results using Excel, PowerPivot and SQL •Produced ad-hoc reports throughout year and for quarterly board presentations •Analyzed, updated and reconciled monthly reports for Distribution, Production, Losses, And Retention •Updated SharePoint site to share monthly results with company. •Developed and remodeled reports to make more efficient in updating time, provide additional information… Show more Reporting: •Built and refreshed reports for Executives and Business Leads to view operating results using Excel, PowerPivot and SQL •Produced ad-hoc reports throughout year and for quarterly board presentations •Analyzed, updated and reconciled monthly reports for Distribution, Production, Losses, And Retention •Updated SharePoint site to share monthly results with company. •Developed and remodeled reports to make more efficient in updating time, provide additional information and made more user friendly. Data Quality: •Improved existing fields for more accurate analysis •Manually scrubbed data to be beneficial to upper management. •Reviewed data being provided to data warehouse to make sure was flowing downstream accurately. Product: •Managed product lines for the Western region •Reviewed and implemented yearly product changes for entire region •Improved price adequacy within business lines and by state •Preformed market research to compare and analyze competitor filings to see potential improvements for business.

• Claims Adjuster

  • Jun 2015 - Jan 2019

  Greenville, South Carolina Area Adjusted claims on daily basis that consisted of investigating, evaluating, negotiating and documenting claims that allowed me to close the claim with an appropriate decision. Consistently communicated with interested parties for a claim and managed desktop to keep an organized schedule. Also was promoted to mid-liability claims adjuster in November of 2016



Graylyn Pool and Tennis Club

• Manager/Lifeguard

  • May 2014 - Aug 2014

  Winston-Salem, NC Summer Job In charge of handling any complaints or conflicts with members and employees Scheduled times and days on when the lifeguards would come in and work Continued to do the assistant manager jobs that I did the previous year

• Lifeguard

  • May 2009 - Aug 2014

  Summer Job Cleaned and maintained pool and facilities to ensure health and safety regulations were met Set up tables, chairs and decorations when Graylyn was hosting a big event at the pool

• Assistant Manager/Lifeguard

  • May 2013 - Aug 2013

  Summer Job Handled inventory of merchandise, analyzed sale of products and communicated with manager on what to restock Managed cash box of up to $800



Allegacy Federal Credit Union

• United States
• Financial Services
• 200 - 300 Employee

• Student Teller

  • Aug 2009 - Jun 2011

  Teller at first ever Credit Union inside of a high school in Forsyth County Created and developed a marketing plan so Allegacy could reach out to Generation Y Completed surveys of high school students, researched the web, and examined ways other companies were communicating with Generation Y. Traveled to other high schools in Forsyth County to help them get started and prepared with running their own credit union