Joris van Duppen

Salesforce Consultant at SxBlue
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Contact Information
us****@****om
(386) 825-5501
Location
NL
Languages
  • Dutch Native or bilingual proficiency
  • English Full professional proficiency
  • German Elementary proficiency
Skills

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Bio

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Credentials

  • Salesforce Certified Associate
    Salesforce
    Dec, 2022
    - Nov, 2024
  • Professional Scrum Master I
    Scrum.org
    Sep, 2022
    - Nov, 2024
  • Salesforce Certified CPQ Specialist
    Salesforce
    Jan, 2022
    - Nov, 2024
  • Salesforce Certified Advanced Administrator (SCAA)
    Salesforce
    Jul, 2021
    - Nov, 2024
  • Salesforce Certified Sharing and Visibility Designer
    Salesforce
    Mar, 2021
    - Nov, 2024
  • Salesforce Certified Community Cloud Consultant Certification
    Salesforce
    Nov, 2020
    - Nov, 2024
  • Salesforce Certified Data Architecture and Management Designer
    Salesforce
    Mar, 2020
    - Nov, 2024
  • App Customization Specialist
    Salesforce Trailhead Superbadges
    Mar, 2019
    - Nov, 2024
  • Business Administration Specialist
    Salesforce Trailhead Superbadges
    Mar, 2019
    - Nov, 2024
  • Lightning Experience Rollout Specialist
    Salesforce Trailhead Superbadges
    Jul, 2018
    - Nov, 2024
  • Certificate of Lean Competency - Lean Green Belt
    12Mprove
    Jun, 2018
    - Nov, 2024
  • Salesforce Certified Service Cloud Consultant
    Salesforce
    Jan, 2018
    - Nov, 2024
  • Salesforce Certified Sales Cloud Consultant
    Salesforce
    Jun, 2017
    - Nov, 2024
  • Salesforce Certified Administrator (SCA)
    Salesforce
    Feb, 2017
    - Nov, 2024
  • Salesforce Certified Platform App Builder Certification
    Salesforce
    Feb, 2017
    - Nov, 2024
  • Security Specialist
    Salesforce Trailhead Superbadges
    Feb, 2017
    - Nov, 2024
  • Reports & Dashboards Specialist
    Salesforce Trailhead Superbadges
    Jan, 2017
    - Nov, 2024
  • Lightning Experience Specialist
    Salesforce Trailhead Superbadges
    Dec, 2016
    - Nov, 2024
  • Become an Agile Project Manager
    Lynda.com
    Oct, 2016
    - Nov, 2024
  • Microsoft Dynamics CRM Essential Training
    Lynda.com
    Oct, 2016
    - Nov, 2024
  • Learn Microsoft Power BI Desktop: The Basics
    Lynda.com
    Sep, 2016
    - Nov, 2024
  • Agile Project Management
    Lynda.com
    Aug, 2015
    - Nov, 2024
  • ITIL Foundations
    Lynda.com
    Aug, 2015
    - Nov, 2024

Experience

  • SxBlue
    • Netherlands
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Salesforce Consultant
      • Sep 2021 - Present

  • Randstad
    • Netherlands
    • Human Resources Services
    • 700 & Above Employee
    • Salesforce Consultant
      • Sep 2021 - Present

  • Basic-Fit
    • Netherlands
    • Wellness and Fitness Services
    • 700 & Above Employee
    • Salesforce Consultant
      • Oct 2018 - Aug 2021

  • Redbook ICT
    • Netherlands
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Salesforce Consultant
      • Feb 2017 - Sep 2018

      Redbook is partner of the most innovative Cloud providers worldwide: Salesforce, Netsuite and Box. Redbook implements and integrates Cloud solutions, so users can profit from the best the Cloud has to offer. Redbook is partner of the most innovative Cloud providers worldwide: Salesforce, Netsuite and Box. Redbook implements and integrates Cloud solutions, so users can profit from the best the Cloud has to offer.

  • Cedo Nulli
    • S/Y Cedo Nulli
    • Skipper
      • Jan 2016 - Aug 2016

      Sailing our yacht back from Aruba to The Netherlands Sailing our yacht back from Aruba to The Netherlands

  • Horacio Oduber Hospital
    • Aruba
    • Hospitals and Health Care
    • 200 - 300 Employee
    • Consultant
      • Jul 2015 - Dec 2015

      Advise, guidance and implementation of ITSM processes and ServiceDesk Plus application. Advise, guidance and implementation of ITSM processes and ServiceDesk Plus application.

  • Kitesurfing Aruba
    • Aruba
    • Kitesurfing Instructor
      • Sep 2013 - Jun 2015

  • Cedo Nulli
    • Skipper on sabbatical leave
      • Jun 2012 - Aug 2013

  • eGain Corporation
    • United States
    • Software Development
    • 700 & Above Employee
    • Technical Account Manager
      • Aug 2006 - Jun 2012

      Pre-sales consultant in the EMEA sales team. Technical account management for existing eGain customers in EMEA. Solution areas of eGain Communications are Knowledge Management, Web Self Service and Email Response Management for Customer Service and Contact Center organizations. Pre-sales consultant in the EMEA sales team. Technical account management for existing eGain customers in EMEA. Solution areas of eGain Communications are Knowledge Management, Web Self Service and Email Response Management for Customer Service and Contact Center organizations.

  • BMC Software
    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Channel Enablement Consultant EMEA
      • 2005 - Jul 2006

      Managing and supporting BMC partners in EMEA on pre-sales and consultancy services regarding the Magic Service Desk / Service Desk Express application.

    • Consultant
      • 2004 - 2005

      Implementation of Magic Service Desk and ITIL Service Management.Project and Delivery management Magic Service Desk implementations.

  • McAfee
    • United States
    • Computer and Network Security
    • 700 & Above Employee
    • Consultant
      • 1998 - 2004

      Implementation of Magic Service Desk and ITIL Service Management. Project management Magic Service Desk implementations. Teamlead Benelux Professional Services. Implementation of Magic Service Desk and ITIL Service Management. Project management Magic Service Desk implementations. Teamlead Benelux Professional Services.

  • Magic Solutions
    • Consultant
      • 1997 - 1998

      Implementation of the service management system Magic Service Desk at various enterprise and mid market customers in different industries (bank, insurance, government, industry, service industry, education, health care). Implementation of the service management system Magic Service Desk at various enterprise and mid market customers in different industries (bank, insurance, government, industry, service industry, education, health care).

Education

  • De Haagse Hogeschool / The Hague University of Applied Sciences
    1988 - 1993

Community

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