Experience

Triangle Rock Club

• United States
• Wellness and Fitness Services
• 1 - 100 Employee

• Summer Camp Counselor

  • May 2023 - Present

  As an accomplished and dedicated sports educator, I am committed to ensuring a safe and enriching learning experience for beginners in the sport. With a wealth of expertise, I take pride in employing diverse teaching methodologies to cater to the unique needs of approximately 25 campers, aged 6-16, on a weekly basis. Thriving in a fast-paced and high-risk environment, I adeptly address challenges, delivering effective solutions that foster lasting connections with campers, leading to their consistent return week after week. ● Problem-Solving in High-Risk Settings: Thrive in fast-paced and high-risk scenarios, adeptly resolving challenges that may arise during the camp sessions. Swiftly devising effective solutions, ensuring a seamless and safe experience for all participants. ● Strong Camper Retention: Develop a track record of consistently bringing back campers week after week through engaging and impactful instruction. Establish lasting connections with campers, fostering a sense of loyalty and enthusiasm for the sport. ● Collaborative Team Player: Work harmoniously with fellow instructors and camp staff to create a cohesive and supportive team environment. Collaborate on program development and implementation, contributing valuable insights and ideas. Show less



North Carolina State University

• United States
• Higher Education
• 700 & Above Employee

• Rentals Assistant

  • Dec 2022 - May 2023

  As an Outdoor Equipment Rental Assistant, I served as the primary point of contact for students and faculty, expertly guiding them through the process of renting equipment for an array of outdoor activities and adventure programs. My role encompassed managing reservations, coordinating rentals for various destinations, facilitating equipment check-in/out, and overseeing the climbing wall and challenge course operations. Proficiently utilizing Fusion software, I efficiently handled cash and credit card transactions, ensuring a seamless and secure rental experience for our patrons.● Rental Management Expertise: Utilized my in-depth knowledge of outdoor equipment to assist students and faculty in selecting the appropriate gear for their outdoor adventures. Efficiently manage the reservation process, ensuring a smooth and organized rental system.● Fusion Software Proficiency: Skillfully navigate Fusion software to streamline equipment check-in/out procedures, cash handling, and credit card transactions. This attention to detail guaranteed accuracy and efficiency in managing rental transactions.● Inventory and Availability Management: Proactively scheduled equipment rentals through Fusion, effectively monitoring inventory levels and ensuring equipment availability for upcoming activities. By maintaining a well-organized rental schedule, I contributed to the seamless functioning of our outdoor equipment program.● Keyholder and Daily Operations Management: Entrusted as a keyholder, I took responsibility for opening the store and setting the stage for a successful day. Additionally, I designed and implemented daily agendas for the staff to follow, optimizing productivity and maintaining a well-coordinated team effort. Show less

• Rock Wall Specialist

  • Aug 2022 - May 2023

  As a seasoned Climbing Wall Specialist, my unwavering commitment to safety and exceptional customer service has significantly enhanced users' experiences. With a focus on ensuring a secure environment, I meticulously checked equipment integrity and delivered expert knowledge and effective problem-solving in a fast-paced setting.● Customer-Centric Approach: Prioritizing customer service, I have fostered a welcoming and safe environment for climbers of all skill levels. My dedication to providing outstanding assistance has consistently elevated the overall user experience.● Expert Instruction and Education: Working with hundreds of college students daily, I have honed my instructional abilitiesand communication skills. By imparting valuable climbing knowledge, I empower climbers to develop their skills andachieve their goals.● Building Meaningful Relationships: Nurturing positive relationships with climbers, I create a supportive community at theclimbing wall. This inclusive atmosphere has led to a remarkable 60% rate of returning customers, a testament to the rapport and trust I establish with climbers. Show less



ProEco

• Raleigh-Durham, North Carolina Area

• Assembly Technician

  • Jun 2015 - Aug 2018

  Assembling starter boxes and brakes for trains associated with WMATA industries. Working every summer of high school, school breaks, and whenever help is needed. Assembling starter boxes and brakes for trains associated with WMATA industries. Working every summer of high school, school breaks, and whenever help is needed.