Mariya Stefanova

Social Studies Teacher at American English Academy Sofia
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Contact Information
us****@****om
(386) 825-5501
Location
Bulgaria, BG
Languages
  • Bulgarian Native or bilingual proficiency
  • English Professional working proficiency

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Experience

    • Bulgaria
    • Education Administration Programs
    • 1 - 100 Employee
    • Social Studies Teacher
      • 2021 - Present

    • United Kingdom
    • Retail Luxury Goods and Jewelry
    • 1 - 100 Employee
    • Ecommerce Coordinator
      • Apr 2018 - Apr 2019

      - Providing a professional and personal service to online worldwide customers - Dealing with orders received via website - Liaising with customers to confirm orders and up-sell products - Advising customers on products available and recommending products - Processing customer orders, allocating stock required and arranging deliveries - Co-ordinating the design and production of bespoke products for customers - Maintaining computerised database records and updating details - Online Merchandising - Monitor new launches and how marketing initiatives can increase ratings and reviews Show less

    • United Kingdom
    • Food and Beverage Services
    • 700 & Above Employee
    • Event Coordinator
      • Oct 2016 - Dec 2017

      - Managing diary of 350 events per year, scheduling and arranging meetings- Working directly with senior managers, well prepared to work on cross-department projects- Leading site visits with prospective customers- Putting together pre cost valuations, including a variety of budget calculations- Ensuring that procedures from initial point of inquiry through to post event evaluation are fit for purpose- Taking inquiries and converting them into a confirm bookings- Updating all details, estimates and invoices in Priava- Acting as an intermediary between my department and the Educational, Treasury and Members of the Inn departments- Performing and planning reports as required at weekly meetings- Direct communication with suppliers, negotiating prices and confirming arrangements- Responsible for social media marketing campaigns and designing customer leaflets and invitations- Working in a team of 12, collaborating and supporting them in their departmental activities Show less

    • Finance Administrator
      • Aug 2016 - Sep 2016

      - Providing admin support to the accounting and event teams by data entry and manipulating spreadsheets- Maintaining detailed records, generating reports and multitasking within fast-paced atmospheres- Ensuring report tables and listings accurately reflect data within a database- Compiling data for 2 years with essential payroll information and classifying it in a presentable form- Compiling, categorising, calculating, tabulating and auditing data- Reviewing validation output and performing specified manual checks on the data to ensure consistency and completeness Show less

    • United Kingdom
    • Staffing and Recruiting
    • 700 & Above Employee
    • Switchboard Operator
      • Jul 2015 - Nov 2015

      - First point of contact for customers, taking on average 100 calls per day, answering incoming calls / emails and re-routing them to relevant parties - A team player with the ability to remain calm during busy periods - Data entry into the internal system Eclipse - General administration duties, photocopying, filing - First point of contact for customers, taking on average 100 calls per day, answering incoming calls / emails and re-routing them to relevant parties - A team player with the ability to remain calm during busy periods - Data entry into the internal system Eclipse - General administration duties, photocopying, filing

Education

  • College of the Albemarle
    2013 - 2014
  • Sofia University St. Kliment Ohridski
    "Bachelor of History", Humanities/Humanistic Studies
    2008 - 2012

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