Experience

Galaxkey Limited

• United Kingdom
• Data Security Software Products
• 1 - 100 Employee

• Inside Sales and Channel Account Manager

  • Jul 2021 - Present



McAfee

• United States
• Computer and Network Security
• 700 & Above Employee

• Enterprise Renewals Account Manager

  • Feb 2021 - Jul 2021

• Enterprise Inside Sales Account Manager

  • Nov 2018 - Feb 2021



TBC

• Limerick

• Self Employed

  • Feb 2018 - Nov 2018



McAfee

• United States
• Computer and Network Security
• 700 & Above Employee

• Enterprise Inside Account Manager

  • Jan 2013 - Feb 2018

• Team Leader UK/I for GHE

  • Nov 2011 - Dec 2012

• Inside Sales Account Manager

  • Jan 2010 - Nov 2011

  Responsible for building and expanding relationships with contacts and influencers through proactive contact. Ensure that customer satisfaction levels are kept to excellent standards.Responsible for retention of existing customer based utilising both internal and partner resources.Recommend the most suitable solution according to the customer's requirements and McAfee solutions.Provide a wider vision of the McAfee portfolio of consultancy and technical services.Develop and manage the account's prospects to ensure all are fully qualified and passed to the relevant partner and specialist when required. Show less



British Telecom (Global Services)

• Desk Based Account Manager

  • Jul 2006 - Sep 2009

  Bristol Responsible for building and developing relationships with key account contacts/influencers through proactive contact. Ensuring that customer satisfaction levels are kept to excellent standards. Expand the contact strategy within the accounts, using consultative sales techniques, to gain relevant intelligence in order to defend and win back core revenue streams. To contribute to the achievement of Account Revenue, Contract Value and New Business targets through maintaining an Account Development Plan for each account across a variety of sectors. Develop and manage the account's prospects to ensure all are fully qualified and passed to the relevant specialist when required. Take responsibility for product, technical knowledge and market awareness in order to effectively advise customers and create and close key deals. Show less



Antalis Solutions

• Account Executive

  • Mar 2004 - Jul 2006

  Responsible for stock control of over 300 lines on a daily basis ensuring that the guidelines set in the customer's requirements of ten weeks stock were met at all times. Required to compile a number of management reports from daily 'stock out situations' to the analysis of spend on a number of items, these were used at regular service review meetings. Constant negotiations with various suppliers and internal management in relation to new stock lines to ensure the optimum can be met for both the suppliers (internal and external) and customers. Ensured that tight deadlines were met, often demanded by the customer, through strategic negotiations with suppliers. Daily maintenance of a large and complex account for the HBOS group. Consistently overachieved against targets for both new sales and slow moving stock. Lead the sourcing new stock items to further enhance the value that Antalis could provide to HBOS. Worked on re-sign (of one of the largest contracts (HBOS) for Antalis. Show less