VIP Cast Member

• Jun 2022 - Present

Handling guest complaints and problem-solving. Ensure Customer Satisfaction and make sure exceptional guest service is provided. Analytical and Decision-Making skills. Teamwork and leadership role. Handling guest complaints and problem-solving. Ensure Customer Satisfaction and make sure exceptional guest service is provided. Analytical and Decision-Making skills. Teamwork and leadership role.

Proprietor

• Sep 2010 - Present

Cashier Customer Service

• Apr 2022 - Oct 2022

Guest Interaction and making sure everyone is catered to in a fast-paced environment. Exceptional Customer Service. Stock, purchasing and inventory count. Problem-Solving and Decision-Making abilities. Guest Interaction and making sure everyone is catered to in a fast-paced environment. Exceptional Customer Service. Stock, purchasing and inventory count. Problem-Solving and Decision-Making abilities.

Researcher

• Oct 2020 - May 2021

Researching ' How Sula Vineyards changed the wine-drinking culture of India?' Developed models based on research data, adjusting to improving the accuracy of predictions. I've shared the results and issues with researchers, asking questions and seeking help as needed. Analyzed experimental data and interpreted results to write reports and summaries of findings. Edited reports, communications and background papers prior to publication. Researching ' How Sula Vineyards changed the wine-drinking culture of India?' Developed models based on research data, adjusting to improving the accuracy of predictions. I've shared the results and issues with researchers, asking questions and seeking help as needed. Analyzed experimental data and interpreted results to write reports and summaries of findings. Edited reports, communications and background papers prior to publication.

Winter Intern

• Nov 2019 - Mar 2020

Worked as an intern as a part of my Bachelor's program wherein I was able to work in 4 core departments of a hotel and worked towards smooth functioning and guest satisfaction. Created plans to propose solutions to problems related to efficiency, costs or profits. Attended and participated in meetings and brainstorming sessions with team members. Wrote and submitted reports on industry trends, prompting managers to develop business plans. Worked as an intern as a part of my Bachelor's program wherein I was able to work in 4 core departments of a hotel and worked towards smooth functioning and guest satisfaction. Created plans to propose solutions to problems related to efficiency, costs or profits. Attended and participated in meetings and brainstorming sessions with team members. Wrote and submitted reports on industry trends, prompting managers to develop business plans.

Hospitality Intern

• Nov 2017 - Feb 2018

Industrial Internship at Sahara Star Hotel, Vile Parle, Mumbai,India Being a trainee there, my prime focus was on food and beverage service where we had to organize and cater to around 2000 people and ensure the event's smooth and efficient functioning. Assisted guests at check-in, providing information on various services within the hotel. Reviewed accounts and charges with guests during check out process. Industrial Internship at Sahara Star Hotel, Vile Parle, Mumbai,India Being a trainee there, my prime focus was on food and beverage service where we had to organize and cater to around 2000 people and ensure the event's smooth and efficient functioning. Assisted guests at check-in, providing information on various services within the hotel. Reviewed accounts and charges with guests during check out process.

Management Intern

• Sep 2017 - Nov 2017

Worked as a management trainee wherein my responsibility was to cater for guests in events and restaurants. Stock and Inventory management and also leading interns and training them. Worked as a management trainee wherein my responsibility was to cater for guests in events and restaurants. Stock and Inventory management and also leading interns and training them.