Experience

Western Reserve Academy

• United States
• Primary and Secondary Education
• 1 - 100 Employee

• Director of Advancement Services

  • Nov 2014 - Present

  • Manage constituent database • Implement, maintain, and evaluate processes in the following areas: - Gift, financial, and campaign reporting - Acknowledgment and gift entry/documentation - Endowment fund tracking and reporting • Supervise Advancement Services team • Manage constituent database • Implement, maintain, and evaluate processes in the following areas: - Gift, financial, and campaign reporting - Acknowledgment and gift entry/documentation - Endowment fund tracking and reporting • Supervise Advancement Services team



Illinois State University

• United States
• Higher Education
• 700 & Above Employee

• Director of Alumni Relations

  • Apr 2009 - Apr 2014

  • Developed and lead alumni volunteer networks for the purposes of increasing affinity, active engagement, and financial support. Served as liaison to Black Colleagues Association, Alumni Association Board of Directors – Redbird Engagement & Development (RED) Committee, Chicago Young Alumni Network, Chicago Northwest, Chicago West, ISAF (Illinois State Alumni in Finance), and others.• Served on the University Advancement Strategic Plan committee• Established and supported the Chicago Young Alumni Network. • Consulted with campus partners and alumni leaders in planning and implementing effective Chicago alumni outreach.• Managed annual Homecoming Alumni Day program, through partnerships with university departments, to bring 80-100 alumni honorees to campus. Coordinated Alumni Day honoree luncheon for 350-400 guests. • Supported student recruitment efforts through alumni-hosted prospective student meet and greets and admitted student Redbird Welcome Parties. • Planned and executed strategic events and programs to engage the more than 57,000 alumni in the Chicago area. • Supervised daily activities of Chicago office manager. Hired, trained and supervised student interns. • Designed Chicago Office Alumni Relations internship program. • Created the Alumni Networks Handbook. • Regularly evaluated program and event effectiveness, redirecting efforts as necessary. • Developed and tracked program budgets.

• Associate Director of Alumni Relations

  • Sep 2007 - Mar 2009

  See description and responsibilities under Director of Alumni Relations position.



Southern Methodist University

• United States
• Higher Education
• 700 & Above Employee

• Director of Young Alumni Programs

  • Feb 2006 - Sep 2007

  • Established the Office of Young Alumni Programs – Created annual strategic objectives, timeline and budget. Evaluated progress periodically and redirected team efforts as necessary. • Responsible for outreach activities, events, marketing efforts and volunteer management targeted at 11,000 young alumni.• Restructured and reenergized the National Young Alumni Board. Introduced and enforced giving expectations and implemented project-based sub-committees. • Mentored and supervised professional staff: Assistant Director and Development Officer. Created Young Alumni Development Officer position to establish a young alumni major gift pipeline.• Managed volunteer activity and giving-related marketing for 5-year & 10-year reunions. Recruited reunion giving co-chairs. Worked with key volunteers to build a fundraising plan, maintain ongoing committee communications, and incorporate giving-related messaging into reunion materials.

• Individual Giving Officer

  • Sep 2004 - Feb 2006

  • Built relationships and maintained contact with a portfolio of roughly 200 individuals. Traveled accordingly as a representative of the University. • Coordinated all giving-related efforts for the 5, 10, 15, 20, and 25-year reunions.• Managed the Senior Class Gift Campaign - wrote all promotional pieces (web, e-marketing, and direct mail) and collaborated with student volunteers on solicitation and stewardship strategies.



Pitzer College

• United States
• Higher Education
• 300 - 400 Employee

• Associate Director of Annual Giving

  • Feb 2003 - Sep 2004

  • Created Annual Giving yearly strategic objectives, timeline and budget.• Planned President’s Circle donor recognition events throughout the country and assisted in the implementation of other Advancement events. • Cultivated, stewarded, and solicited alumni and parent prospects.• Coordinated Alumni Fund volunteer solicitations and Reunion Giving Program. • Managed the writing, design, and distribution of direct mail pieces.• Organized the Staff & Faculty Campaign including the Kick-Off and Wrap-Up Events, all promotional materials, and Campaign Web site.• Hired, trained, and supervised Assistant Director of Annual Giving.

• Assistant Director of Annual Giving

  • Sep 2001 - Feb 2003

  • Recruited, trained, and managed a team of 20-25 student callers during an intense 20-week phone-a-thon program.• Coordinated acknowledgements for Annual Fund donors.• Managed the Senior Class Gift Campaign. • In addition to points 1-5 listed under Associate Director description.



Ruffalo Noel Levitz

• United States
• Higher Education
• 700 & Above Employee

• Call Center Supervisor

  • Sep 1999 - May 2001

  • Recruited, trained and assisted in managing a staff of more than 30 student caller representatives. • Analyzed and reported daily statistics. • Conducted training program for incoming student callers. • Managed all human resource activities. • Recruited, trained and assisted in managing a staff of more than 30 student caller representatives. • Analyzed and reported daily statistics. • Conducted training program for incoming student callers. • Managed all human resource activities.