Experience

Clarity Technology Group, Inc.

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• Support Technician

  • Jul 2020 - Present



QBE Insurance

• Australia
• Insurance
• 700 & Above Employee

• IT Support Technician

  • Aug 2019 - Jul 2020

  Responsible for working as part of a team to provide quick and effective fixes for technical issues while focusing on customer service.Imaging and wiping builds of Widows on company machines and gaining an understanding of the process a company goes through in implementing specific policy changes into any given build of windows in order to make it suitable for deployment. Gaining knowledge and experience working with virtual machines including working in Citrix Workspace which is an industry leader and used in many companies worldwide. Experience with various tools, programs and platforms such as Active Directory, SCCM, PowerShell, and Windows Registry. Working as an effective member of a team as well as working alongside other teams. Gaining a better understanding of what makes a team and a project run smoothly and how to overcome obstacles. Customer service experience both remote interaction (Phone and IM) as well as in person support.



Courtyard by Marriott

• Hospitality
• 700 & Above Employee

• Guest Service Representative

  • Oct 2018 - Aug 2019



Scrubs & Beyond

• United States
• Retail
• 200 - 300 Employee

• Key Holder

  • Dec 2017 - Oct 2018



Menards

• United States
• Retail
• 700 & Above Employee

• Sales Associate

  • Jun 2017 - Dec 2017



Work 'N Gear

• United States
• Retail
• 1 - 100 Employee

• Key Holder

  • Oct 2016 - May 2017