Experience

Corvias

• United States
• Strategic Management Services
• 300 - 400 Employee

• • Feb 2023 - Present

• • Sep 2013 - Present

  Application support and Development- Implementation of Data Warehouse for the business.- Combining 3 property management systems data using API/SSIS packages and SQL Server Databases. - Configuration of SSRS and creation of Power BI dashboards and paginated reports .SharePoint Administrator/Salesforce Architect· Designed test and implemented a customized Salesforce Lightning application that was converted from the old Classic Salesforce platform. · Supporting critical business functions and created Sales Process in the application to follow the business lifecycle.· Evaluate existing sales processes and determine potential Salesforce-enabled enhancement.· Interact with managers and end users, collect requirements, ensure effective collaboration throughout all phases of development.· Manage daily support and maintenance of internal Salesforce Instance.· Responsible for building out Sharepoint farms including Project Manager and Workflow Manager.· Configuration of Windows Server 2012 and SQL Server 2012 as well as SharePoint Software, Project Server and Workflow Manager software.· Assist in migration of SharePoint 2013 to SharePoint Online.· Support MS Tesm & sites for collaboration on current projects and sharing information with existing and new partners· First line of day-to-day support for users and other site owners· Power BI reports and analytics.· Creates applications and automate processes according to specifications provided by clients using Microsoft Power Apps· Works with various departments company-wide to develop systems according to expectations of the users· Trains end users on SharePoint needed to support business operations and mentoring team members & coordinate day-to-day activities· Support for 13+ external websites created in Drupal/PHP and Wordpress. Make changes or add new content as requested. Show less



Court Square Group

• United States
• Pharmaceutical Manufacturing
• 1 - 100 Employee

• Sharepoint Administrator

  • Nov 2010 - Sep 2013

  SharePoint Architect on the Managed Service team. Application support, SharePoint configuration, design and support and liaison between Application Development team and Managed Services team, and support of full client base. Responsible for analyzing, designing, implementing and supporting new and/or existing SharePoint 2007 and SharePoint 2010 environments in a client’s computing environment or for the Court Square internal in the Court Square co-location facility. This also includes custom applications on out of the box SharePoint, designing look and feel of the site • Create full installation qualification document and step by step work instructions for infrastructure based on applicable regulatory requirements (i.e. FDA 21 CFR Part 11) fully qualified servers in an ITIL-based Good Systems Practice environments. Responsible for all QA documents related to SharePoint, i.e. creating Standard Operating Procedures (SOPs) and Work Instructions (WIs) for all aspects of building and supporting SharePoint Servers and environments. • Upgrades of large or small environments from either WSS 3.0 or MOSS 2007 to SharePoint Server 2010. Migrate Microsoft SBS to full MOSS 2007 and SharePoint 2010 servers. Works closely with Project Managers to analyze business and technical aspects and collect requirements of SharePoint project. Interact closely with other System Administrators and Engineers and Application Development team to support all aspects of customer’s custom SharePoint Applications, assist in design, and all permissions in SharePoint and Active Directory following best practice recommended by Microsoft. Nintex Workflows. Support and customize SharePoint applications using Nintex, SharePoint Designer Workflows, InfoPath forms, custom web parts and other purchased third-party web parts.• SQL Server 2005 and SQL Server 2008 and 2008 R2 experience supporting SharePoint databases. Configured SSRS with SharePoint Integration and created supporting documentation. Show less



ICON plc (formerly Averion International)

• Pharmaceutical Manufacturing
• 1 - 100 Employee

• Systems and Network Engineer

  • Jul 2007 - Nov 2010

  Planning, executing and documentation of complex projects. Thorough knowledge of ITil Excellent knowledge of general network infrastructure and networking concepts:, Virtualization - VMware Workstation/Server, vSphere, ESX/ESXi 3.x/4.0/4.1,ar, Active Directory, Windows Server 2003 R2, Windows Server 2008 R2, SQL server 2008 R2. Understanding of Computer qualification, ICH/GCP requirements regarding computerized systems. Assist in writing IQ/OQs, develop system and departmental processes and procedures and create any documentation needed. Excellent organizational skills with ability to work in a high volume and strict deadline environment. Respond to questions and resolve user computer problems in person, via telephone or from remote locations. Trouble shooting for moderately complex problems, network administration and user support for all areas of corporate computing, telecommunications and security. Install hardware, software and upgrades to desktop systems as needed;Perform system back-up / recovery; archive completed project data. Perform all Active Directory system administration including account creation / termination, create and configure domain and local groups organizing folder permissions on file servers. Set up phones in Avaya phone system; maintain switches for all phone lines digital and analog. Responsible for creating instructional documentation for new hire orientations and for training and supporting users in software, hardware and working remotely through VPN and Citrix. Prepare documentation for SOX compliance pertaining to IT security and Standard Operating Procedures. Participate in disaster recovery drills; develop and maintain procedures for disaster recovery using NetApp appliance for backups and recovery. Design and implement global intranet using Microsoft Office SharePoint Server 2007, ongoing administration and upgrades. Apply all permissions; train all users in using the intranet and populating and maintaining sites. Show less



ICON plc (formerly Averion International)

• Pharmaceutical Manufacturing
• 1 - 100 Employee

• Applications Developer

  • Jun 2004 - Apr 2007

  Develops, maintains, and supports tools, processes, and initiatives in the Operations department. Responsibilities include: assisting the department staff with various analytical projects involving budgets and metrics; collaborating with staff and departments in preparing special projects such as the creation and support of new applications/reports used to analyze FTEs, budgets, data collection, staff performance and more ; may handle confidential material; may act as back-up for corporate administrative staff. Support Business Development by assisting with the cleaning of data in the CRM used, Saleslogix. Created diagnostic reports cross checking the various tables and field entries in the Saleslogix application to ensure the data is accurate. Create Business Reports showing analysis of Revenue, Tracking of Won and Lost Opportunities, and assisting the Business Development Team in reviewing their timelines and deadlines. Utilize Visio in studying the relationships between current table set up in the application used. Metrics Report Analysis, utilizing Crystal Reports and Oracle Database and Central Data Warehouse. Monitor Reporting on CTMS system. Validation of reports that are Part 11 compliant. Create thorough documentation as User Guides for all tools, reports and applications developed by the Operations department and assist in training and supporting employees in these applications. The documentation is usually in Word format and then exported to PDF. Currently configuring a small application using Dreamweaver MX, ASP.NET and Visual Basic updating and manipulating an Access database. Update and create new pages for internal web site using Dreamweaver MX and Fireworks MX or Adobe Photoshop. Expert level in all MS Office Applications and Crystal Reports. Show less



InterGen

• United Kingdom
• Oil and Gas
• 200 - 300 Employee

• IT Coordinator

  • 2002 - 2003



Kronos Incorporated

• United States
• Software Development
• 700 & Above Employee

• Support Engineer at Kronos

  • 1995 - 2000



Federal Deposit Insurance Corporation (FDIC)

• United States
• Banking
• 700 & Above Employee

• Technician

  • 1992 - 1996