Kyle Schaffer

Head of Customer Experience at Vend Park
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Contact Information
us****@****om
(386) 825-5501
Location
GE
Languages
  • English Native or bilingual proficiency
  • Spanish Limited working proficiency

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Bio

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5.0

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Tom McDermott

I was lucky enough to work with Kyle over the last 2.5 years. Kyle was a fantastic business partner, working directly with NCRs Walmart business team. He has grown incredibly, to the point where he now sits across the table with the customers’ senior leadership in negotiations and strategic planning. Kyle is a higher performer with huge talent and potential

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Experience

    • United States
    • Information Technology & Services
    • 1 - 100 Employee
    • Head of Customer Experience
      • Jan 2023 - Present

      Vend is an end-to-end SaaS parking management and payments solution that is transforming the way real estate owners, tenants, and visitors manage and interact with parking. Vend’s digital platform augments parking operations with tools that meet changing tenant needs and provide owners with unprecedented data insights, resulting in a modern and frictionless experience for drivers. Vend is an end-to-end SaaS parking management and payments solution that is transforming the way real estate owners, tenants, and visitors manage and interact with parking. Vend’s digital platform augments parking operations with tools that meet changing tenant needs and provide owners with unprecedented data insights, resulting in a modern and frictionless experience for drivers.

    • United States
    • Information Technology & Services
    • 1 - 100 Employee
    • Strategic Account Executive
      • Apr 2022 - Dec 2022

      Smarking was part of a successful acquisition in October 2022.At Smarking, we created the leading business intelligence and yield management solutions to help parking professionals increase revenue, curb expenses, and make their operations more efficient through automation and real-time data.

    • Account Executive
      • Jun 2021 - Apr 2022

    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Product Strategy Manager
      • Jul 2020 - Jun 2021

      • Created and lead a monthly "caffeinate and coordinate" forum that provides a platform for increased collaboration and ideation for 133 people in our Commercial Strategy and Operations organization• Partner with product managers to develop and validate go-to-market strategies and accelerate business outcomes for 6+ products in our Retail and Banking organizations• Developed and launched a centralized metrics ecosystem that helps enable over 100 product managers to make enhanced decisions grounded in data and insights• Instituted and manage monthly operating reviews that allows the Product Management Executives in Retail and Banking to actively assess and manage large product portfolios based on business outcomes Show less

    • Sales Finance Manager / Sr. Analyst / Analyst
      • Jun 2017 - Jul 2020

      • Promoted twice within a 21-month period for outstanding business partnership, cross functional collaboration, and creative customer first problem solving that resulted in increased sales and improved customer partnerships across the United States, United Kingdom, Canada, and Mexico• Owned the contract negotiation and deal architecture with ASDA’s Vendor Management Office in Leeds, United Kingdom that resulted in a 2-year, $85M Letter of Agreement• Architectured a complex $217M Letter of Agreement with Walmart’s Front-End Operations team, that required pitching and managing expectations with both internal and external c-suite executives• Created and managed sales opportunities in Salesforce CRM platform and partnered with the Global Walmart, Retail Public Sector, and Retail North America Channel Sales areas to provide financial leadership, ensure financial accuracy and forecasting, take part in decision making, help develop the annual sales plan, and support account planning processes, that drive ~10% of NCR’s total yearly revenue• Gained international business experience via travel to NCR Colombia for 3 months; learned local business processes and gained proficiency in Spanish Show less

    • Leadership Development Program
      • Jun 2015 - Jun 2017

      • 2-year professional development program through 4 key business areas within NCR: ERP Order-to-Cash Business Analyst, ERP Contracts-for-Services Business Analyst, Finance Analyst, and Enterprise Performance Management Business Analyst)

Education

  • The University of Georgia
    "BBA", Management Information Systems, International Business
    2011 - 2015

Community

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