Development Coordinator

• Sep 2022 - Present

Digital Marketing Specialist

• 2021 - Present

-Manage marketing strategy and SEO performance through Google Analytics. -Manage Google AdWords Campaigns of $10,000 per month and average 4,500 clicks per month. -Write effective copy and manage design for the website, newsletters, and email campaigns (SquareSpace and MailChimp). -Design graphics for products and marketing materials including print and digital (Adobe Illustrator, Photoshop, and Procreate). -Manage email fundraising campaigns with an average 30% open rate and 8% click rate. Show less

Account Manager

• 2017 - 2022

• Manage 60+ customer accounts with all policy changes/renewals • Draft proposals, renewal letters, and policy binders • Create invoices, finance agreements, and complete all required tax documents • Review contracts/rental agreements and issue certificates of insurance • Turn in claims and process all policy changes/endorsements • Manage 60+ customer accounts with all policy changes/renewals • Draft proposals, renewal letters, and policy binders • Create invoices, finance agreements, and complete all required tax documents • Review contracts/rental agreements and issue certificates of insurance • Turn in claims and process all policy changes/endorsements

Barista

• Jan 2012 - Feb 2017

• Effectively perform under pressure; continuously serve 80 customers per hour. • Demonstrate excellence in service and hospitality utilizing invaluable interpersonal communication skills, anticipation, and follow-through • Trained over 10 new partners by positively reinforcing successful performance and giving respectful, encouraging coaching as needed • Effectively perform under pressure; continuously serve 80 customers per hour. • Demonstrate excellence in service and hospitality utilizing invaluable interpersonal communication skills, anticipation, and follow-through • Trained over 10 new partners by positively reinforcing successful performance and giving respectful, encouraging coaching as needed