Charles Kettler
Senior Consultant at SeaTec Consulting Inc.- Claim this Profile
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Bio
Clint R. 'Clutch' Balog, Ph.D.
Charles and I were colleagues in the leadership structure at MD Helicopters, Inc (MDHI). MDHI is a company with more than its share of challenges and working with Charles always made facing those daily challenges a little easier because he brings a positive outlook to the job at hand. More importantly, this quality coupled with his superb industry and technical knowledge, his networking skill, and his practical, real-world perspective of the aviation business made him extremely effective. Charles further demonstrated a tremendous talent for working with clients who had long been unhappy with MDHI, resolving their issues to both their satisfaction and the company’s, and once again bringing them on board. Charles was easy to cross-department partner with for the benefit of the company and was always willing to help out another. When he gave you his word, you could count on it, and he would deliver as promised. In summary, Charles demonstrated the kind of integrity, professionalism, and skill that every company looks to find in one employee, but often does not find. I would not hesitate, and in fact would welcome the opportunity, to work with Charles again in the future.
Hikaru Mizuno
Charles has been very cooperative to find solutions for our problems. He has also paid attention to our issues and provide us advises in advance, which were great assist for us to serve our customers with their products.
Clint R. 'Clutch' Balog, Ph.D.
Charles and I were colleagues in the leadership structure at MD Helicopters, Inc (MDHI). MDHI is a company with more than its share of challenges and working with Charles always made facing those daily challenges a little easier because he brings a positive outlook to the job at hand. More importantly, this quality coupled with his superb industry and technical knowledge, his networking skill, and his practical, real-world perspective of the aviation business made him extremely effective. Charles further demonstrated a tremendous talent for working with clients who had long been unhappy with MDHI, resolving their issues to both their satisfaction and the company’s, and once again bringing them on board. Charles was easy to cross-department partner with for the benefit of the company and was always willing to help out another. When he gave you his word, you could count on it, and he would deliver as promised. In summary, Charles demonstrated the kind of integrity, professionalism, and skill that every company looks to find in one employee, but often does not find. I would not hesitate, and in fact would welcome the opportunity, to work with Charles again in the future.
Hikaru Mizuno
Charles has been very cooperative to find solutions for our problems. He has also paid attention to our issues and provide us advises in advance, which were great assist for us to serve our customers with their products.
Clint R. 'Clutch' Balog, Ph.D.
Charles and I were colleagues in the leadership structure at MD Helicopters, Inc (MDHI). MDHI is a company with more than its share of challenges and working with Charles always made facing those daily challenges a little easier because he brings a positive outlook to the job at hand. More importantly, this quality coupled with his superb industry and technical knowledge, his networking skill, and his practical, real-world perspective of the aviation business made him extremely effective. Charles further demonstrated a tremendous talent for working with clients who had long been unhappy with MDHI, resolving their issues to both their satisfaction and the company’s, and once again bringing them on board. Charles was easy to cross-department partner with for the benefit of the company and was always willing to help out another. When he gave you his word, you could count on it, and he would deliver as promised. In summary, Charles demonstrated the kind of integrity, professionalism, and skill that every company looks to find in one employee, but often does not find. I would not hesitate, and in fact would welcome the opportunity, to work with Charles again in the future.
Hikaru Mizuno
Charles has been very cooperative to find solutions for our problems. He has also paid attention to our issues and provide us advises in advance, which were great assist for us to serve our customers with their products.
Clint R. 'Clutch' Balog, Ph.D.
Charles and I were colleagues in the leadership structure at MD Helicopters, Inc (MDHI). MDHI is a company with more than its share of challenges and working with Charles always made facing those daily challenges a little easier because he brings a positive outlook to the job at hand. More importantly, this quality coupled with his superb industry and technical knowledge, his networking skill, and his practical, real-world perspective of the aviation business made him extremely effective. Charles further demonstrated a tremendous talent for working with clients who had long been unhappy with MDHI, resolving their issues to both their satisfaction and the company’s, and once again bringing them on board. Charles was easy to cross-department partner with for the benefit of the company and was always willing to help out another. When he gave you his word, you could count on it, and he would deliver as promised. In summary, Charles demonstrated the kind of integrity, professionalism, and skill that every company looks to find in one employee, but often does not find. I would not hesitate, and in fact would welcome the opportunity, to work with Charles again in the future.
Hikaru Mizuno
Charles has been very cooperative to find solutions for our problems. He has also paid attention to our issues and provide us advises in advance, which were great assist for us to serve our customers with their products.
Experience
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SeaTec Consulting Inc.
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United States
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Airlines and Aviation
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100 - 200 Employee
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Senior Consultant
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Jul 2017 - Present
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Self Employed
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Scottsdale, AZ
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Business Consultant
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Aug 2014 - Jul 2017
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Leonardo
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Italy
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Defense and Space Manufacturing
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700 & Above Employee
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Director Supplier Performance Management
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Feb 2013 - Jul 2014
Established Supplier Performance Management team which was tasked with improving the quality and performance of the North American supply base as well as supporting new aircraft and component certification programs
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Director Materials Management
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May 2010 - Jan 2013
We build state-of-the-art custom helicopters here at AWPC. We drive a very lean supply chain where design changes are routinely introduced right into the production line. We meet our growing production goals while reducing inventory by almost 50% over the last 2 years. Great Products. Great Challenges. Great People.
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AAR
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Airlines and Aviation
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700 & Above Employee
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Subject Matter Expert - MRO
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Jan 2010 - May 2010
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Subject Matter Expert - Logistics
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Jul 2009 - Jan 2010
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MD Helicopters
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United States
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Aviation and Aerospace Component Manufacturing
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200 - 300 Employee
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Program Manager
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Jun 2008 - Apr 2009
Developed and managed sustainment and improvement programs in support of the 160th SOAR's operation of AH/MH-6M Mission Enhanced Little Birds. Developed realtionship with South Korean Army to improve the customer support experience and increase spares sales
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Dir. Customer Support
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Aug 2006 - May 2008
Responsible for the continued improvement of customer and product support programs for light commercial and military helicopters. - Improved Aviation International News Product Support survey results from 9th (last) place to 2nd place within one year. Second year showed continued improvement. Improved Pro-Pilot survey from last place to 3rd in two years - Developed customer-centric organization that together achieved an unheard of world-wide grounded aircraft rate of absolute… Show more Responsible for the continued improvement of customer and product support programs for light commercial and military helicopters. - Improved Aviation International News Product Support survey results from 9th (last) place to 2nd place within one year. Second year showed continued improvement. Improved Pro-Pilot survey from last place to 3rd in two years - Developed customer-centric organization that together achieved an unheard of world-wide grounded aircraft rate of absolute zero - Increased year-over-year revenue from the sale of spare parts by 46%
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Mesa Airlines, Inc.
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United States
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Airlines and Aviation
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700 & Above Employee
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VP Technical Services and Purchasing
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Aug 1999 - May 2006
Managed the procurement, supply chain, and operating environment for a $1B+ company with 180 aircraft operating over 166 cities - Unified a large and diverse work force of 150 individuals located in 12 cities into a cohesive team to achieve departmental goals in a complex and technical environment - Right-sized $140 million aircraft parts inventory and reduced operational disruptions by over 75% in less than a 1 year period - Negotiated corporation’s 10 year supply chain agreement… Show more Managed the procurement, supply chain, and operating environment for a $1B+ company with 180 aircraft operating over 166 cities - Unified a large and diverse work force of 150 individuals located in 12 cities into a cohesive team to achieve departmental goals in a complex and technical environment - Right-sized $140 million aircraft parts inventory and reduced operational disruptions by over 75% in less than a 1 year period - Negotiated corporation’s 10 year supply chain agreement based on enterprise economics valued at over $250M - Managed operations and costs within a $170 million operating budget achieving YTD savings of 6.8% - Implemented the enterprise planning tool (Oracle) devoted to electronic procurement - Established policies and procedures and implemented/strengthened internal controls in the Company's successful Sarbanes-Oxley Year 1 compliance efforts Show less Managed the procurement, supply chain, and operating environment for a $1B+ company with 180 aircraft operating over 166 cities - Unified a large and diverse work force of 150 individuals located in 12 cities into a cohesive team to achieve departmental goals in a complex and technical environment - Right-sized $140 million aircraft parts inventory and reduced operational disruptions by over 75% in less than a 1 year period - Negotiated corporation’s 10 year supply chain agreement… Show more Managed the procurement, supply chain, and operating environment for a $1B+ company with 180 aircraft operating over 166 cities - Unified a large and diverse work force of 150 individuals located in 12 cities into a cohesive team to achieve departmental goals in a complex and technical environment - Right-sized $140 million aircraft parts inventory and reduced operational disruptions by over 75% in less than a 1 year period - Negotiated corporation’s 10 year supply chain agreement based on enterprise economics valued at over $250M - Managed operations and costs within a $170 million operating budget achieving YTD savings of 6.8% - Implemented the enterprise planning tool (Oracle) devoted to electronic procurement - Established policies and procedures and implemented/strengthened internal controls in the Company's successful Sarbanes-Oxley Year 1 compliance efforts Show less
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American Airlines
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United States
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Airlines and Aviation
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700 & Above Employee
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Field Services Controller - American Eagle
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Aug 1994 - Aug 1999
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Sr.Financial Analyst - Tulsa Maintenance Base
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Aug 1987 - Jul 1995
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Continental Airlines
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Airlines and Aviation
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700 & Above Employee
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Sr. Analyst
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1984 - 1987
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Education
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2021 - 2022
Permaculture Research Institute
Permaculture Design Certificate, Permaculture Design Science -
1990 - 1995
Northeastern State University
B.S., Finance -
1976 - 1979
Carson High
Community
