Experience

CGS Group

• Saudi Arabia
• Industrial Machinery Manufacturing
• 1 - 100 Employee

• Senior Service Engineer

  • Jun 2021 - Present

  • Monitors department issues and client complaints. • Defining and managing service level agreements with customers. • Ensure the team follows best practices and maintains SLAs. • Oversee and guide all activities of the Service team. • Assigning tasks to technicians throughout each workday. • Monitors department issues and client complaints. • Defining and managing service level agreements with customers. • Ensure the team follows best practices and maintains SLAs. • Oversee and guide all activities of the Service team. • Assigning tasks to technicians throughout each workday.



ADEAREST

• United Arab Emirates
• Industrial Machinery Manufacturing
• 100 - 200 Employee

• Service Engineer

  • Jan 2015 - Jun 2021

  • Commissioned Ammonia & Freon Refrigeration systems.• Overhauled various Grasso, FES, and Bitzer compressors.• Troubleshooting complex Mechanical & Electrical issues.• Routine Inspections, proposals, and report preparation.

• Electrical Field Engineer

  • Nov 2012 - Dec 2014

  • Programmed a complex control system with available PLC.• Project supervision of Ammonia System Installation.• Major Projects: ◊ TENARIS – KSA ◊ Al Marai ◊ Barakath



ANVAR ITI

• Malappuram

• Instructor

  • Aug 2012 - Oct 2012