Richard Mancuso

Chief Technology Officer at Global Smart Commodity Group
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Chicago Area

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LinkedIn User

I’ve had the pleasure of knowing Richard for 4 years during which time I worked at Unify One Solutions. In my experience working with him, he was a critical stakeholder across various projects and his technical expertise provided insight that informed key customer product decisions. His management enabled development teams to meet product-to-market deadlines efficiently and effectively. Above all, Richard allowed employees opportunities for professional development and worked to put them in a position to succeed.

LinkedIn User

With his extensive experience, Richard brings a strong business acumen working with clients, managing their expectations and translating them into clear goals for the IT group during sales and contract negotiations.

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Credentials

  • MCTS: Microsoft .NET Framework 3.5 - ASP.NET Application Development (in progress)
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  • MCTS: Microsoft Exchange Server
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  • MCTS: Microsoft Office Communications Server 2007
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  • MCTS: Windows Server 2008 Active Directory
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Experience

    • United States
    • Financial Services
    • 1 - 100 Employee
    • Chief Technology Officer
      • Oct 2022 - Present

      Responsible for contributing and implementing the company’s technical vision. GSCG is transforming trading and opening up a myriad of opportunities for commodities around the world that are currently underserved and at the mercy of price and supply chain inefficiencies. We are developing blockchain technology to bring transparency to the supply chain. We are developing new data points to ensure we bring the most value to our customers product. Responsible for contributing and implementing the company’s technical vision. GSCG is transforming trading and opening up a myriad of opportunities for commodities around the world that are currently underserved and at the mercy of price and supply chain inefficiencies. We are developing blockchain technology to bring transparency to the supply chain. We are developing new data points to ensure we bring the most value to our customers product.

    • Netherlands
    • Information Services
    • 700 & Above Employee
    • Software Development Leader
      • Jun 2021 - Oct 2022

      Oversaw multiple, global software development teams focused on content creation and management tools. Oversaw multiple, global software development teams focused on content creation and management tools.

    • United States
    • IT Services and IT Consulting
    • Chief Technology Officer
      • May 2013 - Jun 2021

      I led a technology consultancy firm in the development of custom software and modern application technology solutions for business and medical community organizations. I consult with client leaders to define business goals and required technical support. I bridge client and technical network communications to formulate unique scalable solutions for operational requirements. I combine my entrepreneurial insights and understanding of business operations with my technical expertise to drive growth and deliver customer centric services. I oversee the daily business operations while liaising with software and web designers, architects, business analysts, software developers, and quality assurance professionals to create client technology strategies focused on the optimization of resource usage. ● Directed creation of medical device software with IoT features for infectious disease disinfection product used in addressing COVID 19, MRSA, and C-DIFF sterilization needs and piloted FDA submission process resulting in revenue generation of more than $350M. ● Crafted prototypes in rapid response to COVID 19 requirements for contact tracing, social distancing, and digital display products. ● Designed and implemented portal and online reporting within hospital environment and realized 400% increase in use by staff and customer base in third year following introduction. ● Defined and introduced technical support and mobile device management policies and manage 2nd and 3rd tier support teams for hospitals. ● Engaged with marketing teams to conduct market research and evaluate results and with technology teams to build and support eCommerce websites with digital copy, search engine optimization and marketing (SEO/SEM), and security, pay-per-click (PPC), and email features. ● Launched online 40K SKU store with more than 12 custom filters and led post implementation digital marketing teams. Show less

    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Director, Custom Software Development
      • Jan 2012 - May 2013

      In this role, I directed the operations and held P&L responsibility for this custom software development practice engaged with clients throughout the nation. I delivered sales engineering services and defined statement of work (SOW) content. ● Managed multiple diverse product development projects to completion including national airport parking eCommerce site, media buy scheduler, digital signage, legal research and advice websites, and mental health app. ● Crafted continuous development offerings resulting in multiple contract extensions and delivering over $3.5M in additional revenue. Show less

    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Unified Communications Solution Architect
      • Feb 2010 - Jan 2011

      This role was both a software development and deployment role. ● Partnered with Microsoft team to pioneer initial business-oriented video chat and voice calls application, Microsoft Lync (Skype for Business). ● Architected and developed a custom solution to archive Lync messages with third party compliance service provider. The solution was created in C# and is used by a large insurance company for their 20,000+ employees. ● Developed strategy for finance firm to share investment opportunities around group chat application. Under Lync Server 2010, deployed group chat and group chat compliance Server. ● Architected “Ethical Wall” solution for large global investment banking firm to restrict Lync communication between research team and investment team. ● Provided Lync deployment services to various clients. Show less

    • United States
    • Software Development
    • 500 - 600 Employee
    • Director, Integration Services
      • Aug 2004 - Jul 2009

      During my tenure in this role, I guided a global development team in the design and deployment of custom software solutions from concept through implementation for Fortune 500 client contact centers in the Africa, Asia Pacific (APAC), Europe, and North America regions. I adapted the product to accommodate the local business culture and etiquette. ● Held accountability for timelines, development milestones, risk assessments, and budgets. ● Drafted curriculum and facilitated API training sessions for users in APAC region, United Kingdom, and South Africa. ● Partnered in compilation of media routing and queue callback technology United States patent applications. Show less

    • Telecommunications
    • Software Development Engineer/ Technical Team Lead
      • 1997 - Aug 2004

    • Sr Software Engineer
      • 1994 - 1997

Education

  • Eastern Illinois University
    Bachelor's degree, Computer Management

Community

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