Experience

ERFAN GROUP, Bangladesh

• Bangladesh
• Manufacturing
• 1 - 100 Employee

• Senior Executive -Admin & MIS

  • Oct 2022 - Present



FAMELINE

• Thailand
• Wholesale Building Materials
• 1 - 100 Employee

• Local Administrative Support

  • Jan 2021 - Oct 2022

  • Fameline doing architecture work like an interior Metro rail Project station 01 to station 09. Acting as a local representative to provide overall support for this work like safety , worker , equipment support , transport support, logistic support • Join a Team with Fameline as a local representative Doing meeting with NKDM, DMTCL, ITD • Attendance, Overtime, Fooding Bill, Transport Bill, Mobile Bill, Driver management • Accommodation support for foreign gust • Ticketing, Hotel reservation all kind of local support. • Day long Working with Project manager and Product Engineer.



MEL GROUP

• Bangladesh
• Retail

• Senior Executive, Admin & Sales

  • Mar 2018 - Dec 2021

  -Administration Support, -Sales team monitoring, -Manage and maintain the organization's website(s), E-commerce Website & Manage Daraz Shop -Write and optimize content for the website and social networking accounts, -Implementing and Managing company's social media accounts focusing on information that are relevant to our client's business objectives (e.g. Facebook, Twitter, Instagram, Google+, YouTube etc.) and other social and work with Director -Administration Support, -Sales team monitoring, -Manage and maintain the organization's website(s), E-commerce Website & Manage Daraz Shop -Write and optimize content for the website and social networking accounts, -Implementing and Managing company's social media accounts focusing on information that are relevant to our client's business objectives (e.g. Facebook, Twitter, Instagram, Google+, YouTube etc.) and other social and work with Director



Dipon Group

• Bangladesh
• Construction
• 1 - 100 Employee

• Operation Supervisor

  • Jan 2016 - Feb 2018

  -Online Photo Capture Monitoring Cell (from all over Bangladesh) -ID Card Printing and Personalization -Delivery of ID cards to fisheries department -Project related all kind of report provide to all division, district and upazila (sub-district) levels headed by Deputy Director, District Fisheries Officer and Senior/Upazila Fisheries Officer. Fisherman Registration and Issuance of Identity Card Project, Department of Fisheries Government of Bangladesh. Project Consultant: BMTF (An Commercial Enterprise of Bangladesh Army)



BASIS Institute of Technology & Management (BITM)

• Bangladesh
• IT Services and IT Consulting
• 1 - 100 Employee

• Traineeship (Online Digital Marketing)

  • Mar 2016 - Apr 2016

  Training Program of ''Digital Marketing'' under SEIP which is organized by: BASIS, Supported By: Skills for Employment Investment Program (SEIP), Finance Division, Ministry of Finance,Government of Bangladesh and Implemented By: BASIS Institute of Technology & Management (BITM). BITM Skills Development Coordination and Monitoring Unit (SDCMU), Skills for Employment Investment Program (SEIP), Finance Division, Ministry of Finance, Government of Bangladesh is established with the objective of developing unskilled and semi-skilled labor force into productive and skilled labor in priority sectors and to support Government institutes, private companies, non-government organizations, industry skill councils and industry associations for achieving this objective. SDCMU is utilizing the funds provided by the Asian Development Bank (ADB) under Loan 3131-BAN: Skills for Employment Investment Program (SEIP) to provide assistance towards the end of skilling 1.25 million youth by 2021 in the focus sectors.



Bitara Abadi SDN BHD

• Site Manager

  • Mar 2015 - Sep 2015

  Worked as a Site Manager Project on Machine Readable for Bangladeshi Citizens in Malaysia ARC (Application Receving Center In Kuantan, Pahang, Malaysia). Bitara Abadi SDN BHD, Unit 13-10-1, Jalan Jalil Perkasa Esplanad, 57000 Bukit Jalil, Kuala Lumpur, Malaysia a company incorporate in Malaysia, has been appointed by the Dataedge-iPeople Consortium as a sub-service Provider to provide management and operation for Machine Readable Passport (MRP) and related services incident in Malaysia 19th January to 31st August.

• Supervisor Operations

  • Dec 2014 - Mar 2015

  Project on Machine Readable for Bangladeshi Citizens in Malaysia ARC (Application Receving Center In Senai, Johor Bahru, Malaysia). Bitara Abadi SDN BHD, Unit 13-10-1, Jalan Jalil Perkasa Esplanad, 57000 Bukit Jalil, Kuala Lumpur, Malaysia a company incorporate in Malaysia, has been appointed by the Dataedge-iPeople Consortium as a sub-service Provider to provide management and operation for Machine Readable Passport (MRP) and related services incident in Malaysia.



THE DATA EDGE SDN BHD

• Shah Alam, Malaysia

• Call Center

  • May 2014 - Jan 2015

  Worked as a Call center agent Project on Machine Readable for Bangladeshi Citizens in Malaysia. THE DATA EDGE SDN BHD, 47-1 & 2, Jalan Kemuning Prima A33/A, Kemuning Utama, 40400 Shah Alam , Selangor. Malaysia. Job responsibilities: Make Appointment, answer calls and respond to Emails, Handle applicant inquiries both Telephonically and by email, manage and resolve customer complaints, provide applicant & company owner with passport and other service information, process orders forms and applications, Identify and escalate priority issues.



iPeople Limited Bangladesh

• Bangladesh
• Human Resources Services
• 1 - 100 Employee

• Supervisor

  • Jun 2013 - May 2014

  • Worked as a Supervisor at DIP Help Desk, Machine Readable Passport & Visa Project Department of Immigration & Passports Ministry of Home Affairs Government of the Peoples Republic of Bangladesh Regional Passport Office Agargoan, Dhaka. Govt Organization in Collaboration with Private Organization. iPeople Limited, House: CWS (B) 3, Road: 34, Gulshan dhaka-1212.Job Responsibility Receiving phone call from SB, DSB, 34 RPO’s (Regional passport office) and 25 FM (Foreign Mission), MOFA (Ministry of Foreign Affairs) & also First problems come to Support, Understanding the problem, Based on understanding, Ticket generating, Mail forwarding, Assigning Engineers, Ticket activity updating, Solving by Engineers, Conformation of closing by engineers, Finally Closing the ticket.

• Supervisor

  • Feb 2013 - Jun 2013

  • Worked as a Supervisor, in Enrollment Department. iPeople Limited (An association of IRIS JV) MRP & MRV project Department of Immigration of Passport Office Agargon, Dhaka-1207.February 01, 2013 – June, 2013



iPeople Limited

• Department of Immigration of Passport Office Agargon

• Enrollment Executive

  • Jun 2011 - Jan 2013

  -Enrollment Department -Technical support (PC, Printer, Router, connectivity, camera setting, scanner, barcode reader, Online ups, hardware & software ) -Data capture, photo & bio metric -Document scanning section -Training new Staff and government employee -Module maintained (find out bug and after update training) -Applicant quarry, after submission passport application edit modify & correction -Receiving many more application like name, F/N, M/N, DOB, address related. -Taking care of Passport application enrollment to passport delivery all department (like- --PreEnrollment, Bio-Enrollment, Document scanning, payment verification, police approval, Bacend verification, assistant DD/AD approval, passport Dispatch & Delivery section)