Experience

28. Jun

• Serbia
• Non-profit Organizations
• 1 - 100 Employee

• Operations Specialist

  • Jun 2011 - Present

  - Organized travel and logistics for Red Cross and UN affiliated international NGO which has delivered 235 tons of humanitarian, medical and disaster relief aid worth $9.7 million. - Created targeted campaigns to attract donors and optimize donations on a limited budget while generating a 600% greater response. - Optimized online and offline campaigns resulting in successful promotions of fundraisers in over 120 cities internationally. - Consulted on inbound marketing strategies resulting in over 500,000 followers on social media platforms. - Provided administrative support to the volunteer team and answered/directed incoming calls and email inquiries. - Prepared project specific and annual marketing budgets. - Diversified and built on our existing fundraising revenue base through marketing and communication strategies. - Coordinated with public relations companies for press releases and media relations. - Processed donor information into database and thank donors through phone calls and various written channels. - Maintained a healthy donor retention rate of 60-65% though diversified efforts and creative strategies. Show less