Customer Service Manager

• Jun 2022 - Present

Customer Service Supervisor

• Aug 2019 - Jun 2022

Driver Services Coordinator

• Apr 2019 - Aug 2019

Senior Stylist

• Sep 2014 - Aug 2019

• Work with over 30 customers daily to fulfill specific clothing orders according to customer needs and inventory availability. • Update customer service standards to increase number of return customers and overall company profits by 75%. • Assist customers with prompt and polite support in-person and via email. • Work with over 30 customers daily to fulfill specific clothing orders according to customer needs and inventory availability. • Update customer service standards to increase number of return customers and overall company profits by 75%. • Assist customers with prompt and polite support in-person and via email.

Operations Manager

• Jan 2014 - Mar 2015

• Manage daily operations, including sales, purchasing, scheduling, and loss prevention. • Trained and developed new employees for ease of transition into team. • Followed detailed directions from management to complete daily paperwork and computer data entry. • Manage daily operations, including sales, purchasing, scheduling, and loss prevention. • Trained and developed new employees for ease of transition into team. • Followed detailed directions from management to complete daily paperwork and computer data entry.

Senior Sales Associate

• Jul 2012 - Jan 2014

Help customers at Anthropolige compose their dream closet. Provide quality customer service and product knowledge to consumers, and assist in loss prevention. In times of need, take on manager roles such as guiding and assisting new hires and managing floor operations. Help customers at Anthropolige compose their dream closet. Provide quality customer service and product knowledge to consumers, and assist in loss prevention. In times of need, take on manager roles such as guiding and assisting new hires and managing floor operations.

Sales Associate

• Apr 2012 - Jul 2012

I worked in the kids department, providing customer service to families. Cashiering and money management were a large part of the job as well as restocking. I worked in the kids department, providing customer service to families. Cashiering and money management were a large part of the job as well as restocking.

Sales Associate

• Oct 2011 - Feb 2012

I worked in a showroom in San DIego and assisted customers in furnishing and designing the interiors of their homes. I worked in a showroom in San DIego and assisted customers in furnishing and designing the interiors of their homes.