James Hurster

Residential & Commercial Solar Sales Consultant at EFS Energy
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Contact Information
us****@****om
(386) 825-5501
Location
Greater St. Louis
Languages
  • English -

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5.0

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Christopher Sanderson

James was a great addition to our RightNow development team at Enterprise. He provided insight for our front end customer interactions and helped to push the product to the next generation for our customers and employees. I would hire him again to work on a future web development team without hesitation and know that he will succeed with any task given.

Pete Strader

"James Hurster worked with Bohn & Dawson, Inc as an assistant in our Sales & Marketing and Product Management group during the summer of 2012. James reported directly to me, but was

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Credentials

  • Responsive Design Fundamentals
    lynda.com
    Jun, 2014
    - Nov, 2024
  • Graduate Realtor Institute (GRI)
    Missouri Association of Realtors
    Dec, 2007
    - Nov, 2024

Experience

  • EFS Energy
    • United States
    • Renewable Energy Semiconductor Manufacturing
    • 1 - 100 Employee
    • Residential & Commercial Solar Sales Consultant
      • Nov 2023 - Present

      · Primary point of contact for new customers throughout the sales process. · Provide consultative outside sales for commercial and agricultural customers interested in solar panel installation. · Contact incoming leads, deliver proposals, collect LOIs, enter contracts, and close deals! · Discuss payment, financing, and rebate options with customers. · Manage CRM and calendar to manage leads and customers throughout the sales cycle. · Generate new leads and develop new business… Show more · Primary point of contact for new customers throughout the sales process. · Provide consultative outside sales for commercial and agricultural customers interested in solar panel installation. · Contact incoming leads, deliver proposals, collect LOIs, enter contracts, and close deals! · Discuss payment, financing, and rebate options with customers. · Manage CRM and calendar to manage leads and customers throughout the sales cycle. · Generate new leads and develop new business opportunities. · Perform various sales reporting to track success and actively participate in sales and operations meetings to discuss opportunities and projects in progress. · Maintain professional and technical knowledge by attending educational workshops and trade shows, reviewing professional publications, establishing personal networks, and participating in professional societies. Show less · Primary point of contact for new customers throughout the sales process. · Provide consultative outside sales for commercial and agricultural customers interested in solar panel installation. · Contact incoming leads, deliver proposals, collect LOIs, enter contracts, and close deals! · Discuss payment, financing, and rebate options with customers. · Manage CRM and calendar to manage leads and customers throughout the sales cycle. · Generate new leads and develop new business… Show more · Primary point of contact for new customers throughout the sales process. · Provide consultative outside sales for commercial and agricultural customers interested in solar panel installation. · Contact incoming leads, deliver proposals, collect LOIs, enter contracts, and close deals! · Discuss payment, financing, and rebate options with customers. · Manage CRM and calendar to manage leads and customers throughout the sales cycle. · Generate new leads and develop new business opportunities. · Perform various sales reporting to track success and actively participate in sales and operations meetings to discuss opportunities and projects in progress. · Maintain professional and technical knowledge by attending educational workshops and trade shows, reviewing professional publications, establishing personal networks, and participating in professional societies. Show less

  • BDI - Bohn and Dawson, Inc.
    • United States
    • Industrial Machinery Manufacturing
    • 1 - 100 Employee
    • Training Video Creator (Videographer/Photographer)
      • Jun 2021 - Oct 2023

      BDI - Bohn and Dawson, Inc. is one of the largest high-volume tubing fabricators in the USA, serving multiple markets across North America. Designed and produced video-based training materials for Engineering Operations, including tutorials, demos, simulations, and presentations, for 60+ machine operators, material handlers, and hand welders. • Reduced manual training time by 90% with a new training portal and increased factory floor supervision. • Increased safety awareness of… Show more BDI - Bohn and Dawson, Inc. is one of the largest high-volume tubing fabricators in the USA, serving multiple markets across North America. Designed and produced video-based training materials for Engineering Operations, including tutorials, demos, simulations, and presentations, for 60+ machine operators, material handlers, and hand welders. • Reduced manual training time by 90% with a new training portal and increased factory floor supervision. • Increased safety awareness of floor procedures specific to their line by 75% and QA testing by 35%. • Structured the development path of training around 1. Safety, 2. Operations, 3. Quality, and 4. Packing. • Managed a video library and repository of training materials, ensuring easy access and version control. • Integrated audio narration and background music for a professional and immersive learning experience.

    • Professional Recruiter
      • Jan 2021 - Jun 2021

      Managed the full-cycle recruitment process to fill, secure, and onboard various manufacturing positions. • Wrote descriptions, posted on Indeed, sourced candidates, conducted interviews, and extended offers. • Eliminated the 75-year-old non-compliant and outdated temporary worker process with a new online talent management portal that reduced hiring time from 2 weeks to 2 days and lost business by 35%. • Developed interactive safety and material handler tests, assessments, and… Show more Managed the full-cycle recruitment process to fill, secure, and onboard various manufacturing positions. • Wrote descriptions, posted on Indeed, sourced candidates, conducted interviews, and extended offers. • Eliminated the 75-year-old non-compliant and outdated temporary worker process with a new online talent management portal that reduced hiring time from 2 weeks to 2 days and lost business by 35%. • Developed interactive safety and material handler tests, assessments, and knowledge checks to reinforce learning and measure knowledge retention.

  • Napleton Automotive Group
    • United States
    • Motor Vehicle Manufacturing
    • 700 & Above Employee
    • Online Media Specialist & Inventory Photo Specialist
      • Oct 2019 - May 2020

      Napleton Automotive Group is the largest auto dealership group in Illinois with 3,500+ employees running 50 dealerships across the USA. Marketed new and used vehicles online via images, profiles, descriptions, SEO, tagging, and sharing. • Created visually compelling product images through professional photography and image editing, ensuring consistency with brand guidelines and enhancing vehicle appeal. • Sold vehicles 63% faster by crafting vAuto online profiles to share content… Show more Napleton Automotive Group is the largest auto dealership group in Illinois with 3,500+ employees running 50 dealerships across the USA. Marketed new and used vehicles online via images, profiles, descriptions, SEO, tagging, and sharing. • Created visually compelling product images through professional photography and image editing, ensuring consistency with brand guidelines and enhancing vehicle appeal. • Sold vehicles 63% faster by crafting vAuto online profiles to share content with auto sales websites. Show less Napleton Automotive Group is the largest auto dealership group in Illinois with 3,500+ employees running 50 dealerships across the USA. Marketed new and used vehicles online via images, profiles, descriptions, SEO, tagging, and sharing. • Created visually compelling product images through professional photography and image editing, ensuring consistency with brand guidelines and enhancing vehicle appeal. • Sold vehicles 63% faster by crafting vAuto online profiles to share content… Show more Napleton Automotive Group is the largest auto dealership group in Illinois with 3,500+ employees running 50 dealerships across the USA. Marketed new and used vehicles online via images, profiles, descriptions, SEO, tagging, and sharing. • Created visually compelling product images through professional photography and image editing, ensuring consistency with brand guidelines and enhancing vehicle appeal. • Sold vehicles 63% faster by crafting vAuto online profiles to share content with auto sales websites. Show less

  • Pinnacle Design Studio, LLC
    • United States
    • Graphic Design
    • CEO & Owner
      • Jan 2008 - Jan 2020

      Founded a website development firm for small-to-medium-size businesses and successful professionals. • Recognized as one of the “Best Web Design Firms in St. Louis” (2009, 2011), “Best in Quality” (2011, 2012, 2013), by St. Louis Small Business Monthly. • Nominated for “Best Home-Based Business of Eastern Missouri” (2011), by Small Business Association of Missouri. • Launched, managed, and grew a successful web development business by providing website design, development, and… Show more Founded a website development firm for small-to-medium-size businesses and successful professionals. • Recognized as one of the “Best Web Design Firms in St. Louis” (2009, 2011), “Best in Quality” (2011, 2012, 2013), by St. Louis Small Business Monthly. • Nominated for “Best Home-Based Business of Eastern Missouri” (2011), by Small Business Association of Missouri. • Launched, managed, and grew a successful web development business by providing website design, development, and maintenance services to local St. Louis area companies such as: o Bohn and Dawson, Inc. as Web Design/Development and Marketing/Production Management for Marketing, Sales, Estimating, Product Management, and Web Development projects. o TDK Technologies, LLC, as Web Content Specialist to manage the content on a website redesign for a data center that consolidated 4 companies into one. o Edward Jones as Project Leader / Front End Web Developer for the global web redesign of all global Edward Jones and Financial Adviser websites. • Determined project requirements and provided regular updates throughout the development process. • Customized WordPress, Joomla and Drupal themes and fitted design to existing themes and plugins. • Utilized HTML/HTML5 | CSS/CSS3, and other web development tools along with Adobe Creative Cloud to create functional and visually appealing websites. • Implemented SEO best practices to increase website visibility and improve search engine rankings. Show less Founded a website development firm for small-to-medium-size businesses and successful professionals. • Recognized as one of the “Best Web Design Firms in St. Louis” (2009, 2011), “Best in Quality” (2011, 2012, 2013), by St. Louis Small Business Monthly. • Nominated for “Best Home-Based Business of Eastern Missouri” (2011), by Small Business Association of Missouri. • Launched, managed, and grew a successful web development business by providing website design, development, and… Show more Founded a website development firm for small-to-medium-size businesses and successful professionals. • Recognized as one of the “Best Web Design Firms in St. Louis” (2009, 2011), “Best in Quality” (2011, 2012, 2013), by St. Louis Small Business Monthly. • Nominated for “Best Home-Based Business of Eastern Missouri” (2011), by Small Business Association of Missouri. • Launched, managed, and grew a successful web development business by providing website design, development, and maintenance services to local St. Louis area companies such as: o Bohn and Dawson, Inc. as Web Design/Development and Marketing/Production Management for Marketing, Sales, Estimating, Product Management, and Web Development projects. o TDK Technologies, LLC, as Web Content Specialist to manage the content on a website redesign for a data center that consolidated 4 companies into one. o Edward Jones as Project Leader / Front End Web Developer for the global web redesign of all global Edward Jones and Financial Adviser websites. • Determined project requirements and provided regular updates throughout the development process. • Customized WordPress, Joomla and Drupal themes and fitted design to existing themes and plugins. • Utilized HTML/HTML5 | CSS/CSS3, and other web development tools along with Adobe Creative Cloud to create functional and visually appealing websites. • Implemented SEO best practices to increase website visibility and improve search engine rankings. Show less

  • Enterprise Mobility
    • United States
    • Travel Arrangements
    • 700 & Above Employee
    • Business Analyst - Oracle Service Cloud (RightNow)
      • May 2016 - Nov 2017

      Enterprise Holdings is the parent company of National, Alamo, and Enterprise car and truck rental, car and vanpooling, car sales and fleet management. Lead analyst for the Customer Service Center and company expert on generating custom Oracle Service Cloud (RightNow) reporting and analyses that summarized the agent contact center management teams. • Conducted comprehensive analysis of existing business reporting, identifying inefficiencies and areas for improvement using automation,… Show more Enterprise Holdings is the parent company of National, Alamo, and Enterprise car and truck rental, car and vanpooling, car sales and fleet management. Lead analyst for the Customer Service Center and company expert on generating custom Oracle Service Cloud (RightNow) reporting and analyses that summarized the agent contact center management teams. • Conducted comprehensive analysis of existing business reporting, identifying inefficiencies and areas for improvement using automation, resulting in a 100% reduction in production time and cost. • Collaborated with stakeholders to gather and document business requirements for company alignment. • Ensured proper electronic documentation was kept for all transactions and projects.

    • Web Developer - Oracle Service Cloud (RightNow)
      • Jun 2013 - Apr 2016

      Developed 15 enterprise-level customer service websites in 23 languages for 15,000 annual organic visitors. • Designed and implemented customizations and configurations within Oracle Service Cloud (RightNow) which resulted in improved customer support processes and enhanced user experience. • Launched the first mobile, chat and social media platforms for our customer service portals. • Developed and rebranded a new customer portal for the National car rental brand from… Show more Developed 15 enterprise-level customer service websites in 23 languages for 15,000 annual organic visitors. • Designed and implemented customizations and configurations within Oracle Service Cloud (RightNow) which resulted in improved customer support processes and enhanced user experience. • Launched the first mobile, chat and social media platforms for our customer service portals. • Developed and rebranded a new customer portal for the National car rental brand from scratch. o Reduced downtime of customer portals by 25% with new development. o Eliminated 3-4 hours of downtime to Zero downtime. o Saved 65% of FAQ authors’ time because of consistent design. • Created internal portal for managers that could request custom features (automated dashboards, canned emails, and standard text responses, etc.) for their team of agents. o Increased response time by 45% over ServiceNow in the first year. o Improved agent productivity by 20% in the first year. • Updated 15+ years of old HTML, PHP, JS, CSS, and code on 15+ corporate websites into clean, well-designed interface that properly served users and allowed for future upgrades to be easier to execute.

  • Enterprise Mobility
    • United States
    • Travel Arrangements
    • 700 & Above Employee
    • Web Content Specialist | Adobe AEM - Contractor
      • Nov 2012 - Mar 2013

      Helped to Develop "Web Content Management Team" (WCM); A New Team of Experts Within the Marketing Communications Department (Marcom) At Enterprise Holdings, Inc. • Created Textual Content in Adobe AEM (CQ5) for Mobile and Web (Including Images & HTML Pages) Helped to Develop "Web Content Management Team" (WCM); A New Team of Experts Within the Marketing Communications Department (Marcom) At Enterprise Holdings, Inc. • Created Textual Content in Adobe AEM (CQ5) for Mobile and Web (Including Images & HTML Pages)

Education

  • Missouri State University
    Bachelor of Science - BS, Communication and Media Studies
    1995 - 1999
  • Eureka Sr. High School
    High School Diploma, General Education
    1992 - 1995

Community

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