Experience

Pilgrim Insurance

• United States
• Insurance
• 1 - 100 Employee

• Customer Service Sales Representative

  • Jul 2023 - Present

  • Accurately enter and update policy information in a timely fashion in accordance with established procedure and handle phone inquiries. • Manage time efficiently and handle multiple tasks in a fast-paced work environment. • Answer questions regarding policies, coverages and premiums; assume ownership for thorough follow up on all contacts. • Accurately enter and update policy information in a timely fashion in accordance with established procedure and handle phone inquiries. • Manage time efficiently and handle multiple tasks in a fast-paced work environment. • Answer questions regarding policies, coverages and premiums; assume ownership for thorough follow up on all contacts.



University of Massachusetts Amherst

• United States
• Higher Education
• 700 & Above Employee

• Fabrication Lab Shop Monitor

  • Feb 2023 - May 2023

  • Skillfully instructed students on two separate laser cutting software• Responsibly maintained machines and material within the fabrication lab

• Architectural Teaching Assistant

  • Jan 2023 - May 2023

  • Carefully observed student work and provided detailed feedback• Communicated clearly and consistently with professor to ensure instructions were correctly followed• Organized and designed clear and comprehenesible presentations in collaboration with other TAs



Dunkin'

• United States
• Food and Beverage Services
• 700 & Above Employee

• Crew Member

  • Dec 2020 - Feb 2021

  Greeted customers with friendly and welcoming attitude Quickly and accurately completed hundreds of orders in a day Efficiently prepared hot foods and drinks in a timely manner Greeted customers with friendly and welcoming attitude Quickly and accurately completed hundreds of orders in a day Efficiently prepared hot foods and drinks in a timely manner



Friendly Crossways Retreat and Conference Center

• United States
• Hospitality

• Server

  • 2017 - 2021

  Skillfully created aesthetically pleasing appetizers, entreés, and desserts for catered events Quickly transported heavy material from kitchen to tent Served and interacted with guests to ensure maximum satisfaction Skillfully created aesthetically pleasing appetizers, entreés, and desserts for catered events Quickly transported heavy material from kitchen to tent Served and interacted with guests to ensure maximum satisfaction