Experience

Hostelworld Group

• Ireland
• Travel Arrangements
• 200 - 300 Employee

• Senior Product Manager

  • Oct 2021 - Present



OLX

• Netherlands
• Software Development
• 700 & Above Employee

• Product Manager

  • Dec 2020 - Oct 2021

  Lisbon, Portugal



mynameis

• Switzerland
• Technology, Information and Internet
• 1 - 100 Employee

• Senior Product Manager

  • Jun 2018 - Dec 2020

  Lisbon, Portugal mynameis is a mobile marketplace for 1:1 paid video calls with experts, creative, practitioners etc.



Tech Vanguard

• Switzerland
• Technology, Information and Internet

• Senior Product Manager

  • Jun 2018 - Dec 2020

  Switzerland Tech Vanguard is an independent digital product studio founded by passionate tech mavens with zero tolerance to how-it-works-now.



'esens

• Brazil
• Technology, Information and Internet
• 1 - 100 Employee

• Senior Product Manager

  • Jun 2018 - Dec 2020

  Lisbon, Portugal Esens is a “Netflix for non-fiction book summaries”, a subscription app that allows you to consume the core ideas of a book within 20 mins in audio or text.



Unlevel

• United States
• Technology, Information and Internet

• Head of Product, Co-founder

  • Dec 2016 - May 2018

  Greater New York City Area Unlevel is a checkout assistant which automatically helps online consumers complete a transaction when their card gets declined. This helps eCommerce to draw even more revenue out of their customer funnel. • Launched failed payment analytics product for eCommerce, followed by a tool for automated declined payments recovery (lean approach, agile methodology) • Designed business model canvas, product roadmap • Designed backlog and a story map (user stories, acceptance criteria), set… Show more Unlevel is a checkout assistant which automatically helps online consumers complete a transaction when their card gets declined. This helps eCommerce to draw even more revenue out of their customer funnel. • Launched failed payment analytics product for eCommerce, followed by a tool for automated declined payments recovery (lean approach, agile methodology) • Designed business model canvas, product roadmap • Designed backlog and a story map (user stories, acceptance criteria), set priorities for development sprints, mock-ups • Led cross-functional team of developers and designers • Market research/discovery: ran Facebook/LinkedIn Ads, email marketing campaigns with A/B tests, held problem-solution interviews with customers Show less



OpenNova Software

• Austria
• Information Technology & Services

• Digital Marketing and Business Development

  • Mar 2015 - Dec 2016

  - OpenNova provides flexible and highly customizable in-house payments processing platform for Payment Service Providers (PSP) and eCommerce worldwide. • Was in charge of product marketing and sales (inbound and outbound sales) • Refined and optimized Google AdWords campaigns: doubled number of inbound leads, reduced cost of a lead by 20% • Launched targeted ads campaigns on LinkedIn and Facebook • Acquired new leads through online channels, via face-to-face meetings at… Show more OpenNova provides flexible and highly customizable in-house payments processing platform for Payment Service Providers (PSP) and eCommerce worldwide. • Was in charge of product marketing and sales (inbound and outbound sales) • Refined and optimized Google AdWords campaigns: doubled number of inbound leads, reduced cost of a lead by 20% • Launched targeted ads campaigns on LinkedIn and Facebook • Acquired new leads through online channels, via face-to-face meetings at events • Optimised sales process and pricing policy to make it more clear, straightforward and, and more scalable (implemented Zoho CRM, redesigned existing communication documents) • Doubled annual company revenue by leading several clients through the whole sales cycle Show less



Scrollmall

• Ukraine
• Consumer Services

• Product Manager

  • Dec 2013 - Mar 2015

  - Scrollmall is a social shopping marketplace. "Instagram with a buy-button". Sale, exchange, give away anything with people around you. • Led a cross-functional team of developers (backend, iOS, Android) and designers to deliver multiple product iterations (agile methodology) • Created backlog, user stories & acceptance criteria, set priorities for development sprints • Customer analytics, cohort analysis (Mixpanel) • Held face-to-face customer interviews to deliver even better… Show more Scrollmall is a social shopping marketplace. "Instagram with a buy-button". Sale, exchange, give away anything with people around you. • Led a cross-functional team of developers (backend, iOS, Android) and designers to deliver multiple product iterations (agile methodology) • Created backlog, user stories & acceptance criteria, set priorities for development sprints • Customer analytics, cohort analysis (Mixpanel) • Held face-to-face customer interviews to deliver even better UX • Developed business model canvas and built profit and loss (PnL) projection • Prepared investor deck. Pitched venture funds and angel investors Show less



FriendlyMe

• Ukraine
• Technology, Information and Internet

• Product Manager

  • Aug 2012 - Nov 2013

  - FriendlyMe is a social gifting app which helps you to stay current about your friends' key life events and a super easy way send a free or paid gift voucher in just 3 clicks, on the go. • Led a cross-functional team of developers and designers to deliver Minimal Viable Product (agile methodology) • Created backlog, user stories & acceptance criteria, set priorities for development sprints • Hands-on experience with customers: held face-to-face customer interviews to test an… Show more FriendlyMe is a social gifting app which helps you to stay current about your friends' key life events and a super easy way send a free or paid gift voucher in just 3 clicks, on the go. • Led a cross-functional team of developers and designers to deliver Minimal Viable Product (agile methodology) • Created backlog, user stories & acceptance criteria, set priorities for development sprints • Hands-on experience with customers: held face-to-face customer interviews to test an MVP • Negotiated first deals with gift cards providers • Designed business model canvas and built profit and loss (PnL) projection Show less



Advice Wallet

• United States
• Technology, Information and Internet
• 1 - 100 Employee

• Head of Business Development (short-term role)

  • Apr 2012 - Aug 2012

  - Allset app lets you pre-order food and to dine at restaurants without waiting. • Closed deals with key clients (mostly HoReCa chains) to ensure meeting sales targets • Held customer interviews with business customers • Led sales and support departments • Set and oversaw KPIs for a sales team • As a part of a product council, I’ve participated in regular meetings with C-levels and a product team on product strategy implementation



AlterGeo

• Russian Federation
• IT Services and IT Consulting
• 1 - 100 Employee

• Regional Head of Business Development

  • Oct 2011 - Mar 2012

  - AlterGeo is a mobile geolocation-based social network and a loyalty program (similar to Foursquare). Closed deals with key clients (mostly HoReCa chains) to ensure meeting sales targets



Smi)e

• Russian Federation
• Consumer Services
• 1 - 100 Employee

• Head of Regional Office

  • Oct 2009 - Oct 2011

  Ukraine Smi)e is a unique gift vouchers retailer. Embracing «experience as a gift» concept it helped thousands to bring unforgettable emotions to those they care about. • Started as a Head of Service and Operations and a year later I was promoted to a Regional Office Head • Was responsible for comprehensive company development in the region: team leadership and expansion, setting up revenue targets, managing a sales team to ensure we meet revenue targets, product management • Brought… Show more Smi)e is a unique gift vouchers retailer. Embracing «experience as a gift» concept it helped thousands to bring unforgettable emotions to those they care about. • Started as a Head of Service and Operations and a year later I was promoted to a Regional Office Head • Was responsible for comprehensive company development in the region: team leadership and expansion, setting up revenue targets, managing a sales team to ensure we meet revenue targets, product management • Brought several large deals to the company (from Kraft Foods, Canon, Microsoft, Astelit, Sony Ericsson, HeadHunter.ru, SpeakUP, etc). Some were the largest ones in a history of the company • Set up strategic partnerships with 100+ service providers in 7 major cities - from cold calls to signed contracts • Launched PR campaigns with large media (magazine ads) • Built annual profit and loss projection (PnL). Ensured 100% revenue-based targets achieved. My branch was the only which performed growth (30% YOY) during a company recession • Managed customer support team, ensured the highest level of clients satisfaction

• Head of Partnerships and Customer Service

  • May 2008 - Oct 2009

  - Smi)e is a unique gift vouchers retailer. Embracing «experience as a gift» concept it helped thousands to bring unforgettable emotions to those they care about. • Partnered with 60+ service providers and ensured high-quality services are provided to end users • Customer support team leadership. Hired, trained and oversaw customer support team. Ensured 100% customer satisfaction, resolved critical issues with customers.



lifecell Ukraine

• Ukraine
• Telecommunications
• 700 & Above Employee

• Customer Service Centre Specialist

  • Nov 2005 - Dec 2007

  - Servicing clients by the phone. Competent consulting, prompt problem-solving Achievements: - during 2 years in this company, I serviced almost all client segments (maintenance, prepaid, contract service, and English-speaking customers) - took part in trainings and personnel development programs regularly (conducted trainings for new employees, including those on billing system) - improved some internal call-center processes (optimized use of operators’ working hours by… Show more Servicing clients by the phone. Competent consulting, prompt problem-solving Achievements: - during 2 years in this company, I serviced almost all client segments (maintenance, prepaid, contract service, and English-speaking customers) - took part in trainings and personnel development programs regularly (conducted trainings for new employees, including those on billing system) - improved some internal call-center processes (optimized use of operators’ working hours by creating a page for fast search of required information (HTML), it has been used until now) Show less