Digital Maketing Director

• Nov 2022 - Present

Product Roadmap and UX Design - LAC Group Product Manager

• Sep 2021 - Nov 2022

Product, Marketing & Acquisition – LAC Program Manager

• Jul 2019 - Sep 2021

Market Engagement and Project Delivery, Initiative Prioritization, Technical Feasibility Assessment, Third Party Integration, Technology Compliance, Product Innovation, Application Management, Regional Steering Committee.- Management of a multimillion-dollar investment portfolio of Product, Marketing and Acquisition initiatives for Consumer (Retail Banking) and Commercial Cards (Corporate Banking) in Latin America. -Digital Strategy multi-Line of Business: Enablement of Digital Onboarding for Consumers, Small & Medium Enterprises, Commercial Cards and Merchant Digital Onboarding. - New product launching and portfolio migration for LAC markets. - Innovation and Implementation of Initiatives related to Payments, Partner Integration, Collections, Acquisition, BIN Ranges, Loyalty for Consumer and Corporate Cards. - Implementation of Best Practices and tools: Design Thinking, Amazon Web Services, Cloud. Show less

Legal & Regulatory – Technology Program Manager

• Sep 2015 - Jun 2019

IT Governance and Project Delivery, Participation in Internal and External Bank Committees, Application Management, Stakeholder Management. - Delivery of a multimillion-dollar investment portfolio for Legal & Regulatory projects for the Amex Bank and the Consumer and Corporate business in Latin America with focus on Anti-Money Laundering, Data Privacy, Taxation, Credit Bureau, Controllership. - Definition of the technical architecture for regulatory reporting based on big data and new application development that served to generate taxes deduction. - Led from conception to implementation the Regulatory Change Management process with Bank, Legal, Compliance and Operational Risks to early identify regulations that required technological implementations to assure delivery and compliance of mandatory deadlines. - Application Management of regulatory market platforms. Show less

IT Risk, Info Sec – Project Manager (International Issues Management)

• Jun 2013 - Aug 2015

Detection, Prevention and Timely Resolution of Operational Risks Events and Escalated Compliance Issues from a technical standpoint for Mexico and Argentina markets. - Average reduction of 15% in handling time for Stop Customer Impacts and remediation.- Improvement of SLA's on Technologies Engagement - Above 95% achieved within 48 hours. - Educational labor to business partners to raise the Operational Risk Events.- Contribution to deepen the root cause analysis to ensure the creation of robust and enhanced controls. Show less

Business & Cobrands – Project Manager (Consumer Cards Delivery)

• Jan 2011 - May 2013

E2E Project management and Risk Assessment for Consumer and Regulatory initiatives in partnership with World Services, Financial Reporting and Standardization of Capacity Planning Processes.

Business Solutions Consultant

• 2008 - 2010

Software Developer

• 2007 - 2008