Sari Smith

Sr. Director of Strategic Operations at Carnegie Mellon University's Information Networking Institute
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Contact Information
us****@****om
(386) 825-5501
Location
Seattle, Washington, United States, US

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5.0

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Steven Rosenberg

Sari's friendly, collaborative nature, together with a strong sense of integrity and responsibility made her an ideal colleague. Sari is an enthusiastic team player, always ready to help others. During her time with us Sari used her excellent leadership and management skills to generate significant, lasting yet innovative, improvements in our Student Affairs operation and contributed to the success of our entire organization. Simply put, Sari is a gem, a joy to work with, a contributor of energy and enthusiasm to the entire organization.

Alicia Paullin

I have had the honor and pleasure of knowing Sari both professionally and personally. She is not only highly productive in a fast paced, multi-functional, demanding environment, she is also likely your pace setter. She is a keen people person with noted success in development, training, management, conflict management, disciplinary processes and hiring practices. She is a performance management specialist with a natural ability to render exceptional work standards from those in her responsibility base. She is a focused and driven team member who adds professionalism, integrity and visionary leadership...and, she does this with wit, charm, and authenticity. She will surely have an immediate impact on your organization. It is in highest regard that I recommend Sari Smith.

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Experience

    • United States
    • Higher Education
    • 1 - 100 Employee
    • Sr. Director of Strategic Operations
      • Sep 2022 - Present

      Lead the new INI strategic plan development and implementation, manage a portfolio of strategic projects and initiatives, provide insight for the INI’s mission and goals as well as lead and support the actualization of the overall INI priorities.

    • Sr. Director of Strategic Engagement
      • Jun 2019 - Present

      I will be working on strategic initiatives and partnerships with a focus on engagement. I will be the INI liaison for the alumni council, and work towards improving our student and alumni experience.

    • United States
    • Higher Education
    • 700 & Above Employee
    • Director of Student Affairs
      • Nov 2014 - Present

      Provides Silicon Valley-based graduate students with information, resources, guidance and referrals to ensure a successful transition into graduate life and life in Silicon Valley, support for their academic and personal needs, and appropriate guidance and post-graduation resources for their career in industry and academia. Examples include the coordination of New Student Orientation, facilitating access to Pittsburgh-based student resources, coordination of career and communication services. Provides Silicon Valley-based graduate students with information, resources, guidance and referrals to ensure a successful transition into graduate life and life in Silicon Valley, support for their academic and personal needs, and appropriate guidance and post-graduation resources for their career in industry and academia. Examples include the coordination of New Student Orientation, facilitating access to Pittsburgh-based student resources, coordination of career and communication services.

    • Director of Student Affairs
      • Nov 2011 - 2014

      Responsible for programming on campus and in student sponsored housingManage marketing, applicants, leasing renewals, conduct, and events for housingAid in special accommodations for studentsUphold student conduct policyMarket and manage clubsCollaborate with other departments to help in all aspects of student success Responsible for programming on campus and in student sponsored housingManage marketing, applicants, leasing renewals, conduct, and events for housingAid in special accommodations for studentsUphold student conduct policyMarket and manage clubsCollaborate with other departments to help in all aspects of student success

    • Director of Admissions/Sales Manager
      • Apr 2008 - Aug 2010

      Hired, trained and managed admissions team of Admissions Representatives to over achieve starttargets on a bi-monthly basis, support attrition efforts and create opportunities within the communityfor further growth.Selected accomplishmentsIncreased start growth by 42%, resulting in a 3 million dollar increase in revenue.Increased referrals from 62 annually to 194 annually, which helped to cut down advertising costs by$450,000 annually.Planned and organized student events which improved retention and increased referral business.

    • Higher Education
    • 1 - 100 Employee
    • Vice President of Admissions and Marketing
      • Dec 2003 - Feb 2008

      Trained, directed and performance managed a team of 30 Admissions Representatives, 4 Directors and7 support staff in the fulfillment of sales goals and company objectives. Oversaw all phases of the salesand admissions process life cycle to meet monthly quotas and start goals while maintaining strictdeadlines and budget requirements. Daily analysis of performance statistics to pinpoint areas fordevelopment and training opportunities. Partnering with other members of marketing andmanagement to achieve monthly lead and sales goals through event creation, advertising, radio,television and other campaigns.Selected accomplishmentsIncreased referral business from 19 referral customers in 2003 to 228 this year in 2007, which aided inmarketing costs and overall conversionsLaunched Bachelor programs, resulting in 1,153 enrollments in the last 3 years. Thus, bringing ourgraduate population to 20% with a Bachelor degree and a 3.45 million dollar profit.Increased High School starts by 239% by taking the department from 59 starts in 2004 to 200 starts in2005.Increased National Sales Team starts by 53% in the first two quarters of 2007 by increasing starts from126 to 193 over prior year.Previously promoted from Director of Tuition Planning with Career Education Corporation from 2/2003-12/2003Created a new sales department that aligned itself in between the Admissions Department and the Financial Aid Department in order to aid students in understanding the value of investment, overcome cost and co-signer objections and increase student packaging rates. Cancellation dropped by 30%.

    • Regional Sales Director
      • Aug 2000 - Dec 2002

      Trained and managed team of admissions representatives in all areas of the sales cycle to producerequired weekly start numbers and meet corporate sales objectives. Created and oversaw all trainingdevelopment for personnel to include appointment setting, interviewing and closing skills. Responsiblefor weekly presentations to audiences ranging from 50 to 300 people, traveled extensively to achievemarketing objectives. Also responsible for developing and writing all training and presentationmaterial.Selected accomplishmentsDoubled starts from 2000 to 2002 resulting in a 1.2 million dollars in increased revenue.Increased territory throughout the Midwest and expanded our satellite programs.

Education

  • Argosy University San Francisco Bay Area
    Masters in Education, Education (Post Secondary)
    2012 - 2014
  • University of Santa Cruz
    Bachelor of Arts, Art History and Visual Communications
    1996 - 1998
  • Westmont high school
    Diploma Honors, General studies, Speech & debate
    1988 - 1991

Community

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