Maria-Lucille Ellorin, B.A., LE
Transition Case Manager at San Diego Youth Services- Claim this Profile
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English Native or bilingual proficiency
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Spanish Elementary proficiency
Topline Score
Bio
Credentials
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DMK Fundamentals Therapist
DMK Skincare HQJul, 2021- Nov, 2024 -
Advanced Sugaring
Sweet & True Sugaring Co.Nov, 2020- Nov, 2024 -
Esthetician
California Board of Barbering & CosmetologyJul, 2021- Nov, 2024
Experience
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San Diego Youth Services
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United States
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Non-profit Organizations
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100 - 200 Employee
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Transition Case Manager
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Nov 2017 - Present
Provided trauma-informed care coordination for all case management and ILS-related services, including crisis intervention, advocacy, information, referral and other direct services, to aid youth (ages 12 to 17) transitioning from emergency shelter to transitional or permanent housing.• Developed and updated weekly service plans to support Service Partners (SPs) in their transition to self-sufficiency by outlining goals, identifying methods of service delivery and persons responsible for each activity, as well as specifying time frames to achieve these goals• Assisted SPs in accessing options for medical and mental health, dental care, educational and employment supports; assisted SPs in obtaining safe, sustainable housing and with obtaining important documentation (e.g. birth certificates, social security cards, etc.)• Engaged parent/guardian in order to support reunification, when possible, and/or transition to self-sufficiency; regularly collaborated with county social workers and probation coaches, and other service providers, to coordinate appropriate supports and services related to the goals specified in SP's service plan• Participated in volunteer system as appropriate and assigned, assisted in the training of new volunteers and interns (inc. Bachelor's and Master's level counselors/social workers, etc.) Show less
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Independent Living Skills (ILS) Case Manager
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Nov 2016 - Nov 2017
Provided case management specializing in housing, employment, and education, etc. for current and former youth (ages 16 to 21) involved in the foster care as well as the juvenile justice systems in San Diego’s east county.• Regularly collaborated with county social workers and probation officers, service providers, foster parents and guardians to coordinate appropriate supports and services related to the goals specified in each SP’s Transitional Independent Living Plans (TILP)• Developed and updated annual Supportive Transitional Emancipation Program (STEP) TILPs to support aftercare SPs in their transition to self-sufficiency by outlining goals, identifying methods of service delivery and persons responsible for each activity, as well as specifying timeframes to achieve these goals• Conducted intake assessments and offered direct services, including crisis intervention and safety planning• Utilized online Ansell Casey Life Skills assessment to assess skill levels and determine areas of life skills that needed development• Assisted SPs in accessing options for medical and mental health, dental care, educational and employment supports; assisted SPs in obtaining safe, sustainable housing and with obtaining important documentation (e.g. birth certificates, social security cards, renewing green cards, etc.) • Encouraged and assisted SPs to develop sound decision-making skills and establish permanency connections• Co-facilitated recreational outings and monthly classes on money management, educational planning, housing and housekeeping, job search and retention, transportation, and interpersonal skills for groups of 4-10 youth• Provided transportation and arranged transportation to and from appointments when necessary• Managed a caseload upwards of 60 SPs Show less
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Outreach Worker
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Nov 2013 - Nov 2016
Conducted street outreach in San Diego's central and metropolitan areas to at-risk, runaway, homeless and youth (ages 12 to 21) who are exploited sexually to help them find shelter and resources to assist their transition off the streets.• Regularly identified potential service-partners to promote either transition or daytime comprehensive services and programs, while distributing basic survival needs, such as toiletries, snacks, water, and a change of clothes.• Facilitated STD/HIV education groups as well as groups on topics such as healthy relationships and self-esteem to populations including teen girls involved in commercial sexual exploitation.• Developed and maintained working relationships with community resources in a collaborative effort to reduce homelessness among youth; linked and referred individual service-partners with appropriate agencies and/or support services when appropriate.• Prepared prompt, accurate, and thorough documentation of all outreach logs and reports.• Operated under a both a Harm Reduction and Trauma-Informed Care model. Show less
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Milieu Worker
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Feb 2014 - Jan 2015
Operated under a Trauma-Informed Care model to maintain a positive and safe atmosphere by actively supervising youth service-partners (ages 12 to 17) in the Drop-in Center at Storefront, San Diego's only emergency shelter for homeless, runaway, "street" and at-risk youth. • Fostered positive community youth development by providing support using Motivational Interviewing techniques and Solution-Focused Brief Therapy.• Assisted youth in developing independent living skills by providing learning opportunities while creating youth leadership roles during recreational activities in the milieu.• Facilitated counseling groups utilizing the Seeking Safety curriculum, while implementing an approach to LGBQT+ sensitivity.• Conducted intake assessments and provided initial services, including crisis intervention (often linking and referring individual service-partners with appropriate agencies and/or support services when appropriate); maintained daily progress notes and communication logs. Show less
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JCPenney
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United States
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Retail
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700 & Above Employee
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Sephora Product Consultant
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Nov 2013 - Mar 2015
• Acknowledged and greeted all clients who entered the store with enthusiasm. • Worked directly with clients to provide a memorable experience in-store. • Engaged with and evaluated client needs; provided in-depth makeup and skincare consultations/demonstrations in order to create client loyalty. • Handled all cash procedures accurately to expedite the client's transaction. • Recruited for return employment during the winter holiday season; requested by beauty manager to remain employed post-holiday. Show less
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JCPenney
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United States
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Retail
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700 & Above Employee
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Sephora Product Consultant
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Nov 2011 - Aug 2012
• Recruited for return employment during the winter holiday season; requested by beauty manager to remain employed post-holiday. • Recruited for return employment during the winter holiday season; requested by beauty manager to remain employed post-holiday.
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JCPenney
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United States
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Retail
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700 & Above Employee
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Sephora Product Consultant
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Aug 2007 - Dec 2010
• Recruited for employment by former (Ulta Beauty) managers. • Recruited for employment by former (Ulta Beauty) managers.
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Ulta Beauty
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United States
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Retail
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700 & Above Employee
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Prestige Artist
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Feb 2007 - Aug 2007
• Routinely did makeup applications, skincare analyses, and product demonstrations with guests.• Presented an image at all times that reflected the knowledge of the prestige cosmetic lines sold at ULTA.• Booked appointments for scheduled special events.• Ensured that all testers within Prestige area were continuously in stock and maintained in compliance with the hygiene standards.• Maintained company standards of cleanliness and organization within the Prestige area, including makeover stations and ULTA color library, as well as ensured stock is kept full at all times.• Set up advertising displays and arranged merchandise on counters or tables to promote sales and promotional events. Show less
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Cashier
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Aug 2006 - Feb 2007
• Acknowledged and greeted all guests and offered friendly, prompt, and courteous service.• Handled sales, refunds and exchanges courteously while ensuring the correct application of price, tax and/or discount to each sale.• Informed guests of current promotions, events, and services within the store.• Anticipated the guests’ needs and answered questions concerning location, price, product features and benefits.• Arranged merchandise on counters or tables to promote sales and promotional events while ensuring compliance with established merchandising and housekeeping standards. Show less
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Education
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2020 - 2021
Bellus Academy
Esthetician, 96% -
San Diego State University-California State University
Bachelor of Arts (BA), Psychology
Community
