Pre Approval Advisor

• Apr 2023 - Present

Account Executive

• Nov 2022 - Mar 2023

Loan Consultant Associate

• Oct 2020 - Mar 2022

Management Assistant

• Mar 2020 - Jul 2020

• Spearhead branch marketing and sales strategy analysis and development.• Lead branch training and growth program focusing on branch management preparedness.• Manages branch customer service relations and sales. Was able to increase branch Customer Service Quality Service score across branches.• Oversee budget management and projection development.• Responsible for fleet planning and tracking.• Supervise and enforce proper rental guidelines and vehicle recovery.• In charge of overseeing vehicle setup and return process. Show less

Management Trainee

• Aug 2018 - Mar 2020

• Created new business by strategizing and expanding to Spanish speaking clientele. • Liaised with local body shops and insurance agents to create a mutually beneficial referral relationship. • Increased Customer Service Quality score to above company average across branches. • Worked as a sales representative and repeatedly ranked one of the top 8 sales representatives in the region.

Intern

• Feb 2018 - Jul 2018

• Lead company expansion to Latino community by developing Latino e-sports community targeted email campaigns in Spanish. • Collaborated with business development and sales teams to ensure company-wide branding consistency. • Performed ongoing customer/market research and demographic profiling to identify and capitalize on market needs. • Developed and managed user database. • Lead company expansion to Latino community by developing Latino e-sports community targeted email campaigns in Spanish. • Collaborated with business development and sales teams to ensure company-wide branding consistency. • Performed ongoing customer/market research and demographic profiling to identify and capitalize on market needs. • Developed and managed user database.

Intern

• Jan 2018 - Feb 2018

• Oversaw the strategic development of the organic social media platform and drive the overall execution of the plan. • Lead performance analysis across digital campaigns tracked performance and reporting to the organization. • Managed organization of clientele database. • Oversaw the strategic development of the organic social media platform and drive the overall execution of the plan. • Lead performance analysis across digital campaigns tracked performance and reporting to the organization. • Managed organization of clientele database.

Sales Associate

• Jul 2015 - Apr 2017

● Supervised and Trained 3 Store Athletes proper procedure to maintain merchandise on the floor and restocking frequency● Improved point of sale by expanding amount of product on the floor and ensuring displayed merchandise was in stocked at all times.● Responsible for changing product displays according to inventory on hand● Audited physical inventory count performed by third party agency

Sales Associate

• Oct 2014 - Jul 2015

● Drove sales through in-depth knowledge merchandise and focusing on in-store customer experience.● Identified opportunities to increase sales optimizing product placement on the floor and applying concepts of Visual Merchandising.● Avoided merchandise losses by diligently following loss prevention procedure of tagging products at receipt and before placement on the floor.

Sales Associate

• Nov 2013 - Jan 2014

● Developed overall understanding point of sale and products. ● Gained knowledge merchandising and retail operations. ● Worked as Cashier; responsible for cash, credit card and return transactions. ● Developed overall understanding point of sale and products. ● Gained knowledge merchandising and retail operations. ● Worked as Cashier; responsible for cash, credit card and return transactions.

Internship

• Mar 2013 - Aug 2013

● Compiled statistical, industry and corporate information; utilized computer modeling to identify potential sales opportunities for new customers and outreach expired memberships. ● Coordinated corporate events to generate incremental sales and increase customer’s knowledge of programs and services offered. ● Compiled statistical, industry and corporate information; utilized computer modeling to identify potential sales opportunities for new customers and outreach expired memberships. ● Coordinated corporate events to generate incremental sales and increase customer’s knowledge of programs and services offered.