Experience

Town of Okotoks

• Canada
• Government Administration
• 100 - 200 Employee

• Communications / Community Engagement Manager

  • Feb 2023 - Present

• Communications / Community Engagement Manager (Acting)

  • Aug 2022 - Feb 2023

• Communications Team Leader

  • Jan 2022 - Aug 2022

  Managing the Customer Service Representative team, including daily oversight, human resources, and performance appraisals. Senior internal and external communications responsibilities.

• Senior Communications Specialist

  • Feb 2019 - Jan 2022

  Providing daily communications advice and services to Town business centres including short & long term planning in alignment with corporate strategic direction. Advance the Town’s positive image through media relations, multimedia production, advertising, corporate brand management and promotional material development. Project lead the 2018, 2019 and 2020 Annual Reports in alignment with the Town’s objectives and strategic priorities delivered to over 6.8 K households. Wrote the 2019 & 2020 report to meet the Government Finance Officers Association (GFOA) standards to be eligible for submission into the Canadian Award for Financial Report Writing Program (CAnFR), awarded in 2019. Project lead for four municipal website redevelopments from RFP process to final launch, including coordination of external contractors. The municipal website garners over 1.4 M views annually. Project lead for the development, implementation and management of the 2014 Town Corporate Intranet with a 250+ readership. Created the Town of Okotoks’ first social media presence and wrote the Corporate Social Media Policy. Continue to grow, monitor trends and measure analytics for best practices to control the synchronous nature of these puissant and pervasive platforms. Public Information Officer (PIO) and ICS 200 trained. Effectively conducted crisis communications as PIO for six Okotoks Emergency Operations Centres (EOC) including lead PIO for the EOC activated in March 2020 in response to the COVID-19 global pandemic and the 2021 Boiled Water Advisory for north Okotoks. Successfully project led many high profile public participation initiatives including the 2019 and 2020 Citizen Budget consultations to meet International Association of Public Participation (IAP2) standards. Show less

• Communications Specialist

  • Feb 2004 - Feb 2019

• Communications Administrator

  • Feb 2002 - Feb 2004

• Communications Assistant

  • Feb 2001 - Feb 2002



Starcast Dance Academy

• Okotoks Alberta

• Director | Owner / Starcast Productions

  • Jan 2003 - Jun 2017

  Owned and operated a business responsible for the company strategic planning, daily operations and budget. As Company Director and owner, I recruited, developed and managed a team of ten specialized employees, including day-to-day human resources and strategic planning for approximately 15 years. Owned and operated a business responsible for the company strategic planning, daily operations and budget. As Company Director and owner, I recruited, developed and managed a team of ten specialized employees, including day-to-day human resources and strategic planning for approximately 15 years.



Cancom Grain

• Winnipeg, Canada Area

• Logistics Coordinator

  • Jan 1995 - Feb 2000

  Invoicing of Specialty Crop sales to buyers throughout North America and Internationally. Prepared documentation governed by CSCA and Migra International for the export of Specialty Crops. Gained strong communications skills working on a daily basis with Processing Plants, Freight Forwarding Companies, Government Agencies, Steamship Lines and Grain Brokers. Prepared the applications for documentation; such as Phytosanitary Certificates, Chamber of Commerce Certificates of Origin, Ocean Bills of Lading, Packing List/Weight Certificates and Marine Insurance Certificates. I was successful at preparing the Customs Documents for export of Grain with a zero error-rate standard. The documentation had to maintain the highest degree of accuracy and organization before leaving the office to be couriered out to the buyer’s bank or buyer’s office globally. This position required that the strictest deadlines were met on a daily basis. Along with the zero error-rate, documents had to be completed and sent out in a timely manner. My organization skills were instrumental in my success of meeting these deadlines consistently. Show less



Herzing College

• Canada
• Higher Education
• 100 - 200 Employee

• Admissions Coordinator

  • Oct 1991 - Jun 1997

  Facilitated Admissions processes and procedures at Herzing Career College. Pioneered change within my position to a new level of efficiency that was implemented to all the Herzing Colleges throughout North America. Various weekly, bimonthly, and month-end statistical reports, reporting directly to the President, Vice President, Vice President of Marketing, and Vice President of Sales for the Herzing Corporation. Booking of appointments for prospective applicants, initial contact with the potential applicant, providing a tour of the school, administering admissions testing, processing new applicants into enrolments. Public Relations duties at various Career Symposiums and other functions throughout Central and Southern Manitoba. Provided classroom presentations of Herzing Career College to targeted High Schools in Central and Southern Manitoba. Participant in Herzing Career College Television Commercials and Newspaper Advertisements. Show less