Asmaa K.
Academic Tutor at Vygo Pty. Ltd.- Claim this Profile
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English Professional working proficiency
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French Elementary proficiency
Topline Score
Bio
Robert Clemens
Asmaa is doing an exceptional job tutoring my year 8 son in math. She has a rare, and to those of us without it, seemingly magical understanding of teaching and young people. I would recommend her as a tutor to anyone seeking high quality help.
Governance Consultant Abdallah Al Karaimy
Asmaa is one of the hardworker employees and always eager to learn more and more. Asmaa usually shows high level of commitment and quality of work is one of her priorities.
Robert Clemens
Asmaa is doing an exceptional job tutoring my year 8 son in math. She has a rare, and to those of us without it, seemingly magical understanding of teaching and young people. I would recommend her as a tutor to anyone seeking high quality help.
Governance Consultant Abdallah Al Karaimy
Asmaa is one of the hardworker employees and always eager to learn more and more. Asmaa usually shows high level of commitment and quality of work is one of her priorities.
Robert Clemens
Asmaa is doing an exceptional job tutoring my year 8 son in math. She has a rare, and to those of us without it, seemingly magical understanding of teaching and young people. I would recommend her as a tutor to anyone seeking high quality help.
Governance Consultant Abdallah Al Karaimy
Asmaa is one of the hardworker employees and always eager to learn more and more. Asmaa usually shows high level of commitment and quality of work is one of her priorities.
Robert Clemens
Asmaa is doing an exceptional job tutoring my year 8 son in math. She has a rare, and to those of us without it, seemingly magical understanding of teaching and young people. I would recommend her as a tutor to anyone seeking high quality help.
Governance Consultant Abdallah Al Karaimy
Asmaa is one of the hardworker employees and always eager to learn more and more. Asmaa usually shows high level of commitment and quality of work is one of her priorities.
Credentials
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Certified Internal Auditor
The Institute of Internal Auditors Inc.Dec, 2016- Nov, 2024 -
Professional Certified Trainer
The American University in CairoMar, 2016- Nov, 2024
Experience
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Vygo
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United Kingdom
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Higher Education
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1 - 100 Employee
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Academic Tutor
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Apr 2018 - Present
Key Achievements: • Work effectively with students with diverse learning needs and cultural backgrounds and raised their academic performance by 65% • Promote the students time management skill by 20% Responsibilities: • Provided one-on-one instruction to university students • Developed action plans based on students' academic goals • Increased students' understanding of the curriculum and increased grade average Key Achievements: • Work effectively with students with diverse learning needs and cultural backgrounds and raised their academic performance by 65% • Promote the students time management skill by 20% Responsibilities: • Provided one-on-one instruction to university students • Developed action plans based on students' academic goals • Increased students' understanding of the curriculum and increased grade average
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Tutors Field
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Australia
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Education Management
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1 - 100 Employee
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Private Tutor
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Feb 2018 - Present
Key achievements: • Received 95% positive feedback from clients for effectiveness and friendliness. • Raised students' scores by 40% on average. • Cooperate with parents to strengthen students' self-esteem and self-management by 20% Responsibilities: • Identify students' individual learning needs and Work with them to improve their skills in certain subjects. • Prepare lessons, and assign and correct homework or tests. • Evaluate students' progress and discuss the results with students and/or their parents. Show less
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Banque Misr
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Egypt
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Banking
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700 & Above Employee
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Customer Service Manager
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Nov 2017 - Feb 2018
Key achievements: • Leading a team of six customer service agents to a 60% increase in branch sales record for variety of bank products using benefit sought principle.Responsibilities:• Lead a team of six representatives and set sales target for them.• Provide the suitable work environment that supports my team and solve any problem• Perform various clerical tasks (e.g. filing)• Handle customer complaints and solve problems
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Internal Auditor
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May 2011 - Oct 2017
Key Achievements• Raised branch’s rank from 82%-90% by promoting performance and minimize work mistakes in one year, by applying error management training supplemented with problem solving analysis.• Add value to 31 branches’ performance through revising, evaluating and develop internal control activities and supervised 124 – 310 employees in work place to gain skills in 6 years.• Recommended three digital reports for tracking work errors in collateral letters, accounts memos, and dormant accounts which mitigate risk by 30% Responsibilities • Conducts reviews as requested by trustees, audit committee, chief executive, finance director, and advises management and audit committee on internal controls with recommendations for improvement. Show less
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Banque Misr
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Egypt
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Banking
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700 & Above Employee
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VIP Customer Service Representative and Branch Clerk
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Jun 2010 - Dec 2010
Key achievements: -use the power of asking or questioning techniques, attentiveness to needs, flexibility, organized speed and knowledge of the product to elevate VIP customers' satisfaction by 50%-Attract two new VIP customers to open business and personal accounts in my branch which add 2 million as deposits and guarantee a 3 million daily liquidity for the branch's transactions.Responsibilities:Serve VIP customers, check mail, writing reports and follow up the regular maintenance within the branch Show less
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Customer Service Representative
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May 2008 - May 2010
Key Achievements• 20% growth in profit for using cross selling loans, credit cards and life insurance which exceed the annual target in 6 months only.• Cut Training costs into half by preparing and presenting training programs for three junior tellers. Responsibilities • Assessed and met customer needs while solving any problems quickly, selling products and services to increase customer satisfaction.
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Bank Teller
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May 2006 - May 2008
Key Achievements• Raised customer satisfaction from 40%-80% using patience, speed and adaptability; empathy, positivity and willingness to learn developed to a new peak branch’s level of service quality and mitigate reputation risk by 20%.• When my co-worker was in sick leave, I Generated 100% of tellers' department workload alone without mistakes for a month Even though I had been hired three weeks ago
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National Bank of Egypt (NBE)
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Egypt
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Banking
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700 & Above Employee
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Junior Teller
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Sep 2004 - Dec 2005
Responsibilities: Assisting more experienced bankers run day to day business and get increasingly involved with building client relationships, helping to maintain sales strategies and reaching targets. Key achievements: • Received Many professional recommendations for employment and join the bank's staff. Responsibilities: Assisting more experienced bankers run day to day business and get increasingly involved with building client relationships, helping to maintain sales strategies and reaching targets. Key achievements: • Received Many professional recommendations for employment and join the bank's staff.
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AIG
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United States
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Insurance
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700 & Above Employee
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Life Insurance Sales Agent
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Sep 2004 - Nov 2004
• Developed base for long-term sources of clients by using referrals, occupational, and special-interest groups to compile lists of prospects • Approached potential clients by utilizing mailings and phone solicitation; making presentations to groups at company-sponsored gatherings; speaking publicly to community groups on the subject of financial well-being • Determined clients' particular needs and financial situations by scheduling fact-finding appointments; determining extent of present coverage and investments; ascertaining long-term goals • Developed coordinated protection plan by calculating and quoting rates for immediate coverage action and long-term strategy implementation • Obtains underwriting approval by completing application for coverage. • Delivered policies and planned future follow-up visits and evaluations of need • Delivered continuing service by providing direct deposit forms; processing changes in beneficiary and policy loan application Key achievements: • I reached the sales target in the low season in one shoot by selling one life insurance document. Show less
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Education
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2018 - 2020
The University of Queensland
Master's degree, International economics and finance -
1999 - 2003
Ain Shams University
Bachelor’s Degree, Accounting and Business/Management -
2015 - 2015
The British University in Egypt
Academic Writing, Pass -
2015 - 2015
The Arab Academy for Banking and Financial Sciences ... الأكاديمية العربية للعلوم المالية والمصرفية
Auditing, Control, and Sampling according to IIA, Pass -
2013 - 2013
The Arab Academy for Banking and Financial Sciences ... الأكاديمية العربية للعلوم المالية والمصرفية
Integrated Approach in Internal Auditing Procedures – IIA, Pass -
2007 - 2011
Francais institute en Egypte
Diplôme d’Etudes en Langue Française DELF B1, French language -
2010 - 2010
British Council
Business English and BEC preliminary, Good -
2010 - 2010
Quest Human Development and Change Agent, Egypt
Customer Service and Sales, Pass -
2009 - 2009
Egyptian Banking Institute
Banking Principles, Pass -
2009 - 2009
Egyptian Banking Institute
Retail Banking - Introduction, Pass -
2003 - 2003
Newsoft for Technology
ICDL, excellent
Community
