Donatella Widjaja
Customer Service Manager at Loan Market- Claim this Profile
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Bio
Experience
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Loan Market
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Australia
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Financial Services
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300 - 400 Employee
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Customer Service Manager
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Jun 2021 - Present
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Verse Property Group
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Australia
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Real Estate
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1 - 100 Employee
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Executive Administrative Assistant
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Aug 2020 - Jun 2021
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PPIA WA
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Australia
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Non-profit Organizations
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1 - 100 Employee
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Internal Executive
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Nov 2018 - Nov 2019
PPIA WA's mission is to strengthen and unite the spirit of young Indonesians by providing a welcoming and inclusive student community in Western Australia. My roles include: - Organize and ensure the place and time of the meeting are confirmed - Ensure the attendance of the whole team during meetings and inform the reason if a member is to be absent - Work accordingly with external secretary i.e. prepare meeting agenda before the meeting. - Responsible for the bank account of PPIA WA - Keep and monitor every financial reporting, including members’ payments from every meeting - Ensure that cash payment occur regularly (produce a checklist to ensure this) - Prepare and produce a budget report for events, based on a proposal that will be approved by President - Make sure every transaction is provided with a tax receipt - Report and update financial situation during every meeting
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PPIA Curtin University
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Australia
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Non-profit Organizations
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1 - 100 Employee
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Vice President
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Nov 2018 - Nov 2019
- Act on behalf of the President if he or she is unable to perform his/her duties- Work together with External Secretary in maintaining a relationship with PPIA in Western Australia- Ensure that every member is informed about any news on external affairs- Ensure that the organization is united and work collaboratively at all times - Mentor Event & Sports division, as well as Fundraising division, provide guidance and/or advice if needed
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Head Of Fundraising
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Feb 2018 - Nov 2018
- Attend meeting every 2 weeks to discuss PIC, future events, expected budgets etc- Organizing activities to fund events, creating schedules and gather a fundraising team once a month and preparing budgeting reports to the Treasurer (i.e. Sales target, profit made, raw materials needed etc)
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EY
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United Kingdom
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IT Services and IT Consulting
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700 & Above Employee
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Advisory Financial Services Risk Management Intern
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Dec 2018 - Feb 2019
- Conducted derivative fair valuation and hedge effectiveness testing, including forward, FX swap, and interest rate swap - Implementation of PSAK 55 standard - Company Valuation (determining the economic value of each client) - Assisted in creating a Query (Query Design) using Access; creating SQL queries that retrieve specific information from a database - Extract data from Reuters database; historical rates such as government bonds, LIBOR forward rates, companies' stock prices etc - Conducted derivative fair valuation and hedge effectiveness testing, including forward, FX swap, and interest rate swap - Implementation of PSAK 55 standard - Company Valuation (determining the economic value of each client) - Assisted in creating a Query (Query Design) using Access; creating SQL queries that retrieve specific information from a database - Extract data from Reuters database; historical rates such as government bonds, LIBOR forward rates, companies' stock prices etc
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The Coffee Club Australia
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Australia
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Hospitality
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300 - 400 Employee
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Team Member
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Feb 2017 - Jan 2018
My role as a cashier and server required me to take customer orders promptly. The environment at the workplace was mostly busy and fast-paced, thus effective communication skills with my teammates was essential to ensure accurate orders. Meanwhile, as a cashier, it was my responsibility to be able to think quickly and respond effectively to challenging situations. For instance, I had to perform accurate preparation and processing of bills and payments, while also recording a successful track of up-selling food and beverages.
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The Cheesecake Shop
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Australia
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Food and Beverage Manufacturing
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100 - 200 Employee
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Cake Decorator
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Apr 2016 - Feb 2017
- Adapted to a new industry without any background or experience in the Patisserie department - Explore and deliver new ideas for custom cake orders - Organisation skills and attention to detail required for quality control - Customer service skills such as assisting customers with questions regarding pricing and product variation - Adapted to a new industry without any background or experience in the Patisserie department - Explore and deliver new ideas for custom cake orders - Organisation skills and attention to detail required for quality control - Customer service skills such as assisting customers with questions regarding pricing and product variation
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Education
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Curtin University
Bachelor of Commerce, Accounting and Finance