Keshav Adhikari
Information Technology Support Engineer at Computer One- Claim this Profile
Click to upgrade to our gold package
for the full feature experience.
Topline Score
Bio
Mushfiqur Rahman
I would recommend Keshav because he is a skilled IT personnel and he is extremely helpful when its about support. Keshab has very good people managing skill which helps him to utilize his technical skill effectively. I wish all the best to Keshab for his future.
Shaik Saif
I had the pleasure of working with Keshav on an ongoing project. Keshav is a proactive, result oriented techy and is always ready to give his best in getting the job done. Keshav has exceptional troubleshooting and analytical skills in Windows environment. Keshav is a great asset to have for any organization.
Mushfiqur Rahman
I would recommend Keshav because he is a skilled IT personnel and he is extremely helpful when its about support. Keshab has very good people managing skill which helps him to utilize his technical skill effectively. I wish all the best to Keshab for his future.
Shaik Saif
I had the pleasure of working with Keshav on an ongoing project. Keshav is a proactive, result oriented techy and is always ready to give his best in getting the job done. Keshav has exceptional troubleshooting and analytical skills in Windows environment. Keshav is a great asset to have for any organization.
Mushfiqur Rahman
I would recommend Keshav because he is a skilled IT personnel and he is extremely helpful when its about support. Keshab has very good people managing skill which helps him to utilize his technical skill effectively. I wish all the best to Keshab for his future.
Shaik Saif
I had the pleasure of working with Keshav on an ongoing project. Keshav is a proactive, result oriented techy and is always ready to give his best in getting the job done. Keshav has exceptional troubleshooting and analytical skills in Windows environment. Keshav is a great asset to have for any organization.
Mushfiqur Rahman
I would recommend Keshav because he is a skilled IT personnel and he is extremely helpful when its about support. Keshab has very good people managing skill which helps him to utilize his technical skill effectively. I wish all the best to Keshab for his future.
Shaik Saif
I had the pleasure of working with Keshav on an ongoing project. Keshav is a proactive, result oriented techy and is always ready to give his best in getting the job done. Keshav has exceptional troubleshooting and analytical skills in Windows environment. Keshav is a great asset to have for any organization.
Experience
-
Computer One
-
Australia
-
IT Services and IT Consulting
-
1 - 100 Employee
-
Information Technology Support Engineer
-
Nov 2022 - Present
-
-
-
Prosnet
-
Australia
-
IT Services and IT Consulting
-
1 - 100 Employee
-
Information Technology Support Engineer
-
Aug 2022 - Nov 2022
• Manage, setup and maintain Windows Servers, Hyper-Vs (Windows 2008 R2-2019) for multiple clients • Setup and manage domains in servers for small-medium sized businesses hence experienced with Active Directory, SCCM and Group Policies. • Setup Microsoft 365 tenancy, manage users in AzureAD, Exchange and SharePoint and O365 Applications • Configure and monitor and end user devices using RMM tools such as Datto, N-able agents, SplashTop SOS. • Experience setting up VLAN, RDP and thin clients. • In-depth knowledge of TCP/IP protocols and networking devices such as switches (managed and unmanaged) and Routers. • Provide remote and site support to multiple clients for BAU, experienced with 3CX, Hudu, ServiceNow • Configure PCs/laptops, network printers and phones for new users as required. • Hardware installations, software setups and PC upgrades. • Carry out scheduled monthly maintenance in the server for multiple clients. • Carry out off business hour support when required. • Occasional website creation and maintenance with WordPress. Show less
-
-
-
Axiom Technologies
-
Australia
-
IT Services and IT Consulting
-
100 - 200 Employee
-
Desktop Support Engineer
-
Apr 2022 - Aug 2022
-
-
-
Subisu Cablenet Limited
-
Nepal
-
IT Services and IT Consulting
-
200 - 300 Employee
-
Service Desk Analyst
-
Dec 2015 - Jul 2017
• Provide level 1 technical support to the end users via phone, emails or designated means of communications, assist in remote troubleshooting for Windows, iOS or proprietary programs. • System administration for password resets, account unblocks and creation. • Troubleshoot BOYD devices network issues across multiple platforms – iOS, MacOS and Windows and Android. • Install and maintain physical hardware peripherals in new systems. • Create tickets, resolve and close tickets. Escalate tickets internally if required and follow up. • Provide necessary basic training to new employees. • Prepare reports and presentations on daily basis, agile. • Be part of a team environment to work cohesively to achieve organizational goals of production and resolution. Show less
-
-
Education
-
2018 - 2020
CQUniversity
Master's degree, Information Technology -
2020 - 2021
Navitas Professional Careers and Internships
Certificate IV Business, Passed with Merits -
2013 - 2017
Tribhuvan University, IOE, Pulchowk Campus
Bachelor's in Information Management, Information Technology -
2010 - 2012
Saipal Academy
Intermediate Cambridge A-Levels, Information Technology
Community
