Experience

Capital Laser & Skin Care

• United States
• Medical Practices
• 1 - 100 Employee

• Patient Coordinator

  • Dec 2018 - Present

  • Analyzed transactions in order to balance out the end of day settlements • Tracked company rating against competitors through data search engines • Provided patient’s prescription to their pharmacy and performed prior authorization forms requested by insurance providers • Analyzed doctor’s reports and provided accurate diagnosis and procedure codes for receipts • Maintained company correspondence and scheduled patients according to their treatment need • Provided patients with treatment information and pricing • Managed 6 medical providers schedule



Advanced Neuro & Orthopedic Physical Therapy

• United States
• Medical Practices

• Physical Therapy Technician

  • Feb 2016 - Dec 2019

  • Assisted patients with exercises, corrected their posture/form, and kept track of their exercises. • Scheduled patient appointments and kept track of copay/coinsurance/deductible payments. • Implemented new patient record system and maintained database on WebPT. • Set up equipment for patients; maintained office and equipment cleanliness. • Managed the front desk, phone calls, and company emails. • Managed health insurance account receivables (claim denials/disputes, health eligibility/benefits/deductibles, etc., and MVA/W.COMP insurances)



Four Seasons Jewelry & Gifts

• United States
• Retail

• Sales Associate

  • Jun 2007 - Jan 2016

  • Assisted customers with jewelry repairs such as threading pearl necklaces, cleaning jewelry and etc. • Organized customer/company files (layaway, overnight customer jewelry repair, and invoice batch settlements) • Managed the front desk, phone calls and cashier services. • Sold jewelry to customers and provided information on the type of jewelry they purchased (type of gemstone and metal such as gold, silver, etc.). • Performed inventory checks (jewelry & products) • Assisted customers with jewelry repairs such as threading pearl necklaces, cleaning jewelry and etc. • Organized customer/company files (layaway, overnight customer jewelry repair, and invoice batch settlements) • Managed the front desk, phone calls and cashier services. • Sold jewelry to customers and provided information on the type of jewelry they purchased (type of gemstone and metal such as gold, silver, etc.). • Performed inventory checks (jewelry & products)