Experience

MIT School of Engineering

• United States
• Higher Education
• 1 - 100 Employee

• Industry Co-Director for Leaders for Global Operations

  • Feb 2019 - Present

  - Recruiting & managing relationships with industry partners - Mentor students and enhance overall ties between industry partners and the LGO community - Ensure the program stays relevant and responsive to industry's most pressing operations challenges. MIT LGO, a 24-month, dual-degree graduate program, awards an MBA from the MIT Sloan School of Management and a master of science from the School of Engineering. Industry partners host graduate students for six-month internship projects that form the basis for their master’s theses. In addition to the internship, the two-year LGO experience features a cross-disciplinary curriculum and global orientation with an emphasis on leadership and teamwork. Show less



MIT Sloan School of Management

• United States
• Higher Education
• 700 & Above Employee

• Lecturer

  • Sep 2015 - Present

  - Member of the Global Economics and Management (GEM) Group teaching team, serving as a mentor for Sloan's Action Learning Program classes including Global Entrepreneurship, Healthcare, China, Operations, Enterprise Management and Leaders for Global Operations Labs - Providing advice and oversight to students striving to put classroom theory into practice as students work with companies applying classroom lessons to high impact business challenges - Member of the Global Economics and Management (GEM) Group teaching team, serving as a mentor for Sloan's Action Learning Program classes including Global Entrepreneurship, Healthcare, China, Operations, Enterprise Management and Leaders for Global Operations Labs - Providing advice and oversight to students striving to put classroom theory into practice as students work with companies applying classroom lessons to high impact business challenges



Massachusetts Institute of Technology

• United States
• Higher Education
• 700 & Above Employee

• Business Mentor

  • Dec 2014 - Present

  - VMS supports entrepreneurs affiliated with the MIT community and provides guidance and support to start-up enterprises attempting to bring innovative new products or services to the marketplace. - Providing guidance on business strategy, operations management and presentations to multiple new ventures - VMS supports entrepreneurs affiliated with the MIT community and provides guidance and support to start-up enterprises attempting to bring innovative new products or services to the marketplace. - Providing guidance on business strategy, operations management and presentations to multiple new ventures



Lexmark

• United States
• Information Technology & Services
• 700 & Above Employee

• Vice President, Global Services Operations, Customer Program Mgmt

  • Aug 2013 - Jul 2014

  Responsible for global standard processes, systems and analytics that ensure the delivery of on-time, on-budget operations for new managed services contracts.

• Vice President & General Manager, Worldwide Customer Support Services

  • Aug 2008 - Jul 2013

  Responsible for Lexmark's global service activities including Technical Support / Help Desk, On-site Service, Depot/exchange, Service Delivery Operations, Service Engineering, Service Training, Services Systems/Tools/Technology, Parts & Service Business (P&L responsibility)

• Vice President, EMEA Supply Chain

  • Jan 2005 - Jul 2008

  Responsible for supply chain operations in Europe, Middle East, Africa. Also, Site General Manager of Lexmark's Orleans, France facility. 3.5 year assignment in Europe, based in France.

• Vice President & Site General Manager, Boulder Supplies Operations

  • Nov 2000 - Dec 2004

  Site General Manager of Lexmark's Boulder, Colorado Operations including research, development and manufacturing of toner and photoconductor drums for laser printers.



Lexmark

• United States
• Information Technology & Services
• 700 & Above Employee

• Vice President, Worldwide Marketing & North American Sales Support

  • 1998 - 2000

  Managed global product requirements, product marketing strategy, business solutions, sales finance, sales resource management, sales training and OEM/Alliance sales and operations.

• Director, Aftermarket Supplies Operations

  • 1996 - 1998

  Led the design, development, manufacture and quality of aftermarket laser cartridges and oversight for Europe-based laser cartridge operations

• Manager

  • 1991 - 1996

  Joined Lexmark at its inception. Delivered process improvements and cost reductions while in second-line management roles in product development, engineering and manufacturing.



IBM

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Management and engineering positions

  • 1982 - 1991

  Began career as manufacturing engineer and progressed rapidly to management roles in manufacturing engineering, development engineering and planning. Began career as manufacturing engineer and progressed rapidly to management roles in manufacturing engineering, development engineering and planning.