Gussenna Washington
Massage Therapist at National Holistic Institute- Claim this Profile
Click to upgrade to our gold package
for the full feature experience.
Topline Score
Bio
Elio Aguirre
I had the pleasure of working with Gussenna at the Los Angeles Newspaper Group. The Press Telegram was one of the divisions I reviewed and analyzed. Gussenna's work habits and abilities were outstanding. Her abilities to meet crucial deadlines were highly reliable, dependable and resourceful. She was a pleasure to work with. I highly recommend Gussenna to any organization.
Elio Aguirre
I had the pleasure of working with Gussenna at the Los Angeles Newspaper Group. The Press Telegram was one of the divisions I reviewed and analyzed. Gussenna's work habits and abilities were outstanding. Her abilities to meet crucial deadlines were highly reliable, dependable and resourceful. She was a pleasure to work with. I highly recommend Gussenna to any organization.
Elio Aguirre
I had the pleasure of working with Gussenna at the Los Angeles Newspaper Group. The Press Telegram was one of the divisions I reviewed and analyzed. Gussenna's work habits and abilities were outstanding. Her abilities to meet crucial deadlines were highly reliable, dependable and resourceful. She was a pleasure to work with. I highly recommend Gussenna to any organization.
Elio Aguirre
I had the pleasure of working with Gussenna at the Los Angeles Newspaper Group. The Press Telegram was one of the divisions I reviewed and analyzed. Gussenna's work habits and abilities were outstanding. Her abilities to meet crucial deadlines were highly reliable, dependable and resourceful. She was a pleasure to work with. I highly recommend Gussenna to any organization.
Experience
-
National Holistic Institute
-
United States
-
Higher Education
-
1 - 100 Employee
-
Massage Therapist
-
Oct 2020 - Present
-
-
-
SYKES
-
United States
-
Outsourcing and Offshoring Consulting
-
700 & Above Employee
-
Customer Service Representative
-
Sep 2015 - Oct 2020
• Provided customer service for mobile device users by troubleshooting their devices, accepting payments, and explaining billing inquiries. • Ordering, and checking order status of customer's orders. • Activating mobile devices. • Assisted colleagues, with troubleshooting difficult calls. • Referred customer to other services based upon their needs. • Minor Sales • Provided customer service for mobile device users by troubleshooting their devices, accepting payments, and explaining billing inquiries. • Ordering, and checking order status of customer's orders. • Activating mobile devices. • Assisted colleagues, with troubleshooting difficult calls. • Referred customer to other services based upon their needs. • Minor Sales
-
-
-
Los Angeles County Metropolitan Transit Authority
-
Los Angeles, CA
-
Bus Operator
-
Jan 2013 - Oct 2020
• Memorize routes, transfer points, and fare structure for all lines. • Perform a complete pre trip inspection of vehicles and advise if repairs are necessary. • Collect fares, issue transfer tickets, and transport passengers seeking assistance. • Operate wheelchair lift and assist passengers with disabilities in safely boarding, riding, and exiting the bus. • Provided excellent customer service by safely transporting passengers to their destinations. • Memorize routes, transfer points, and fare structure for all lines. • Perform a complete pre trip inspection of vehicles and advise if repairs are necessary. • Collect fares, issue transfer tickets, and transport passengers seeking assistance. • Operate wheelchair lift and assist passengers with disabilities in safely boarding, riding, and exiting the bus. • Provided excellent customer service by safely transporting passengers to their destinations.
-
-
-
Long Beach Press-Telegram/Media News Group
-
Long Beach, CA
-
Account Executive Assistant
-
Nov 2008 - Jun 2010
• Responsible for heavy typing, answering phones, and preparing correspondences. • Communicated with customers, employees, and other individuals to answer questions to disseminate or explain information, take orders, and address complaints. • Operated office machines such as photocopiers and scanners, facsimile machine, voice mail systems, and personal computers. • Prepared invoices, reports, memos, letters, and other documents, using word processing, spreadsheet, database, and presentation software. Show less
-
-
-
Action Property Management
-
United States
-
Real Estate
-
300 - 400 Employee
-
Front Desk Attendant
-
May 2007 - Feb 2008
- Monitor multiple-camera system to ensure building's security - General office skills including answering phones, filing, faxing, and using Microsoft office. - Provide extended building security by monitoring and controlling elevators, as well as ensuring all visitors and guest sign in and out and are announced upon arrival. - Activate and deactivate electronic access devices using a DSX system. - Monitor multiple-camera system to ensure building's security - General office skills including answering phones, filing, faxing, and using Microsoft office. - Provide extended building security by monitoring and controlling elevators, as well as ensuring all visitors and guest sign in and out and are announced upon arrival. - Activate and deactivate electronic access devices using a DSX system.
-
-
-
AAA Auto Club Enterprises
-
United States
-
Insurance
-
700 & Above Employee
-
Service Counselor
-
Jan 2001 - Jan 2002
Provide Excellent Call Center Customer Service. Provide Excellent Call Center Customer Service.
-
-
-
McDonald's
-
United States
-
Restaurants
-
700 & Above Employee
-
Shift Manager
-
Sep 1997 - Feb 2000
-
-
Education
-
National Holistic Institute
CMT, Massage Therapy/Therapeutic Massage -
El Camino College
Sociology -
Regional Occupational Program
Certification, Medical/Clinical Assistant -
Long Beach Polytechnic High
Diploma, High School/Secondary Diplomas and Certificates