Experience

optionsXpress

• Financial Services
• 1 - 100 Employee

• Trading Specialist

  • Jun 2007 - May 2009

  Monitored and managed risk in individual clients accounts also monitored and supported trading system and trading system applications Assisted the innovation and development team by addressing issues and recommending improvements Assisted customers by answering phone calls and responding to email inquiries



XPRESSTRADE

• Financial Services
• 1 - 100 Employee

• Trade Desk Clerk / Customer Service Rep

  • Mar 2000 - Jun 2007

  Expedited and processed customers orders via order entry and order routing system Resolved customer’s and clearing firm’s trading discrepancies Provided trade desk web site customer support via phone, email and live help application



ADM Investor Services

• United States
• Financial Services
• 100 - 200 Employee

• Floor / Phone Clerk

  • Aug 1994 - Mar 2000

  Retrieve orders through various order entry systems or phone Communicate and execute orders to brokers in various trading pits via headset and arbitrage Communicate and report executed order prices to the brokerage firms. Also checked trades and performed other back office duties as well