Laura Lampley
Director of Animal Resources and Admissions at Pasadena Humane- Claim this Profile
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Bio
Carl Steeves
Laura was my go-to product manager, as she entirely understands what it takes to form a conception and bring it to fruition through an organization. Laura tackled difficult projects and stories that, by their nature, often competed with revenue directives (e.g. customer support, fraud, security, etc.); but Laura always compiled the facts and data to present a case that aligned with the overall business objectives of the company and gained the necessary buy-in to have resources allocated. Laura is also a superstar at liasing all the different stakeholders over the entire lifecycle of a product's development and release (e.g. designers, engineers, marketing, customer support, analytics, user feedback, etc.). Laura was the first person recognize customer support as one of our "customers", dove in and made an amazing impact on their productivity, and the operational efficiency of the company as a whole. Lastly, Laura is an absolute pleasure to work with - a cultural superstar! Everyone loves working with Laura.
Yiyi Zhou
I had the privilege of managing Laura and watching her grow as a Product Manager. She infused thoughtfulness into her work, and no level of detail escaped her. Additionally, she has demonstrated an ability to ramp up quickly in a complicated feature area. I would love the opportunity to work with Laura again, and can’t wait to see where her Product career takes her.
Carl Steeves
Laura was my go-to product manager, as she entirely understands what it takes to form a conception and bring it to fruition through an organization. Laura tackled difficult projects and stories that, by their nature, often competed with revenue directives (e.g. customer support, fraud, security, etc.); but Laura always compiled the facts and data to present a case that aligned with the overall business objectives of the company and gained the necessary buy-in to have resources allocated. Laura is also a superstar at liasing all the different stakeholders over the entire lifecycle of a product's development and release (e.g. designers, engineers, marketing, customer support, analytics, user feedback, etc.). Laura was the first person recognize customer support as one of our "customers", dove in and made an amazing impact on their productivity, and the operational efficiency of the company as a whole. Lastly, Laura is an absolute pleasure to work with - a cultural superstar! Everyone loves working with Laura.
Yiyi Zhou
I had the privilege of managing Laura and watching her grow as a Product Manager. She infused thoughtfulness into her work, and no level of detail escaped her. Additionally, she has demonstrated an ability to ramp up quickly in a complicated feature area. I would love the opportunity to work with Laura again, and can’t wait to see where her Product career takes her.
Carl Steeves
Laura was my go-to product manager, as she entirely understands what it takes to form a conception and bring it to fruition through an organization. Laura tackled difficult projects and stories that, by their nature, often competed with revenue directives (e.g. customer support, fraud, security, etc.); but Laura always compiled the facts and data to present a case that aligned with the overall business objectives of the company and gained the necessary buy-in to have resources allocated. Laura is also a superstar at liasing all the different stakeholders over the entire lifecycle of a product's development and release (e.g. designers, engineers, marketing, customer support, analytics, user feedback, etc.). Laura was the first person recognize customer support as one of our "customers", dove in and made an amazing impact on their productivity, and the operational efficiency of the company as a whole. Lastly, Laura is an absolute pleasure to work with - a cultural superstar! Everyone loves working with Laura.
Yiyi Zhou
I had the privilege of managing Laura and watching her grow as a Product Manager. She infused thoughtfulness into her work, and no level of detail escaped her. Additionally, she has demonstrated an ability to ramp up quickly in a complicated feature area. I would love the opportunity to work with Laura again, and can’t wait to see where her Product career takes her.
Carl Steeves
Laura was my go-to product manager, as she entirely understands what it takes to form a conception and bring it to fruition through an organization. Laura tackled difficult projects and stories that, by their nature, often competed with revenue directives (e.g. customer support, fraud, security, etc.); but Laura always compiled the facts and data to present a case that aligned with the overall business objectives of the company and gained the necessary buy-in to have resources allocated. Laura is also a superstar at liasing all the different stakeholders over the entire lifecycle of a product's development and release (e.g. designers, engineers, marketing, customer support, analytics, user feedback, etc.). Laura was the first person recognize customer support as one of our "customers", dove in and made an amazing impact on their productivity, and the operational efficiency of the company as a whole. Lastly, Laura is an absolute pleasure to work with - a cultural superstar! Everyone loves working with Laura.
Yiyi Zhou
I had the privilege of managing Laura and watching her grow as a Product Manager. She infused thoughtfulness into her work, and no level of detail escaped her. Additionally, she has demonstrated an ability to ramp up quickly in a complicated feature area. I would love the opportunity to work with Laura again, and can’t wait to see where her Product career takes her.
Experience
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Pasadena Humane
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United States
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Non-profit Organization Management
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1 - 100 Employee
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Director of Animal Resources and Admissions
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Aug 2022 - Present
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Community Cat Program Manager
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Dec 2021 - Aug 2022
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Spay/Neuter Coordinator
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Jan 2021 - Dec 2021
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Wag! Group Co.
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United States
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Consumer Services
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700 & Above Employee
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Associate Product Manager
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Jan 2019 - Dec 2019
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Project Manager
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Mar 2018 - Jan 2019
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On-boarding Coordinator
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Nov 2016 - Mar 2018
* Management of communications with dog walking applicants* Implementation of analytics * Resolving or escalating day to day technical issues within the department* Management of communications reporting and software* Coordinating system change
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Community Cats of Colorado
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United States
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Non-profit Organizations
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1 - 100 Employee
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Executive Director/President
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Aug 2013 - Dec 2016
· Founded foster based non-profit cat rescue to perform TNR (trap-neuter-return) for community members and adoptions (more than 500 cats rescued to date) in the Denver metro area. · Independently lead a 501(c)(3) organization certified by the Colorado Department of Agriculture; manage finances, fundraising and bookkeeping for rescue. · Founded foster based non-profit cat rescue to perform TNR (trap-neuter-return) for community members and adoptions (more than 500 cats rescued to date) in the Denver metro area. · Independently lead a 501(c)(3) organization certified by the Colorado Department of Agriculture; manage finances, fundraising and bookkeeping for rescue.
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Denver/Boulder Better Business Bureau
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Denver, CO
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Business Engagement Coordinator
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May 2015 - Aug 2016
· Assist members with renewal payments and utilizing BBB benefits. Fulfill promotional product orders from accredited business owners and answer incoming questions via phone and email. Engage directly with members at various events and meetings throughout the year. · Run regular reports from Member Database to pull mailing lists for mail house to fulfill jobs in a timely manner and coordinate large in house mailings. Provide general administrative support and analyze data files to produce reports as needed for executive management using the Microsoft Office Suite. · Update files and ensure information is accurate in database for over 7,000 local business members.
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TNR Coordinator
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Mar 2013 - Jun 2013
Trap, neuter, return of street cats in the 80205 zip code of Denver. Trap, neuter, return of street cats in the 80205 zip code of Denver.
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Noel-Levitz
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United States
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Higher Education
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1 - 100 Employee
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Technical Product Support Specialist (TPSS)
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Mar 2012 - Mar 2013
· Process weekly and monthly data files and investigate data anomalies in excel files from campus clients and provide technical support to clients; demonstrated attention to detail by providing complex reporting and data analysis support.· Travel to campus location with consultant to deliver presentations and participate in discussions about report findings and share data collection needs.
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Admin Assistant II
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Mar 2011 - Mar 2012
· Main point of contact for clients with active survey or market research projects; manage online survey creation and distribution in both Survey Monkey and Qualtrics survey software programs; resolve any technical difficulties that may arise with client or survey participants. Rough code open ended questions answers to assist with report findings.Page 2· Support report creation for Research Toolkit clients and create data tables in Excel for other market research projects.· Coordinate and manage large in house mailings using mailing lists to distribute surveys for client projects.
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Humboldt State University
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United States
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Higher Education
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700 & Above Employee
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Administrative Support Coordinator I
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Feb 2008 - May 2010
Greet visitors and answer telephone for Dean's office in the College of Professional Studies Assist Dean with management of grant; process and review travel documents to ensure they are in compliance with state regulations and generate payroll check requests Assist Budget Analyst with generating reports; update spreadsheets for budget tracking purposes Log and track all incoming and outgoing documents for signature by the Dean and manage filing systems Design and update display cases as well as invitations to events; coordinate small and large events on and off campus for the College Correspond regularly with other CSU campuses and students via e-mail and on the telephone Compile enrollment data and generate graphs for Dean to use in meetings and reports
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Legal Assistant
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Apr 2001 - Feb 2008
Prepared and edited documents for filing with the court; processed and completed forms for the formation of business entities, including LLC's, LLP's and corporations; researched codes and conducted document searches Managed calendars for assigned attorneys and made appointments with clients Monitored and ordered all supplies and equipment for the office Prepared and edited documents for filing with the court; processed and completed forms for the formation of business entities, including LLC's, LLP's and corporations; researched codes and conducted document searches Managed calendars for assigned attorneys and made appointments with clients Monitored and ordered all supplies and equipment for the office
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Assistant Analyst
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2004 - 2005
Conducted data collection from various local businesses and government agencies for generation of monthly report published online regarding Humboldt County's economy Updated database and graphs used for online report Conducted data collection from various local businesses and government agencies for generation of monthly report published online regarding Humboldt County's economy Updated database and graphs used for online report
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Front Desk Clerk
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Jan 2001 - Jan 2003
Managed and answered multi-line phone system, greeted clients and opened new client files. Maintained law library and did data entry for billing purposes. Completed large copy projects and other work as assigned by attorneys. Managed and answered multi-line phone system, greeted clients and opened new client files. Maintained law library and did data entry for billing purposes. Completed large copy projects and other work as assigned by attorneys.
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Education
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2000 - 2005
Humboldt State University
B.A., Economics -
1996 - 2000
Vacaville High School
Graduated, 2000; general education
Community
