Experience

SmartSource

• United States
• Events Services
• 100 - 200 Employee

• Operations Manager

  • Aug 2014 - Present

• AV Field Technician

  • Jan 2010 - Aug 2014



Alliance Audio Visual

• Texas Warehouse Manager

  • Oct 2006 - Apr 2009

  Coordinate daily operations for entire DFW area AV needs. Manage staff of employees. Schedule sets, strikes, and pick ups. Manage inventory for entire DFW area, warehouse and all properties. Coordinate lead on multi-day conferences. Order subrental equipment. Coordinate with vendors. Handle all outside sales. Cold call potential and current clients. Travel with events out of state. Distribute promotional material. Converse directly with all clients to fulfill any and all needs. Manage logistics of fleet of vehicles. Show less



PSAV

• United States
• Events Services
• 700 & Above Employee

• Director of AV Services

  • May 1999 - Oct 2006

  Omni Dallas Hotel Park West, the Melrose Hotel, Dallas & Hilton Arlington, Wyndham Anatole Hotel, Dallas Coordinate day-to-day operations for upscale hotel’s audio/visual needs. Set and strike all a/v equipment in meeting rooms. Compute daily and weekly billing. Attend daily meetings with hotel staff. Adept in Helios, Excel, Word, ACT!, and Oracle applications. Customer Service of the Year Award from JD Power & Associates. Omni Dallas Hotel Park West, the Melrose Hotel, Dallas & Hilton Arlington, Wyndham Anatole Hotel, Dallas Coordinate day-to-day operations for upscale hotel’s audio/visual needs. Set and strike all a/v equipment in meeting rooms. Compute daily and weekly billing. Attend daily meetings with hotel staff. Adept in Helios, Excel, Word, ACT!, and Oracle applications. Customer Service of the Year Award from JD Power & Associates.



Lone Star Park at Grand Prairie

• Associate Producer

  • May 1997 - May 1999

  Worked full time from May of 1997 to May of 1999. Have freelanced each subsequent season. Schedule the A/V equipment, working closely with Group Sales, Marketing, and Media Relations to provide A/V needs. Organize and catalog archive tapes. Reduced video tape waste by 26% and saved the Video Services Department over $2,300 in tape costs. Worked full time from May of 1997 to May of 1999. Have freelanced each subsequent season. Schedule the A/V equipment, working closely with Group Sales, Marketing, and Media Relations to provide A/V needs. Organize and catalog archive tapes. Reduced video tape waste by 26% and saved the Video Services Department over $2,300 in tape costs.