Experience

Toscana Security System W.L.L.

• Qatar
• Information Technology & Services
• 1 - 100 Employee

• General Manager

  • Feb 2017 - Present



Hemaya S.S.Co.

• Qatar
• Security and Investigations
• 300 - 400 Employee

• Sales & Marketing Manager

  • Mar 2014 - Feb 2017

  Develop and implement sales strategies to drive and maintain business growth within the security services industry in order to achieve Hemeya's overall objectives.• Coordinate with top management in preparing and updating Hemaya’s overall sales strategy.• Prepare Hemaya’s annual sales plan in coordination with the Technical and Security Services Section Heads.• Coordinate and implement Hemaya’s annual sales plan in coordination with the Technical and Security Services functions.• Establish contacts with new clients and explain the various solutions and services offered by the Hemaya.• Maintain client relations and contact with potential / existing clients within various market and keep abreast of developments within the client organizations in terms of development of their facilities and services where opportunities may arise or exist for providing security services and solutions.• Maintain up to date knowledge on the technology and solutions available in the industry / market in relation to the product portfolio and its related systems handled.• Oversee the preparation of the commercial proposal in coordination with the relevant team at Hemaya and submit to clients and conduct discussions and negotiations on the proposals submitted.• Solicit orders for products and services as available within the product portfolio for Hemaya.• Conduct negotiations with the clients and potential in order to close the sale for Hemaya• Facilitate and ensure proper coordination with the Security and Technical Services Division on the technical and commercial proposals to be submitted to the client.• Act as a central point of contact for all sales information including customer database and liaise accordingly in disseminating the information as authorized.



alrajhi bank

• Saudi Arabia
• Banking
• 700 & Above Employee

• Security & Safety Systems Manager

  • Nov 2012 - Mar 2014

  Technical proof of concept & project management (implementation & SLA’s) Along with developing & promoting the bank’s CMS (central management station of security and safety systems) software with the latest/cutting edge command & surveillance technology. In order to optimize the bank’s asset management and risk mitigation.Provides constructive coaching and feedback to employees and management to develop staff and manage managers.•Assesses risks and implements appropriate measures to protect employees, business operations, facilities, critical infrastructure and intellectual property.Oversees implementation and use of electronic security systems, closed circuit television, access controls, burglar alarms and other security systems.Ensures proper testing and evaluation of the physical security systems at all corporate facilities.•Responsible for carrying case load and referring cases to law enforcement when necessary.•May respond to robberies as liaison between branch employees and law enforcement agencies.•Effectively develops and maintains internal and external alliances, and is a liaison with international, federal, state and local government and law enforcement/information sources and private industrial security.•Establishes operational objectives and work plans; accountable for delivery of security services in accordance with established policies and programs.•Establishes and ensures adherence to budget requirements and accurate and timely decision making.•Regularly interacts with senior management.•Keeping our first line client/customers (bank's branches, cash centres and remittance centres) satisfied within our service level timing and quality of (95%).•Supervision and close follow-up of maintenance contracts for branches and ATMs and making sure to keep them within the SLA stated within related contracts (95%).•



almajal G4S

• Business Development Director- Integrated Security Services (reporting to MD)

  • Oct 2011 - Oct 2012

  Job Purpose:Builds market position by locating, developing, defining, negotiating, and closing business relationships.Duties:• Identifies trendsetter ideas by researching industry and related events, publications, and announcements; tracking individual contributors and their accomplishments.• Locates or proposes potential business deals by contacting potential partners; discovering and exploring opportunities.• Screens potential business deals by analyzing market strategies, deal requirements, potential, and financials; evaluating options; resolving internal priorities; recommending equity investments.• Develops negotiating strategies and positions by studying integration of new venture with company strategies and operations; examining risks and potentials; estimating partners' needs and goals.• Closes new business deals by coordinating requirements; developing and negotiating contracts; integrating contract requirements with business operations.• Protects organization's value by keeping information confidential.• Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.• Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

• Business Development Manager - Security Systems

  • Jun 2010 - Oct 2011

  • Identifies trendsetter ideas by researching industry and related events, publications, and announcements; tracking individual contributors and their accomplishments• Locates or proposes potential business deals by contacting potential partners; discovering and exploring opportunities.• Screens potential business deals by analyzing market strategies, deal requirements, potential, and financials; evaluating options; resolving internal priorities; recommending equity investments.• Develops negotiating strategies and positions by studying integration of new venture with company strategies and operations; examining risks and potentials; estimating partners' needs and goals.• Closes new business deals by coordinating requirements; developing and negotiating contracts; integrating contract requirements with business operations.• Protects organization's value by keeping information confidential.• Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.• Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

• Ass. Sales Manager

  • Dec 2008 - Jun 2010

  Design, estimate, and prepare full technical and commercial security solutions & proposals to satisfy various targeted customer & market segmentations in the field of security, safety Systems & low current products. Responsible to provide highly strategic and tactical leadership as assistant Sales Manager to engage in the business of providing IT / Security / ELV solutions (CCTV, Access Control, Fire Alarm, Intruder alarm & structured cabling etc with P & L management responsibility. Maintain complete autonomous decision making authority within the areas of strategic planning, finance, business development, operations, sales, marketing, after sales customer service & satisfaction, human resources, administration and produce required results in annual gross sales revenue.



ULC (Universal Link Corporation)

• Pre-Sales Support

  • Dec 2006 - Mar 2008

  Solid Technical background due to the intensive Technical training conducted in our Training Centre in Amman prospect for new business, Acting as a contact between a company and its existing and potential markets.Representing the organisation at trade exhibitions, events and demonstrations.Negotiating variations in price, delivery and specifications with managers Advising on forthcoming product developments and discussing special promotions. Liaising with suppliers to check on the progress of existing orders. Checking quantities of goods on display and in stock, Recording sales and order information and sending copies to the sales office, Reviewing own sales performance, aiming to meet or exceed targets. Gaining a clear understanding of customers' businesses and requirements. Making accurate, rapid cost calculations, and providing customers with quotations. Feeding future buying trends back to employers. Initiating yearly, monthly and weekly commercial planning and projections for market share and segmentations, also updating our database with customer’s feedback through periodic mail circulations, flashlights & newsletters. Beginning from pre-sales up to post-sales full continuous support.Giving full supportive recommendations and product Tech. solutions to meet different kinds of CCTV requirements that may arise from Tenders/ Projects. Marketing and promoting new entry and current products both commercial and tech. wise. Maintaining full and comprehensive CCTV commercial training and presentation to all G4S members at ULC Amman Training Centre.Finalizing many pioneer and reference sites/projects that needed customized solutions and products. Organizing, updating and predicting stock availability and readiness to meet variable customer’s needs for immediate products delivery purposes.Maintaining and continuing all the mentioned above support till the logistic stage, due payment follow-ups and customer account statements disclosure when it is periodically needed.



AccuTech

• Sales Manager

  • 2008 - 2008

  Total design, costing, pricing, and proposing for all low current products solution as well for Road blockers, barriers, Public address, dimming systems, anti-shop lifting systems, ID card printers* Sales Manager is responsible for the overall sales effort in order to achieve the objectives of the Branch. Develop and maintain a high performance sales culture within the sales team. Responsible for staff management functions In addition to assisting sales team in prospecting and securing large regional accounts, initiating new business, manage the accounts of the top 10 clients and total involvement in the resolution of customer satisfaction complaints. Oversee the marketing plan, protecting and enhancing the Company’s image through appropriate actions with respect to clients, associates and other business within the corporate communityResponsible to maintain ongoing sales funnelling and forecasting activities through use of Client Relationship Management system Daily and weekly sales corporate reporting Define sales territories and vertical markets in conjunction with GM.