Experience

PARMA HEIGHTS CHRISTIAN ACADEMY

• United States
• 1 - 100 Employee

• Office Associate

  • Aug 2020 - Present



Education and IT

• Hospitals and Health Care

• Softward QA Analyst | Administrative Assistant

  • 2003 - Present

  I have a rich history as a school teacher, followed by time in corporate life as a QA Analyst. I am very detail oriented and caring about folks all around me.Currently I am looking for a new position where I can utilize my people skills and support office or public serving environments. I am open to being a receptionist, an administrative assistant or or a role enriching customer support challenges.Please contact me on LinkedIn or at brenda.acker55@gmail.com I have a rich history as a school teacher, followed by time in corporate life as a QA Analyst. I am very detail oriented and caring about folks all around me.Currently I am looking for a new position where I can utilize my people skills and support office or public serving environments. I am open to being a receptionist, an administrative assistant or or a role enriching customer support challenges.Please contact me on LinkedIn or at brenda.acker55@gmail.com



AmTrust Financial Services, Inc.

• United States
• Insurance
• 700 & Above Employee

• Software Quality Assurance Analyst

  • 2016 - 2019

  • Provided thorough writing and testing of issues needing to be created or corrected as provided by Business Analyst.• Estimated, prioritized, planned, and coordinated testing activities in testing environments.• Completed assigned issues within the Development Lifecycle in Azure DevOps.• Authored and maintained well-organized, efficient and successful manual test cases for team. • Provided thorough writing and testing of issues needing to be created or corrected as provided by Business Analyst.• Estimated, prioritized, planned, and coordinated testing activities in testing environments.• Completed assigned issues within the Development Lifecycle in Azure DevOps.• Authored and maintained well-organized, efficient and successful manual test cases for team.

• Teacher

  • 2003 - 2016

  • Conducted all of the responsibilities necessary in a middle school classroom • Taught 5th and 6th grade math, science, history and computer science.• Collaborated with colleagues in team teaching situation.• Communicated with parents and colleagues through conferences, meetings and email.• Provided accurate recordkeeping of student learning and achievement. • Conducted all of the responsibilities necessary in a middle school classroom • Taught 5th and 6th grade math, science, history and computer science.• Collaborated with colleagues in team teaching situation.• Communicated with parents and colleagues through conferences, meetings and email.• Provided accurate recordkeeping of student learning and achievement.



Westside Baptist Christian School

• United States
• Primary and Secondary Education

• Teacher

  • 1993 - 2003

  • Taught 8th grade students and managed and supervised a large mainstream classroom.• Created lesson plans related to multiple content areas.• Analyzed and modified instructional materials to meet learning objectives.• Implemented technology to promote student learning.• Utilized various educational tools to ensure complete understanding at all levels. • Taught 8th grade students and managed and supervised a large mainstream classroom.• Created lesson plans related to multiple content areas.• Analyzed and modified instructional materials to meet learning objectives.• Implemented technology to promote student learning.• Utilized various educational tools to ensure complete understanding at all levels.