Susan Knox (Assoc CIPD)
Head of People & Culture at TBR Global Chauffeuring- Claim this Profile
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Bio
Pierluigi Manduca
Susan has been my HR manager for years in Bellcom and I always found her dependable, efficient punctual and helpful. She uses to project a warm, cheerful attitude to all the staff. I’ve always knew that if had had any issue I could count on her skills to solves problems and conflicts with ease. It’s been definitely a pleasure work with her.
Marc Cargnin
I worked with Susan at Bellcom. Susan provided me with excellent recommendations and advice on a number of issues. Always outgoing and upbeat, Susan handles situations with a level of professionalism and friendliness rarely seen in others She is a pleasure to work with and always has a cheery disposition. Susan is an asset to any company
Pierluigi Manduca
Susan has been my HR manager for years in Bellcom and I always found her dependable, efficient punctual and helpful. She uses to project a warm, cheerful attitude to all the staff. I’ve always knew that if had had any issue I could count on her skills to solves problems and conflicts with ease. It’s been definitely a pleasure work with her.
Marc Cargnin
I worked with Susan at Bellcom. Susan provided me with excellent recommendations and advice on a number of issues. Always outgoing and upbeat, Susan handles situations with a level of professionalism and friendliness rarely seen in others She is a pleasure to work with and always has a cheery disposition. Susan is an asset to any company
Pierluigi Manduca
Susan has been my HR manager for years in Bellcom and I always found her dependable, efficient punctual and helpful. She uses to project a warm, cheerful attitude to all the staff. I’ve always knew that if had had any issue I could count on her skills to solves problems and conflicts with ease. It’s been definitely a pleasure work with her.
Marc Cargnin
I worked with Susan at Bellcom. Susan provided me with excellent recommendations and advice on a number of issues. Always outgoing and upbeat, Susan handles situations with a level of professionalism and friendliness rarely seen in others She is a pleasure to work with and always has a cheery disposition. Susan is an asset to any company
Pierluigi Manduca
Susan has been my HR manager for years in Bellcom and I always found her dependable, efficient punctual and helpful. She uses to project a warm, cheerful attitude to all the staff. I’ve always knew that if had had any issue I could count on her skills to solves problems and conflicts with ease. It’s been definitely a pleasure work with her.
Marc Cargnin
I worked with Susan at Bellcom. Susan provided me with excellent recommendations and advice on a number of issues. Always outgoing and upbeat, Susan handles situations with a level of professionalism and friendliness rarely seen in others She is a pleasure to work with and always has a cheery disposition. Susan is an asset to any company
Experience
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TBR Global Chauffeuring
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United Kingdom
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Ground Passenger Transportation
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1 - 100 Employee
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Head of People & Culture
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May 2018 - Present
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HR Manager
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Jan 2013 - Apr 2018
To successfully oversee TBR's HR & recruitment function. Also manage process and provide quality service throughout TBR Globally. Effectively work with the appropriate personnel to facilitate implementation of change and the benefits. Track and manage implementation issues in order to lead overall improvement initiatives.
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PA to CEO
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Oct 2011 - Dec 2013
Responsible for organising and coordinating office operations and procedures in order to ensure organisational effectiveness and efficiency. I work closely with all Management in particularly the CEO & Sales Director .
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Human Resources
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2005 - Oct 2011
Worked in a standalone generalist HR position.• Ensured that Bellcom was up to date on Employment law - working conditions, disciplinary and grievance procedures, equal opportunities, redundancies, paternity pay and maternity rights. • Writing staff handbooks, contracts, and issuing written offers of employment, promotion etc. • Dealing with complex grievance & disciplinary issues• Redundancies• Lay off’s• Managing absence• Managing Annual leave• Ensuring Personnel Records are kept up to date• Recruitment for UK and Multilingual staff, producing job specs placing adverts, working with recruitment consultancies, organising and conducting interviews and running assessment center’s• Succession Planning• Staff Induction• Salary Reviews• Payroll (Sage) – ensuring all aspects of monthly and weekly payroll are completed, issuing payslips, running payroll reports, liaising with finance, and competing year end• Working with managers, coaching them and advising on all people issues• Implementation of new HR policies, procedures and processes• advising employees on company benefits• Working closely with staff at all levels ensuring everyone is kept up to date with any changes• Performance Management coaching managers on performance management issues and processes.• Staff welfare
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Education
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2018 - 2019
City of Glasgow College
CIPD, Human Resources Management and Services -
2017 - 2018
City of Glasgow College
CIPD, Learning and Development -
2016 - 2017
City of Glasgow College
CIPD, Human Resources
Community
