Jessica Carter

Pre-Opening Team & Opening Hostess - Ruby Louise, Frankfurt at Ruby GmbH
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Contact Information
us****@****om
(386) 825-5501
Location
Frankfurt am Main, Hesse, Germany, DE
Languages
  • German Limited working proficiency
  • English Native or bilingual proficiency

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Bio

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Credentials

  • Disney College & International Program Internship
    The Walt Disney Company
    Jan, 2017
    - Nov, 2024

Experience

  • Ruby GmbH
    • Germany
    • Hospitality
    • 1 - 100 Employee
    • Pre-Opening Team & Opening Hostess - Ruby Louise, Frankfurt
      • Jan 2021 - Present

  • Marburger Hof
    • Germany
    • Hospitality
    • Front Office Assistant
      • Oct 2020 - Dec 2020

  • Hotel VILA VITA Rosenpark Marburg
    • Hospitality
    • 1 - 100 Employee
    • Front Office Assistant
      • Nov 2019 - Jun 2020

    • Housekeeping Supervisor / Assistant
      • Nov 2019 - Feb 2020

  • Chemist Warehouse
    • Australia
    • Retail
    • 700 & Above Employee
    • Pharmacy Assistant
      • Feb 2015 - Oct 2019

      Employed to help set up their new store in Neutral Bay, then continued to work there since. Tasks include setting up the store, store displays, shelving units, organising planograms, ordering stock, handing cash, operating POS systems and undergoing constant training to receive S2 and S3 in pharmacy. Left the store during overseas work periods, but returned upon arrival back in Australia.

  • Walt Disney World Swan and Dolphin
    • United States
    • Hospitality
    • 300 - 400 Employee
    • Professional Hotel Management Training Internship
      • 2017 - Nov 2018

      This role consisted of complete training of Recreation Department, Guest Services, Concierge, Front Desk and Front Office Training.Additionally I shadowed Hotel Management in various departments including Front Office, Guest Services, Housekeeping etc.The Walt Disney World Swan and Dolphin Resort is one of the largest in the area with 2,270 guest rooms, 17 restaurants and lounges, and over 300,000 square feet of meeting space. This large scale resort allowed me to deal with over 1000 check in / 1000 check out turnover days, deal with high pressure situations, interaction with all kinds of clientele, loyalty acknowledgement, conflict resolution, up-selling rooms, answering in house and out of house phone calls, providing detailed information, modifying reservations and more.

    • Front Desk Associate
      • Jun 2018 - Oct 2018

    • Guest Services Associate
      • Jan 2018 - Jun 2018

    • Recreation Assistant
      • Nov 2017 - Jan 2018

  • The Walt Disney Company
    • United States
    • Entertainment Providers
    • 700 & Above Employee
    • Customer Service via Disney Cultural Exchange Program
      • Jun 2016 - Feb 2017

      Employed as a participant of the Disney Cultural Exchange Program, on a J1 working visa, as a Food and Beverage Attendant. My primary work location was within Epcot, as well as locations across Hollywood Studios and Animal Kingdom.Disney is a Fortune 500 company, which prides itself on an impeccable quality of service, of which I learnt and now provide in every situation I encounter. I got the chance to live on site and with other participants from all over the world, which also gave me the opportunity to learn and live though many different cultures

  • TOPSHOP TOPMAN AUSTRALIA
    • Sales Assistant
      • Nov 2015 - Aug 2016

  • Priceline
    • Australia
    • Retail
    • 700 & Above Employee
    • Pharmacy Assistant
      • Feb 2014 - Aug 2014

Education

  • University of Technology Sydney
    Bachelor's degree - Business, Marketing, Events, Tourism Majors
    2014 - 2019
  • Willoughby Girls High School
    High School Certificate
    2008 - 2013

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