Experience

STVV

• Belgium
• Spectator Sports
• 1 - 100 Employee

• COO Youth

  • Jun 2019 - Present

  -------------------------------------------------------------------------------------------------------------- STVV is a professional football club playing in the Jupiler Pro League, Belgium’s first division. Beside its first and reserves team, STVV Youth is a key department within the club. It consists of 210 elite youth players and approx. 300 provincial and regional players (including 2 ladies and 4 G-soccer teams). -------------------------------------------------------------------------------------------------------------- As COO Youth I am end-to-end responsible for the operation of the STVV Youth department, e.g.: • Budget responsibility • Administration & communication • Organisation of games & tournaments • Sales (season tickets, clothing, food & beverage in 3 cafeterias, other fundraising activities) • Recruitment / coaching of staff (sports & operational staff, consisting of FTE’s and volunteers) • Infrastructure & equipment • Minibus shuttle service between schools and club • … with the ultimate goal to prepare potential top (youth) players to play up in STVV’s first team.



Bose Corporation

• United States
• Computers and Electronics Manufacturing
• 700 & Above Employee

• Business Development & Incentive Account Manager

  • Jun 2016 - May 2019

  -------------------------------------------------------------------------------------------------------------- Bose is an international company of more than 7.000 employees worldwide. The core of Bose’s business lies in the development, production and sales of innovative, high performance audio products which set new international standards. -------------------------------------------------------------------------------------------------------------- As Business Development & Incentive Account Manager for Benelux/Italy (ad interim also for UK, France and D/A/CH) it is my job to: • Develop sales of Bose Plug&Play products - within the business gift, loyalty, reward & incentive sector - within the in-flight sector (on board sales of airlines) - for B2B purposes of corporations (hotels, bars, hospitals, open-plan offices, showrooms, ...) • Account Management from A to Z • Provide support to the European team of Business Development & Incentive • Follow trends and evolutions to explore new initiatives and forecast new growth opportunities



Gateway NV

• Belgium
• IT Services and IT Consulting
• 1 - 100 Employee

• Product Manager Hotels

  • Jan 2013 - Apr 2016

  -------------------------------------------------------------------------------------------------------------- Gateway was an international content wholesaler and technology provider for the travel industry. Gateway’s hotel booking engine had a portfolio of 200.000 hotels worldwide. Travel partners could compare rates and directly book hotels. Over 5.000 travel agents, OTA’s, touroperators and airlines used Gateway’s services daily. -------------------------------------------------------------------------------------------------------------- As Product Manager Hotels it was my job to: • Source the hotel offer for sales via booking engine ‘Gateway2Travel’ in order to match the needs and demand of world-wide B2B customers (travel agents) in Europe, Asia, South Africa and the Middle East • Negotiate commercial & financial agreements with > 30 B2B suppliers of travel content: bed banks (GTA, Hotelbeds, Restel, ...) as well as international hotel chains (IHG, Best Western, …) • Increase the turnover and maximize the profit margin percentage • Be responsible for promotions and commercial actions in the framework of mailings & online publications • Attend international travel fairs • Support IT project teams for implementing new XML partnership agreements



The Goodlife Company

• Belgium
• Travel Arrangements
• 1 - 100 Employee

• Business Development & Corporate Sales Manager

  • Aug 2010 - Dec 2012

  --------------------------------------------------------------------------------------------------------------The Goodlife Company, part of Smart&Co, is focused on the thematic gift box market and is known in Belgium and Luxemburg for its brands Cadeaubox and Goodlife Cards. Beside the B2C market The Goodlife Company positioned its ‘out of the box’ incentive solutions also on the B2B market as the perfect business gift and reward solution for companies’ various specific needs.--------------------------------------------------------------------------------------------------------------

• Chief Operating Officer a.i.

  • Jun 2012 - Oct 2012

• Contracting / Product Manager

  • Nov 2009 - Jul 2010



Thomas Cook Group plc

• Travel Arrangements
• 700 & Above Employee

• Director Shared Service Center Self Drive Holidays & City Breaks

  • Mar 2008 - Apr 2009

  --------------------------------------------------------------------------------------------------------------Thomas Cook, with its brands Thomas Cook, Neckermann, Pegase, Vrij Uit and Jettours was the Benefrance market leader with its offline and online offers for Self Drive Holidays & City Breaks.--------------------------------------------------------------------------------------------------------------As Director of the Shared Service Center for Self Drive Holidays & City Breaks it was my job to:• Define, develop and implement the purchase strategy for the respective brands on the Belgian, Dutch and French source market• Improve operational processes and cooperation with touristic suppliers; renewing business models• Realise the purchase planning and negotiate productive deals and collaboration agreements, together with a team of 22 Contracting Managers• Deliver the most performing offer (price/quality) in Self Drive Holidays & City Breaks• Play an active role in national and international (ICT related) projects• Be in charge of a proper staffing; lead and coach the Contracting & Operations teams (Data Entry & Allotment Control) towards the quantitative and qualitative objectives; responsibility over 72 FTEs• Develop and realise a new goal- and customer-oriented organisation structure in order to realise the strategic objectives• Budget and turnover responsibility over a purchase volume of several hundreds of millions of €

• Deputy Vice President Contracting Department Flight Holidays

  • Nov 2005 - Feb 2008

  --------------------------------------------------------------------------------------------------------------Thomas Cook, with its brands Thomas Cook, Neckermann, Pegase, Jettours and Aquatour was the Benefrance market leader with its offline and online offers for Flight Holidays.--------------------------------------------------------------------------------------------------------------As Deputy Vice President of the Contracting Department for Flight Holidays it was my job to:• Define, develop and implement the purchase strategy for the brands Thomas Cook, Neckermann, Pegase, Jettours and Aquatour on the Belgian, Dutch and French source market (short/medium and long haul)• Establish, maintain and create strategic partnerships with international hotel chains and key accounts• Secure the continuous follow-up and optimisation of sales• Represent Thomas Cook group nationally/internationally• Attend international travel fairs• Play an active role in national and international projects• Be in charge of a proper staffing; lead and coach the Contracting and Back office team towards the quantitative and qualitative objectives; responsibility over 15 FTEs• Budget and turnover responsibility over a purchase volume of several hundreds of millions of €

• Manager Contracting Department Flight Holidays

  • Jan 2004 - Oct 2005

• Hotel Contracting Manager Flight Holidays

  • Oct 1998 - Dec 2003

• Assistant Resident Manager

  • Mar 1998 - Sep 1998

  --------------------------------------------------------------------------------------------------------------Thomas Cook Service is an international service company with over 1.100 FTEs (tourleaders, entertainers, touristic managers) that is responsible for the local destination management for all clients of the Thomas Cook group.--------------------------------------------------------------------------------------------------------------

• Area Manager

  • Mar 1994 - Feb 1998

• Overseas Representative

  • Mar 1992 - Feb 1994



Ministry of Defense

• Louvain

• Secretary of the Inspection Department

  • Apr 1991 - Feb 1992