Experience

Tomingroep BV

• Netherlands
• Human Resources
• 100 - 200 Employee

• Communicatiespecialist

  • Sep 2018 - Present

  Tomingroep is een sociale werkgever met een bedrijfsmatige aanpak. We streven ernaar om zwarte cijfers te draaien. Samen met onze opdrachtgevers ontwikkelen we hoogwaardige producten en diensten tegen reële prijzen. We zijn ondernemend en stimuleren elkaar om het beste uit onszelf te halen. Dat maakt het bedrijf voor iedereen die een steuntje in de rug nodig heeft, tot een ideale plek om te leren, te groeien en te werken. Trots, Ondernemend en Professioneel zijn onze kernwaarden. Ons motto is: ‘Ieder mens heeft een talent’.



languageisfun.com

• Hilversum

• Owner

  • Jul 2015 - Aug 2018

  Learning a language is fun! Learning a language is fun!



Lindenhaeghe

• Netherlands
• Education Administration Programs
• 1 - 100 Employee

• Allround Marketeer

  • May 2017 - Dec 2017

  Lindenhaeghe is een snelgroeiend opleidings-, trainings- en exameninstituut voor professionals. Bij ons kun je terecht voor vakgerichte (financiële) opleidingen, examens en trainingen op het gebied van persoonlijke ontwikkeling. De afgelopen vier jaar zijn we uitgeroepen tot Beste Opleider van Nederland. Daar zijn we natuurlijk trots op. Net zoals we trots zijn op het feit dat wij ons sinds 2016 officieel een Great Place to Work mogen noemen. Met onze financiële (Wft) vakopleidingen zijn wij al jaren marktleider. Onze Trainingen Persoonlijke Ontwikkeling sluiten daarnaast aan bij de toenemende vraag naar zachte (advies)vaardigheden en zijn geschikt voor elke professional die in zichzelf en zijn toekomst wil investeren. Vanuit onze hoofdvestiging in Bilthoven - tevens één van onze 25 opleidings-, trainings,- en examenlocaties - adviseren en stimuleren we dagelijks vele professionals. Jaarlijks helpen we zo'n 60.000 cursisten – individueel of Incompany - met het invullen van een persoonlijk leerplan. Kijk voor meer informatie op www.lindenhaeghe.nl



Autonomo

• Madrid Area, Spain

• CELTA certified teacher

  • Feb 2013 - Dec 2015

  CELTA certified teacher. Coaching both groups and individuals, in English and Dutch. For Kleinson Consulting I have participated in creating course books, on all 3 levels, business content. Moreover, I created and gave special thematic workshops and seminars, among which negotiations and purchasing. For GMAC I taught different level English classes to all personnel on a continuous weekly basis. Classes were focused on grammar, listening and business English and were adapted to the wishes and needs of the learners. Furthermore, I teach several individual classes, in English and Dutch, different levels, based on the needs of the learners.



ING

• Netherlands
• Banking
• 700 & Above Employee

• Direct Marketing Expert

  • Sep 2010 - Apr 2012

  Direct Marketing Specialist : September 2010 – April 2012 Advise, define and execute direct marketing and CRM campaigns, both B2B and B2C. Responsibilities include: • Advise internal customers regarding Direct Marketing and “Tone of Voice” • Define Direct Marketing strategy and multichannel contact strategies per target audience • Define, execute and optimize customer driven events and direct marketing projects according to set strategy • Sales and budget responsible • Ensure all communication matches the defined ING “Tone of Voice”



PSI Vransen Direct Marketing

• Netherlands
• Advertising Services
• 1 - 100 Employee

• Direct Marketing Account Manager

  • Jan 2010 - Sep 2010

  Direct Marketing Account Manager : January – September 2010 Provide customers with advise concerning CRM, direct marketing project management, list brokering and response handling. Responsibilities included: • First point of contact with all customers • Advise customers regarding direct marketing • Preparation of quotations, order confirmations for all projects • Ensure perfect project handling, internally and externally • Regular meetings with existing customers and prospects



V&D

• Netherlands
• Retail
• 700 & Above Employee

• CRM Manager

  • Aug 2008 - Dec 2009

  Advise and (partly) define overall customer loyalty strategy and ensure execution.Responsibilities include:• Define V&D VIPkaart strategy and multichannel contact strategies per target audience• Ensure execution of this plan and the related CRM targets• Sales and budget responsible• First point of contact for external partners• Coach and supervise CRM team, and other involved colleagues and partners

• Campaign Manager

  • Jan 2007 - Jul 2008

  Responsible for the set CRM targets in alignment with the existing CRM plan.Responsibilities included:• Design, production and mail handling / distribution of mailings, emailings and marcom materials • Introduction of new loyalty program with customer card• Optimize Air Miles program and existing V&D Klantenkaart• Link between internal customers and external partners • Purchase and negotiation of media, print and other marcom materials• Internal communication of all CRM campaigns• Introduction of online customer panel “V&D en JIJ”• End responsible for website vd.nl



Thomas Cook Group plc

• Travel Arrangements
• 700 & Above Employee

• Direct Marketeer

  • Aug 2004 - Dec 2006

  Advise, define and execute marketing and communication campaigns, direct mailings, (trade)fairs and joint promotions for the tour operator brands Neckermann, Vrij Uit and Thomas Cook and the Thomas Cook Travel Shops, both B2B and B2C. Responsibilities included: • Design, production and mail handling / distribution of mailings en marcom materials • Link between internal customers and external partners • Purchase and negotiation of media, print and other marcom materials • Define and execute direct mail projects, based on information from the Database Analyst • Internal communication marcom projects • Monitor market with regards to printing techniques and companies, postal companies, mailing houses and marketing trends



Landal GreenParks

• Netherlands
• Travel Arrangements
• 700 & Above Employee

• Direct Marketeer

  • May 2003 - Jul 2004

  Responsible for all Direct Marketing activities. Responsibilities included: • Design, production and mail handling of all mailings, e-mailings en Direct Response concepts • Internal communication for the above mentioned activities • Monitor market with regards to postal companies and developments, mailing houses and marketing trends • First point of contact for all external partners Responsible for all Direct Marketing activities. Responsibilities included: • Design, production and mail handling of all mailings, e-mailings en Direct Response concepts • Internal communication for the above mentioned activities • Monitor market with regards to postal companies and developments, mailing houses and marketing trends • First point of contact for all external partners



PMG Retail & Entertainment, Inc.

• United States
• Advertising Services
• 300 - 400 Employee

• Project manager

  • 1996 - 2002

  Senior Project Manager PMG, July 2000 –July 2002 Responsible for execution of DM marcom projects (prepress, localization, production and distribution of brochures, newsletters en catalogues) and coordination of mailings for international events for Agilent Technologies. Expansion of responsibilities: • Coach and manage team • Financially end responsible for account • Advise client on optimal usage of communication tools Editor of personnel bulletin Project Manager PMG, December 1996 - June 2000 Responsible for order inventory, production en worldwide distribution of international POS materials for Hewlett Packard. Responsibilities included: • Advise client on promotional materials en entire marketing process • Watch over total project status • On-site support with client • Regular attendance of briefing, planning and evaluation meetings with customer and external partners