Eula Marie Dionsay

Customer Service Representative at iPloy Staffing Solutions
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Contact Information
us****@****om
(386) 825-5501
Location
Cebu, Central Visayas, Philippines, PH
Languages
  • Cebuano, Tagalog, English Native or bilingual proficiency

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Credentials

  • Certified Entrepreneurship Skills Passer
    JA Philippines, Inc.
    May, 2022
    - Nov, 2024

Experience

  • iPloy Staffing Solutions
    • Philippines
    • Outsourcing and Offshoring Consulting
    • 100 - 200 Employee
    • Customer Service Representative
      • Mar 2021 - Present

      DME Customer Service Representative is responsible for entering orders accurately and efficiently. Answer high-volume calls using a multi-line phone system. Verify insurance and update patient files. Provide instructions on how to attach and clean supplies. DME Customer Service Representative is responsible for entering orders accurately and efficiently. Answer high-volume calls using a multi-line phone system. Verify insurance and update patient files. Provide instructions on how to attach and clean supplies.

  • Qualfon
    • United States
    • Outsourcing and Offshoring Consulting
    • 700 & Above Employee
    • Customer Service Representative
      • Sep 2020 - Mar 2021

      Telecommunications Customer Service receives calls and assists customers with purchasing products. Recommending potential products and services to suit a customer’s needs. Answer high-volume calls. Maintaining customer records by updating their account information. Resolve service concerns and product technical problems. Telecommunications Customer Service receives calls and assists customers with purchasing products. Recommending potential products and services to suit a customer’s needs. Answer high-volume calls. Maintaining customer records by updating their account information. Resolve service concerns and product technical problems.

Education

  • University of San Jose-Recoletos
    Bachelor of Science in Business Administration, Operations Management
    2018 - 2022
  • University of Cebu
    High School Diploma, Accounting and Business Management
    2016 - 2018
  • Ramon Duterte Memorial National High School
    Junior High School
    2012 - 2016

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