Experience

PostBus Ltd.

• Switzerland
• Ground Passenger Transportation
• 500 - 600 Employee

• Marketing & Customer Service

  • Dec 2022 - Present

  Yverdon-les-Bains, Vaud, Suisse ➡ Marketing & Customer Service Project Manager for the French area of Postauto (CarPostal/Autopostale/PostBus). • Customer touch points. • Customer Centricity. • Marketing Partnership implementations. • Events coordination support.

• Marketing Specialist for the Jura region

  • Jun 2021 - May 2023

  Delémont, Jura, Suisse ➡ Marketing Management for Jura Area in Switzerland for PostAuto (CarPostal/Autopostale/PostBus). • Marketing plan strategies, development and implementation. • Implementation of the new "MOBIJU" identity for the entire Jura bus network. • Digital Marketing development for "MOBIJU" (social networks, website, digital strategy and communication). • Sponsoring et Partnership. • Events. • Public Relations management (internal and external communication).

• Marketing (Partnership, Fidelity & Community Managment)

  • Jul 2019 - Jun 2021

  Berne, Suisse ➡ Management of partnerships and collaborations for PostAuto (CarPostal/Autopostale/PostBus). • Management of the MyPlus loyalty program and the PostAuto e-shop. • Customer Experience Offline and Online (Logistic process and Orders). • Implementation of marketing strategies and plans through the PostAuto communication channels. • Coordination with the 5 Marketing zones in Switzerland (East, West, South, Center and North) for the loyalty program. • Marketing support for… Show more ➡ Management of partnerships and collaborations for PostAuto (CarPostal/Autopostale/PostBus). • Management of the MyPlus loyalty program and the PostAuto e-shop. • Customer Experience Offline and Online (Logistic process and Orders). • Implementation of marketing strategies and plans through the PostAuto communication channels. • Coordination with the 5 Marketing zones in Switzerland (East, West, South, Center and North) for the loyalty program. • Marketing support for Innovation Department projects.



Qibud Sàrl

• Switzerland
• Information Technology & Services
• 1 - 100 Employee

• Marketing & Communication Manager

  • Sep 2023 - Present

  Suisse ➡ Leading Qibud's marketing and communication efforts to grow our market presence and establish leadership in strategic collaboration solutions. • Enhancing Qibud's presence in national and international markets. • Increasing Qibud’s recognition as a leader in strategic collaboration solutions. • Implementing targeted marketing strategies and managing brand communication.



LMNT Consultancy

• Marketing & Communication Manager

  • Oct 2023 - Present

  Neuchâtel, Suisse ➡ Leading LMNT Consultancy's marketing and communication efforts to enhance our market presence and establish leadership in sustainable and energy-efficient solutions. • Expanding LMNT's presence in national and international markets. • Increasing LMNT’s recognition as a leader in sustainable solutions and energy efficiency. • Implementing targeted marketing strategies and managing brand communication.



DNAtmosphere

• Founder & Expert in Marketing, Customer Experience, and Branding / LinkedIn

  • Jan 2022 - Present

  Neuchâtel, Suisse ➡ Branding consultant with a focus on customer experience. • Branding and marketing strategy advice. • Setting up exclusive events and finding exceptional locations. • Research and development of partnerships and sponsorships. • LinkedIn training to reinforce a company's brand image and DNA values.



heidi.com

• Switzerland
• Retail Apparel and Fashion
• 1 - 100 Employee

• Founder; CMO Sales and Marketing Director.

  • 2003 - Jan 2019

  Switzerland ➡ Direction, Marketing & Sales. • Conception of physical and digital sales outlets, Flagship Store, Pop-Up Store, Shop-in-Shop, Distributors, E-shop. • Manage and coordinate merchandising-related activities. • Management of the “Private Label” department, sales, design, production and delivery. • Responsible for key accounts: Migros, Manor, RIGI, Pilatus, Schloss Laufen. • Digital marketing (social networks, digital strategy and communication). • Sponsoring et… Show more ➡ Direction, Marketing & Sales. • Conception of physical and digital sales outlets, Flagship Store, Pop-Up Store, Shop-in-Shop, Distributors, E-shop. • Manage and coordinate merchandising-related activities. • Management of the “Private Label” department, sales, design, production and delivery. • Responsible for key accounts: Migros, Manor, RIGI, Pilatus, Schloss Laufen. • Digital marketing (social networks, digital strategy and communication). • Sponsoring et Partnership. • Events. • Public Relations management (internal and external communication). • Human Resources

• Entrepreneur and Founder of this start-up in 2003

  • 2003 - 2014

  Neuchâtel Area, Switzerland ➡ Implementation of a complete range of enterprise processes. • Company management, strategy, and HR. • Marketing, branding, communication, PR, web site, blog and social networks. • Sales, shop and e-commerce; relationships with resellers, agents, distributors and importers. • Artistic direction, product development, production and logistics. • WIPO intellectual property (trademark), management of domain name. • Management of IT (general), ERP and internet. • Finance… Show more ➡ Implementation of a complete range of enterprise processes. • Company management, strategy, and HR. • Marketing, branding, communication, PR, web site, blog and social networks. • Sales, shop and e-commerce; relationships with resellers, agents, distributors and importers. • Artistic direction, product development, production and logistics. • WIPO intellectual property (trademark), management of domain name. • Management of IT (general), ERP and internet. • Finance, accounting, cash-flow, and liaison with banks (loans, guarantees).



Clarville SA

• IT & After Sales Manager

  • 2001 - 2005

  Cortaillod, Suisse ➡Responsible for repair workshop of after-sales service (15 electronics specialists); IT administrator; internet and intranet webmaster.. • Ensure the efficient management and technical support of the workshop. • Supervise the workshop personnel. • Ensure the implementation of processes for replacement items, repairs and testing, as well as the procedures for modifying and improving products. • Creation of monthly repair reports (dbaccess, Crystal Reports and web). • Manage… Show more ➡Responsible for repair workshop of after-sales service (15 electronics specialists); IT administrator; internet and intranet webmaster.. • Ensure the efficient management and technical support of the workshop. • Supervise the workshop personnel. • Ensure the implementation of processes for replacement items, repairs and testing, as well as the procedures for modifying and improving products. • Creation of monthly repair reports (dbaccess, Crystal Reports and web). • Manage SAV stock and manage the implementation of annual inventories. • Manage the implementation and administration of the Precix ERP. • Administrate the IT network (Linux and Windows servers). • Install users’ PCs (Windows). • Internet company website. • Internet B2B and intranet webmaster. Show less



SGI

• United States
• Computer Hardware
• 500 - 600 Employee

• Computer Support Technician

  • 1994 - 2001

  cortaillod, suisse SGI, Cortaillod (NE) 1999 - 2001 ➡Support technician for processes, infrastructure and IT for the repair section of after-sales service; departmental webmaster. • Ensure the implementation and management of repair processes and testing for field service. • Manage testing infrastructures. • Install the users’ UNIX and LINUX workstations • Administrate the IT network. • Train repair technicians. • Departmental webmaster. Silicon Graphics, Cortaillod (NE) 1997 -… Show more SGI, Cortaillod (NE) 1999 - 2001 ➡Support technician for processes, infrastructure and IT for the repair section of after-sales service; departmental webmaster. • Ensure the implementation and management of repair processes and testing for field service. • Manage testing infrastructures. • Install the users’ UNIX and LINUX workstations • Administrate the IT network. • Train repair technicians. • Departmental webmaster. Silicon Graphics, Cortaillod (NE) 1997 - 1999 ➡ Repair support technician for high-end products; training of technicians. • Technical support, responsible for training and follow-up of repair technicians. Silicon Graphics, Cortaillod (NE) 1994 - 1997 ➡ Electronics repair technician for desktop products. • Repair of mother-boards, processors and audio components. Show less