Jennifer Alphonse

Group Sales Reservations and Revenue at Privilege Hotels
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Contact Information
us****@****om
(386) 825-5501
Location
Tolleshunt Knights, England, United Kingdom, UK

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Experience

    • Hospitality
    • 1 - 100 Employee
    • Group Sales Reservations and Revenue
      • Aug 2022 - Oct 2023

      Pune, Maharashtra, India

    • India
    • Real Estate
    • 700 & Above Employee
    • Account Relationship Manager
      • Jul 2019 - Feb 2020

      Pune Area, India

    • India
    • Hospitality
    • 1 - 100 Employee
    • Assistant Sales Manager
      • Jul 2018 - Mar 2019

      Chennai, Tamil Nadu, India - Develop and maintain incremental in hotel sales revenue. - Corporate and Travel agent room sales for the hotel. - Determine action plans to achieve set target goals. - Identify new markets and business opportunities to increase sales of rooms, banquets, conferences, and food. - Provide timely responses, and develop long term professional business relationships. - Driving customer loyalty by delivering service excellence with each guest stay. - Coordinate with all… Show more - Develop and maintain incremental in hotel sales revenue. - Corporate and Travel agent room sales for the hotel. - Determine action plans to achieve set target goals. - Identify new markets and business opportunities to increase sales of rooms, banquets, conferences, and food. - Provide timely responses, and develop long term professional business relationships. - Driving customer loyalty by delivering service excellence with each guest stay. - Coordinate with all relevant departments to ensure a comfortable stay and memorable experience by every guest. - Attending all department and hotel meetings as required. - Expand customer base for sales opportunities. - Negotiating and Preparing sales proposals for clients. Show less

    • India
    • Construction
    • 1 - 100 Employee
    • Reservations & Marketing Manager
      • Jun 2014 - Jul 2018

      Pune Area, India - Worked with design team to create websites as per requirement. - Managed Social Media posts for three hotels. - Prepared monthly company contribution report, company source, monthly ARR and daily occupancy status for three hotels. - Research and organised meetings with international chain hotels to understand their contractual terms, for development of upcoming hotel in Pune. - Coordinated with design team and worked closely, to achieve required final artwork to promote rooms as… Show more - Worked with design team to create websites as per requirement. - Managed Social Media posts for three hotels. - Prepared monthly company contribution report, company source, monthly ARR and daily occupancy status for three hotels. - Research and organised meetings with international chain hotels to understand their contractual terms, for development of upcoming hotel in Pune. - Coordinated with design team and worked closely, to achieve required final artwork to promote rooms as well as restaurants. - Managed and trained team for Centralized Reservation Department. - Revenue and Demand Management - Hotel Promotion and creation of brand awareness through various channels. - Well versed with IDS Software for bookings and report analysis. - Corporate Tie Ups with Company and Travel Agents. - Handled Banquet and conference requirements Show less

    • Export Business Development
      • Apr 2013 - Jun 2014

      UK / INDIA - Development of Export business for Consumer Care, Personal Care and Beverage. - Following Order Procedure, that is, order taking, processing the same, Coordinating with Logistics for Delivery - Stock Information by keeping a check on Goods on Sea Update - Processing Client Payment either by Letter of Credit, Part or Advance Payment as per Pro forma Invoice . - Booking in Delivery - based on information received from Logistics - Follow up on Payments and getting necessary… Show more - Development of Export business for Consumer Care, Personal Care and Beverage. - Following Order Procedure, that is, order taking, processing the same, Coordinating with Logistics for Delivery - Stock Information by keeping a check on Goods on Sea Update - Processing Client Payment either by Letter of Credit, Part or Advance Payment as per Pro forma Invoice . - Booking in Delivery - based on information received from Logistics - Follow up on Payments and getting necessary shipping documents legalized and couriered. - Stock Availability & Order Amendments - Complete Order Management - Coordinating with UK Office (Logistics), China Office (Production and certificate documentation) & India Office (Design, Accounts & Payments) for order dispatch. - Conduct Market Research, Competitor and Client Survey for Market development. - Contacting buyers for different product range. - Handling client requirements and maintaining excellent work relation pertaining to their consignment. Show less

    • India
    • Real Estate
    • 1 - 100 Employee
    • Marketing Executive
      • Mar 2011 - Sep 2012

      Pune, India - Planned marketing campaigns that drove sales and educated clients about firm’s services. - Plan, develop and execute marketing programs such as direct mailings, social media campaigns, client presentation. - Administered company’s client database and trained marketing personnel . - Maintained Foreign and NRI client relations and converted the same to Investors. - Handled and Sold Residential, Commercial and Land Projects (sales closed up to INR 6.75 Crore) -… Show more - Planned marketing campaigns that drove sales and educated clients about firm’s services. - Plan, develop and execute marketing programs such as direct mailings, social media campaigns, client presentation. - Administered company’s client database and trained marketing personnel . - Maintained Foreign and NRI client relations and converted the same to Investors. - Handled and Sold Residential, Commercial and Land Projects (sales closed up to INR 6.75 Crore) - Handled Walk-in Clients and their Requirements Show less

    • India
    • Outsourcing and Offshoring Consulting
    • 700 & Above Employee
    • Facility Executive
      • Oct 2010 - Mar 2011

      Pune, Maharashtra

Education

  • Symbiosis Institute of Management Studies
    ExePGDM, Business Administration, Management and Operations
    2020 - 2021
  • FAD International
    Post graduate diploma, Retail/ Merchandising/ Market Research/ Styling
    2009 - 2011
  • SYMBIOSIS INTERNATIONAL UNIVERSITY
    BBA IT, Business/IT
    2005 - 2008
  • The Indian School, Bahrain
    Schooling, Computer Science
    2001 - 2004
  • The Asian School, Bahrain
    Schooling, General
    1990 - 2002

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