Yolanda Lewis
Scheduling Specialist at GI Alliance- Claim this Profile
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Bio
Credentials
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Basic Life Support for Healthcare Providers (BLS)
American Heart AssociationJan, 2022- Nov, 2024
Experience
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GI Alliance
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United States
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Hospitals and Health Care
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300 - 400 Employee
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Scheduling Specialist
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Mar 2006 - Present
* Provide Written and Oral communication through customer/patient interaction * Process a high call volume * Maintain physicians schedules-scheduling office visits and procedures * Provide daily oversight and guidance to employees * Receive and access calls for medical staff * Analyze clinical history * Develop and maintain long-term business relationships * ICD 10 code * Execute patient registration and financial transactions * Organize records in the appropriate sections of the charts by use of EMR * Lead team of 5 in process improvement * Manage patient conflict * Train new hires Show less
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MERIT HEALTH RIVER REGION MEDICAL CENTER
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United States
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Hospitals and Health Care
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1 - 100 Employee
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Central Scheduler
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Jun 2001 - Mar 2006
*Responsible for efficient, accurate outpatient radiological testing* Effectively communicated with patients, families, team members and physicians both in person and via telephone * Received physician orders and scheduled appointments by both telephone and electronic measures * Reviewed and evaluated scheduled appointments for completeness and type of test ordered.* Obtained provisional diagnosis and patient history to substantiate the requested testing* Ensured compliance with applicable regulatory guidelines and hospital policy Show less
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Patient Service Representative
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Jan 1993 - Jun 2001
* Greeted and received patients professionally* Registered patient demographics and insurance information for the admissions department * Validated and verified medical insurance plans of patients* Answered phone calls and redirected them to the appropriate party* Updated patient accounts regarding registration, insurance, demographic, scheduling or billing data* Analyzed patient's data and collected patient payments* Maintained files and records in a confidential manner in relation to HIPPA* Managed organization and efficiency of the front office, by ensuring all needed supplies and equipment were available for use Show less
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Education
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Jackson State University
Bachelor of Science - BS, Health/Health Care Administration/Management
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