Experience

Trazos

• Spain
• Professional Training and Coaching
• 1 - 100 Employee

• UX design teacher

  • Mar 2022 - Present

  Remote UX design teacher. Creation of all didactic units for intensive courses of 150h. each. Remote UX design teacher. Creation of all didactic units for intensive courses of 150h. each.



Ryanair - Europe's Favourite Airline

• Ireland
• Airlines and Aviation
• 700 & Above Employee

• Senior Product Designer

  • Jun 2021 - Mar 2022

  Product designer specialising in UX. UX research (user tests, interviews, etc.). UX/UI design (creation of wireframes and hifi mockups, prototypes, functional documents, prototypes, etc. in Agile context). Facilitation of online workshops. Mixed language Spanish/English. Product designer specialising in UX. UX research (user tests, interviews, etc.). UX/UI design (creation of wireframes and hifi mockups, prototypes, functional documents, prototypes, etc. in Agile context). Facilitation of online workshops. Mixed language Spanish/English.



Freelance, self-employed

• Product Designer

  • Oct 2020 - Jun 2021

  UX/UI design, advisory and web development (wordpress) for some little firms as WeWotion, Myriam De Pablos, Parlon Films, etc. UX/UI design, advisory and web development (wordpress) for some little firms as WeWotion, Myriam De Pablos, Parlon Films, etc.



Producciones Papanáuticas

• Madrid Area, Spain

• Co-founder and word-man

  • Aug 2014 - Jun 2021

  Editor, writing, and video editing for "Papanautas", a couple of artists who explore wrote and visual language. Four books published. More info (in spanish): https://papanautas.es & https://www.facebook.com/papanautas Editor, writing, and video editing for "Papanautas", a couple of artists who explore wrote and visual language. Four books published. More info (in spanish): https://papanautas.es & https://www.facebook.com/papanautas



Fintonic

• Spain
• Financial Services
• 1 - 100 Employee

• Digital Product Designer

  • Mar 2018 - Oct 2020

  Data driven UX, GUI and copywritting design with an strategic product point of view at Loans department Data driven UX, GUI and copywritting design with an strategic product point of view at Loans department



Carrefour

• France
• Retail
• 700 & Above Employee

• Customer eXperience

  • Jun 2016 - Mar 2018

  CX & UX in the digital transformation. - User Research - UI design (app & web) - Innovative service design Key achievements: - increasing 12 times our conversion rate of credit applications by communication research - design the Digital Customer Journey and redesign omnichannel procedures - design and implement an exploitation system of our 'forgotten' client database for user research - desing all the evolutions of our web and app including mobile pay, PIN recall, etc. Show less



h2i institute

• Spain
• Professional Training and Coaching
• 1 - 100 Employee

• Schoolarship holder

  • Oct 2015 - Mar 2016

  Scholarship of the Innovation course. It involved 6 months working with a small team in order to create a real innovative service (for ING bank). We were asked to implement all the lessons we took in classes: Lean Startup, Design Thinking, Business Design, Service Design, Storytelling... Our project had very good feedback, so we had the chance to present it to the CEO and all the departments involved. Scholarship of the Innovation course. It involved 6 months working with a small team in order to create a real innovative service (for ING bank). We were asked to implement all the lessons we took in classes: Lean Startup, Design Thinking, Business Design, Service Design, Storytelling... Our project had very good feedback, so we had the chance to present it to the CEO and all the departments involved.



Vector ITC

• Spain
• IT Services and IT Consulting
• 300 - 400 Employee

• Senior UX Consultant

  • Jan 2012 - Jun 2013

  UX/UI Design + User Research for a big project with Parques Reunidos. I worked for 4 months at Telefonica Digital as UX QA of the Firefox OS first release. I gave a lecture at UXSpain about cognitive biases in the design process. UX/UI Design + User Research for a big project with Parques Reunidos. I worked for 4 months at Telefonica Digital as UX QA of the Firefox OS first release. I gave a lecture at UXSpain about cognitive biases in the design process.



Ibys Technologies

• Spain
• Telecommunications
• 1 - 100 Employee

• User Experience Consultant at Telefónica Movistar

  • Jan 2009 - Jan 2012

  I worked as a USer Experience Consultant at the Experiences Design Department at Telefónica España. I did: - User research (user testing face-to-face and remote, eyetracking, carsoting, surveys...) - Interaction design and Information Architecture - Link between other internal departments and supliers, adding value and supervising researches. - Creation and facilitation of creativity and cocreation workshops I worked as a USer Experience Consultant at the Experiences Design Department at Telefónica España. I did: - User research (user testing face-to-face and remote, eyetracking, carsoting, surveys...) - Interaction design and Information Architecture - Link between other internal departments and supliers, adding value and supervising researches. - Creation and facilitation of creativity and cocreation workshops



UserZoom España

• Spain
• Technology, Information and Internet
• 1 - 100 Employee

• User reseacher

  • Jun 2007 - Jan 2009

  Quantitative and qualitative user research, face-to-face and remote. User definition, recruiting, script design, facilitation, notetaking, analysis and results reporting. Quantitative and qualitative user research, face-to-face and remote. User definition, recruiting, script design, facilitation, notetaking, analysis and results reporting.



Asociación Valdeperales

• Spain
• Civic and Social Organizations
• 1 - 100 Employee

• Social Psychologist

  • Jun 2005 - Jul 2007

  Part-time volunteer working as a teacher with children at social risk performing classes and social dinamics.I also worked as summer camp coach. Part-time volunteer working as a teacher with children at social risk performing classes and social dinamics.I also worked as summer camp coach.



Sociology Faculty (Universidad Complutense de Madrid)

• Granada Area, Spain

• Survey taker

  • Apr 2004 - May 2004

  Survey taker and field worker for the project "Digital Democracy". Survey taker and field worker for the project "Digital Democracy".