Student Services Specialist

• Jul 2023 - Present

Financial Aid Officer

• Jun 2022 - Jul 2023

-Conduct Financial Aid appointments for prospective, current, and returning students to go over tuition cost, federal aid eligibility, and financing options such as federal/state grants, federal/private loans, scholarships, and VA benefits. -Assist students with documentation needed for financial aid file, as well as any documents needed for verification process for federal aid. Includes reviewing tax documentation, VA benefits, assisting students and parents with submitting fafsa and reviewing fafsa for updates or corrections. -Calculate estimated financial aid offers in accordance with federal/state, and university rules and regulations. -Collaborate with various departments regarding documentation, student questions or concerns to finalize financial aid. Show less

Instructional Center Technician

• Dec 2017 - Jun 2022

-Create and organize detailed spreadsheets and reports on student usage and services provided-Record placement recommendations and upload data into datatel program-Problem solve with staff to create better solutions and recommendations for students-Facilitate new student orientation and high school career presentations-Navigate, refer and direct students to services to help guide them through their college experience-Conducts, trouble shoot and records counseling 116 classes results for Superstrong and Myers Briggs career assessments-Responsible for clerical duties such as recording attendance, filling and entering exams, and maintenance of instructional center equipment Show less

DSPS Specialist

• Mar 2016 - Nov 2017

-Communicated with transparency with office staff, faculty and students regarding updates with college-Proctored accommodated testing for students with disabilities-Conducted individualized orientations for DSPS students who will be utilizing the Assessment Center-Operated administrative duties: answered phone with a multi phone line, filed, emailed, scheduled, copied, and organized program materials

Job Coach

• Apr 2016 - Dec 2017

-Supervised students at internship sites within the community-Monitored and recorded behavior; developed appropriate techniques and demonstrated acceptable behavior-Developed individualized workplace training for the various job sites

Career Guidance Paraprofessional 1

• Oct 2014 - Mar 2016

-Serve as a District liaison with the Department of Rehabilitation including facilitation of communication and enrollment process.-Coordinate transition planning services, intra-agency and inter-agency communication.-Serve as a program representative for various related meetings.-Participate in the development of the Personal Transition Action Plan/Career Development Plan or Person Centered Plan.-Implement grant regulations according to contract.-Organize and coordinate parent transition planning and self-determination training.-Organize and conduct student follow-up.-Provide job coaching, assist in job search, and job development activities.-Facilitate completion of worksite learning opportunities, such as; job shadowing, internships and employment.-Develop transportation plan for students to travel to work and home.-Coordinate with Special Education staff on workshops and meetings for students.-Knowledge of working with youths with disabilities, at-risk youth, English language learners, and parents.-Be a campus reference to community support services.-Interact effectively and cooperatively with employers, administrators, school staff, and program staff.-Effectively practice case management to promote the independence of students. Show less

Cashier

• Apr 2010 - Mar 2016

-Provide superior customer service while promoting sales. -Strategically increase store profit by product merchandising. -Manage store inventory and conduct financial transactions. -Assist Loss Prevention by checking for fraudlent currency. -Provide superior customer service while promoting sales. -Strategically increase store profit by product merchandising. -Manage store inventory and conduct financial transactions. -Assist Loss Prevention by checking for fraudlent currency.

Group Psychotherapy Co-Leader/Intern (Character & Conflict)

• Jan 2014 - May 2014

-Wrote SOAP notes about members every week.-Understood members' behavior and how it reflected their lives outside of group.-Studied and utilized many psychotherapy techniques.-Understood the many stages of the group process.-Monitored and reflected on my experiences as a group leader.-Facilitated members in exploring their thoughts, feelings/emotions, and behaviors.-Managed confrontation that arose in group in a safe and production manner.

Lead Intern-Workability Program

• Jan 2013 - Jan 2014

-Conduct and manage Client appointments regarding intake orientation and career development.-Handle confidential files and cases.-Facilitate workshops including “Disability Disclosure During the Interview” and “30 Second Commercial” -Train and manage new interns.-Coordinate services between Department of Rehabilitation (DOR) Counselors, Clients and staff to ensure quality employment services.-Collaborate with management, DOR counselors, Disabled Support Services, and Career Center regarding career development and job/internship search assessments.-Manage and review employment opportunities for Clients.-Assist with recruiting activities, job fairs and other events. Show less