Managing Partner & Business Consultant, Coach & Trainer

• Jan 2018 - Present

- Helping businesses to improve performance management, personal costs and efficiency- Advising managements on the administration of HR policies and procedures in accordance with business needs. Analyzing a company’s current HR programs and recommending solutions. Specialized in total rewards area, performance management, recruitment, employee development and employer branding- Business Consulting focused on strategic management of companies, performance management, change management, process and quality management, human resources management- Management Audit & Human Resources Audit- Recruiting - Assessments & Personal Diagnostics- Training: managerial & leadership skills, sales skills, corporate culture change, effective communication, conflicts solving- Coaching and mentoring of managers Show less

Business Mentor & Trainer

• Dec 2015 - Present

Facilitator, Trainer & Coach

• Jul 2020 - Present

- Senior experties in People Development, Sales & Negotiation, Change Management, Effective Communication, Crucial Conversation and optimalization of HR processes in various segments. - Senior experties in People Development, Sales & Negotiation, Change Management, Effective Communication, Crucial Conversation and optimalization of HR processes in various segments.

Business Consultant

• Dec 2018 - Jun 2020

- Business Consulting focused on strategic management of companies, performance management, change management, process and quality management, human resources management - Management Audit, Human Resources Audit, Engagement Survey - Training: managerial skills, corporate culture change, effective communication, conflicts solving - Coaching and mentoring of managers - Business Consulting focused on strategic management of companies, performance management, change management, process and quality management, human resources management - Management Audit, Human Resources Audit, Engagement Survey - Training: managerial skills, corporate culture change, effective communication, conflicts solving - Coaching and mentoring of managers

Senior Business Development Consultant

• Jun 2017 - May 2018

- Responsibility of sales and HR strategy - Negotiation for central purchase - Realization of sales and marketing activitie - HR strategy set up, Recruiting & Employment, On-boarding, Compensation & Benefits, Performance Management and coaching - Brand expansion - Responsibility of pharmacy economics and operation - Leading team of 11, directly 3 - Reporting to CEO Building up new pharmacy brand with strong commitment to customer satisfaction and team: 2 opened pharmacies and 10 planned pharmacies. Formation of relationships with key sales companies. Realization of monthly leaflet activity with 200% ROI. Setting up key economic, sales and HR performance indicators. Show less

Chief HR Officer

• Jan 2013 - Nov 2015

- Responsibility for all HR areas within the company of 1.100 employees: Strategic Planning, Compensation & Benefits, Performance Management, Learning & Development, Recruiting & Employment, HR administration, Health & Safety, Labor Relations, Internal Communication, Event Management, Quality Management, Change Management - Preparing and managing personal costs budget & the evaluation and costs optimization process responsibility- Active company culture and brand image building- Leading team of 64, directly 5- Reporting to CEOBuilding up HR department consisted of recruiting and internal communication (2), learning & development (29), comp & ben (1), HR administration (10), on-boarding (13), quality management (9). Optimization of personal costs HR and operational process improvement in 2013 and 2014. Creation and implementation of motivation system for pharmacies and headquarter with emphasis on profitability and employees satisfaction surveys.Setting up performance management system and annual appraisal interviews. Huge hiring due to growth of pharmacy chain and headquarter (nearly 300 employees). Creation and implementation of quality management system and internal audit process.Formation of on-boarding process with 13 tutors. Creation of continuous educational system Akadémia Dr.Max and team of internal lecturer, setting up communication standards. Improvement of sales skills and sales increase via Cross-selling project: YtY shopping basket increase of 5,09% (2014/2013), and customer satisfaction increase of 11%. Show less

Quality & Operation Manager

• May 2011 - Dec 2012

- Managing company quality management system (QMS, 1.300 employees) in accordance with ISO 9001- Implementation and realization of internal audits in accordance with ISO 19011- Process evaluation and data analyses- Preparation of the action plans for increasing cost and time effectiveness. Responsibility for process implementation in pharmacy chain of 257- Leading team of 12 internal auditors and 12 internal tutors & support for area sales managers- Reporting to CEO and COOThe achievement of ISO 9001 certification in 2012. The optimization of operational costs by the stock control, the waste control, the claim and dispensation process implementation. The decreasing in amercements by 280% and No. of administrative actions.The application of quality KPI´s as motivational factors. Show less

Quality & E-Learning & Development Manager

• May 2011 - Apr 2012

- Implementation and management of the quality management system (QMS) in accordance with ISO 9001 - Implementation and realization of the internal audit process in accordance with ISO 19011- Responsibility for pharmacy chain employees e-learning & development- Leading the team of 12 internal auditors and 7 in e-learning team- Reporting to CEO and CHRO The revision and the implementation of QMS in the chain of 208 pharmacies. The improvement of the process quality and effectiveness and measurable decrease in costs. The creation of the internal e-learning methodology and publishing external PR materials. Show less

Head of Pharmacy

• Apr 2004 - Apr 2011

- Responsibility for the economics and the expertise of the pharmacy in terms of the legislation- Consulting service- Leading team of 9Sales increase by 625% and team enlargement from 3 to 9. The most profitable and productive pharmacy in 2009 and 2010. Since 2009 member of the Comp & Ben, the Learning & Development and the On-boarding process project teams.

Registered Pharmacist

• Aug 2002 - Mar 2004

- Responsibility for dispensing, preparing and controlling of drugs due to Good Pharmaceutical Practice- Ensuring the effective stock control - Consulting service